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Hotel Excelsior Cimone

3.0 star property

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Interior entrance
Interior entrance
Snowboarding
Interior entrance

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Via Passo Rolle 92, Primiero San Martino di Castrozza, TN, 38054
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, Col Verde Gondola
    ‪3 min walk‬
  • Place, San Martino Natural Park
    ‪9 min walk‬
  • Airport, Bolzano (BZO)
    ‪121 min drive‬

Room options

View all photos for Camera Standard con letto matrimoniale o 2 letti singoli

Camera Standard con letto matrimoniale o 2 letti singoli

Camera Standard con letto matrimoniale o 2 letti singoli

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadrupla comfort

Quadrupla comfort

Quadrupla comfort

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Tripla Comfort

Tripla Comfort

Tripla Comfort

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Fratazza
Primiero San Martino di Castrozza
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Games room
4.2 out of 5, Very good, 53 reviews
The price is NZ$145
includes taxes & fees
9 June - 10 June
Hotel Fratazza

About the area

San Martino di Castrozza

A stay at Hotel Excelsior Cimone places you in the heart of Primiero San Martino di Castrozza, steps from Dolomites and Primiero Valley. .This hotel is 0.3 mi (0.5 km) from Col Verde Gondola and 0.3 mi (0.5 km) from Cabinovia Colverde.

What's nearby

  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 km
  • Col Verde Gondola - 3 min walk - 0.3 km
  • Cabinovia Colverde - 3 min walk - 0.3 km
  • San Martino Natural Park - 9 min walk - 0.8 km
  • Tognola Gondola - 14 min walk - 1.2 km

Getting around

  • Feltre Station - 45 min drive
  • Bolzano Airport (BZO) - 111 min drive

Restaurants

  • Rifugio Tognola
  • ‪La Stube - ‬1 min walk
  • La Malghetta
  • ‪Campo Base Après Ski - Tognola - ‬16 min walk
  • ‪Interski - ‬5 min drive

About this property

Hotel Excelsior Cimone

Hotel Excelsior Cimone offers 80 accommodations with complimentary toiletries. Digital television is provided. Bathrooms include showers with rainfall showerheads, and bidets.

This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and desk chairs.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Hotel Excelsior Cimone has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 10 and June 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT022245A1BNHKFYBJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Cimone

Excelsior Cimone San Martino di Castrozza

Excelsior Hotel Cimone

Excelsior Hotel Cimone San Martino di Castrozza

Orovacanze Hotel Excelsior Cimone San Martino di Castrozza

Orovacanze Hotel Excelsior Cimone

Orovacanze Excelsior Cimone San Martino di Castrozza

Orovacanze Excelsior Cimone

Hotel Excelsior Cimone San Martino di Castrozza

Hotel Excelsior Cimone Hotel

Hotel Excelsior Cimone Primiero San Martino di Castrozza

Hotel Excelsior Cimone Hotel Primiero San Martino di Castrozza

Hotel Excelsior Cimone Reviews

Reviews

6.0
Rating 10 - Excellent. 11 out of 80 reviews
Rating 8 - Good. 16 out of 80 reviews
Rating 6 - Okay. 19 out of 80 reviews
Rating 4 - Poor. 23 out of 80 reviews
Rating 2 - Terrible. 11 out of 80 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karoliina

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Elena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Davide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Marco

Stayed 1 night in Feb 2024

8/10 Good

gianfranco

Stayed 2 nights in Sep 2023

8/10 Good

Marina

Stayed 3 nights in Aug 2023

6/10 Okay

Gianfranco

Stayed 3 nights in Aug 2023

6/10 Okay

Fabio

Stayed 1 night in Aug 2023

8/10 Good

Liga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff, pilows sucs
Stayed 2 nights in Aug 2023

2/10 Terrible

matteo

Stayed 1 night in Feb 2023

10/10 Excellent

MASSIMO EMILIANO

Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and smelly. What you see in the picture is the “good” side which does not look quite as run down as it really is. The property is actually more like a cheap nursing home than a hotel. Bathroom has a shower so small you can barely flex your arms to wash yourself. Walls have humidity stains. Furniture old and partially broken. We stayed on the first floor and our balcony was overlooking a terrace covered in tarmac. We couldn’t work up the courage to try breakfast, went straight to the cafeteria in the other side of the street. Management is rude and uncooperative. Simply the worst hotel I ever stayed in. It is such a pity because the hotel is in an excellent position, literally across the street from the cable car to cima Rosetta
Stayed 2 nights in Jul 2019

