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Fiesta Inn Chetumal Hotel

3.5 star property

Photo gallery for Fiesta Inn Chetumal Hotel

Terrace/patio
Bar (on property)
Lobby
Bar (on property)
Breakfast and dinner served, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪8 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • City view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Chetumal

With a stay at Fiesta Inn Chetumal Hotel, you'll be centrally located in Chetumal, within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. .This hotel is 0.5 mi (0.8 km) from Museo de la Ciudad and 2.2 mi (3.6 km) from Payo Obispo Zoo.

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museo de la Ciudad - 10 min walk - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy international cuisine at La Isla, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres no parking
Stayed 7 nights in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

2/10 Terrible

Sochilt

Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with exception of the bar not charging to the room and having to close out tab after every drink!
Stayed 2 nights in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 2 nights in Dec 2025

6/10 Okay

Yamani

Travelled with family
Liked: Cleanliness
Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again.
Stayed 1 night in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in, super front desk check in girls.
Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Erwin

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. The room was perfect. The roof top pool is beautiful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Erdal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2025

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Adriana

Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Stayed 8 nights in Nov 2025

6/10 Okay

Dawn, Belize City

Liked: Cleanliness, amenities
The room was ok but the hot water was not working.
Stayed 2 nights in Nov 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel bonito, limpio, pueblo muy tranquilo
Stayed 1 night in Nov 2025

2/10 Terrible

Faby

Disliked: Property conditions & facilities
El teléfono del cuarto no funciona tienes que usar la aplicación watts up para comunicarte con recepción, tienen maquina de hielo en pisos que no funcionan si quería un refri pequeño tenia que rentar la suite gobernador, dicen que tienen servicios que o no funcionan o no tienen muy mal. Por la cantidad que cobran no vale la pena.
Stayed 3 nights in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

4/10 Poor

Ornella

Travelled with family
lack of towels, few toiletries, lumpy pillows and overpriced breakfast
Stayed 1 night in Nov 2025

8/10 Good

Yamani

Stayed 1 night in Oct 2025