10/10 Excellent

Rocco

Stayed 1 night in Aug 2025

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities
Struttura in posizione eccellente, in quanto nel centro del paese e con vista sui monti. Le condizioni e i servizi sono adeguati per i costi richiesti.
Stayed 2 nights in Aug 2025

4/10 Poor

Sergio

Disliked: Amenities
Terribile
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Io e la mia famiglia siamo stati molto bene. Personale tutto molto gentile e disponibile. Cibo eccellente, ricco, vario e abbondante. Letti comodi e puliti così come la biancheria, manca solo il set di cortesia (saponi/bagnoschiuma e shampoo) che però noi portiamo sempre dietro. Connessione wifi perfetta. Posizione centralissima, nel cuore del paese. Vicinanza e facilità di accesso a tutto (funivia, corriere, negozi, ...). Ha tutto ciò di cui si ha bisogno per una vacanza tranquilla e confortevole. Ci torneremo volentieri.
Vista dalla camera 1
Vista dalla camera 2
Stayed 2 nights in Aug 2025

4/10 Poor

nicola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Purtroppo organizzazione approssimativa, poca professionalità. Orari delle cene spostate di giorno in giorno, il buffet appena sufficiente, spesso il cibo era freddo, a volte anche di poca qualità. La camera era dotata di una doccia piccolissima, passavano con l'aspirapolvere alle 06:30 del mattino.
Stayed 7 nights in Aug 2024

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leggendo le precedenti recensioni non sapevo cosa aspettarmi, ma devo dire invece che siamo rimasti soddisfatti. Si la struttura e’un po attempata ma e’pulita e curata. Il personale tutto gentilissimo e disponibile, la colazione varia e buona, la cena ugualmente sempre diversa, per il prezzo va benissimo, disponibili a variabili per bambini. Posizione ottima sia per spostamenti verso i vari trekking sia per passeggiate serali. Non abbiamo mai spostato la macchina . Di fronte c’e’ un rent a bike convenzionato comodissimo. San Martino e’ fantastica❤️
Stayed 4 nights in Aug 2024

2/10 Terrible

Loris

Travelled with family
Disliked: Amenities, property conditions & facilities
Prezzo adeguato ai servizi offerti. Struttura retrò ma in posizione centrale e vicina alla fermata dello skibus. Bagno angusto. Suggerirei di far accendere gli aspiratori in cucina per far sì che l’odore di cucinato non si diffonda per i corridoi della struttura. Nonostante il personale cordiale e disponibile non ci tornerei.
Stayed 2 nights in Mar 2024

6/10 Okay

Suzana

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

Federica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessima esperienza, struttura datata, classica struttura per le scolaresche. Pulizia precaria. Letto scomodi. Puzza di fumo in camera.
Stayed 1 night in Feb 2024

4/10 Poor

Adriano

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel datato il bagno delle camere è totalmente da rifare (piastrelle rotte, tavoletta del water rotta, scarico dello sciacquone inguardabile. Arredi oramai vetusti e al limite della vivibilità. Non parliamo della cena dai due volti. La cena di Sabato perché pieno di turisti direi buona e abbondante con un buffet di antipasti d veramente impressionante. Mentre la cena della domenica sera hotel riempito di scolaresche, praticamente una miseria una miniporzione di lasagna e buffet inesistente ci dicono che è il menù studenti, trattati come scolaresca anziché come turisti. Stessa cosa con la colazione domenica mattina ancora piena di turisti buon buffet buono e abbondante. Lunedì buffet inesistente stessa motivazione. Quindi si consiglia di evitarlo soprattutto dal lunedì al venerdì. Nota positiva l’animazione
Stayed 2 nights in Jan 2024

6/10 Okay

Rudy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel datato esperienza non bella ,personale poco disponibile,pulizia camere inesistente..non ci tornerei
Stayed 2 nights in Jan 2024

6/10 Okay

Barbara

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Giacomo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023