Best Western Pembroke Inn & Conference Centre

3.0 star property

Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Terrace/patio
Suite, 1 Queen Bed, Non Smoking
Reception
1 bedroom, premium bedding, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1 International Drive, Pembroke, ON, K8A 6W5
  • Pembroke Welcome Centre
    ‪1 min walk‬
  • Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Champlain Trail Museum and Pioneer Village
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Poolside

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Pembroke

With a stay at Best Western Pembroke Inn & Conference Centre in Pembroke, you'll be in the business district, just steps from Pembroke Welcome Centre and a 3-minute drive from Pembroke City Hall. .This hotel is 2.1 mi (3.4 km) from Festival Hall Centre for the Arts and 2.6 mi (4.2 km) from Algonquin College Pembroke Campus.

What's nearby

  • Pembroke Welcome Centre - 1 min walk - 0.0 km
  • Algonquin College Pembroke Campus - 4 min drive - 3.3 km
  • Pembroke Hydro Museum - 4 min drive - 3.3 km
  • Festival Hall Centre for the Arts - 4 min drive - 3.3 km
  • Champlain Trail Museum and Pioneer Village - 7 min drive - 6.2 km

Getting around

  • Ottawa International Airport (YOW) - 99 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Brum's Dairy Ltd - ‬4 min drive

About this property

Best Western Pembroke Inn & Conference Centre

Hotel in Pembroke with free breakfast and a health club
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
You can enjoy a meal at Westwinds Restaurant serving the guests of Best Western Pembroke Inn & Conference Centre, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 11:00 AM.
Westwinds Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 666 reviews
Rating 8 - Good. 212 out of 666 reviews
Rating 6 - Okay. 62 out of 666 reviews
Rating 4 - Poor. 17 out of 666 reviews
Rating 2 - Terrible. 22 out of 666 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff are lovely and they treated my dogs like royalty ☺️
Stayed 2 nights in Mar 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Especially appreciated the in hotel restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Its a little older BW, our only issue is the poolside rooms we thought would be nice, but pool opens at 7am, and we were woken up both mornings by 7. So if u want to sleep in best be in a different area of the hotel for sure.
Stayed 2 nights in Feb 2025

6/10 Okay

Greg

Disliked: Property conditions & facilities

Okay stay while passing through

Rooms and carpets dated. Sheets on bed may have been starched? Very crisp, so much so that they were scratchy. Front desk staff was polite. We tried calling the hotel before booking to confirm some details but was impossible to reach them, midday on a week day. Very frustrating.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located for snowmobile
Stayed 1 night in Feb 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the patio door to the pool. The bed and pillows are so comfortable. Only staying at Best Western Hotels from now on!
Stayed 1 night in Feb 2025

2/10 Terrible

Leon

Stayed 1 night in Jan 2025

6/10 Okay

Vanessa

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful time at this property and the food was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

DENISE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Safe. Good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather, Hanmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is excellent. The rooms are old and could use a Reno but the staff are so pleasant and it’s convenient
Stayed 1 night in Dec 2024

4/10 Poor

Yanik

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Jet tub jets clauged with black stuff
Stayed 1 night in Dec 2024

10/10 Excellent

laura Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, great location

was there to visit Daughter and Grandchildren, always return to this hotel as it has many great features, rooms are spacious and comfortable. Restaurant is lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely as always. Staff are extremely helpful and pleasant. Room was good and food was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, amenities
The bed was very comfortable and the room was very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Renee, Cavan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot tub
Stayed 1 night in Dec 2024

6/10 Okay

Zach

Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Heather, Hanmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the homemade breakfast included with the room! Beds were comfortable and staff was extremely friendly. Restaurant was superb!!!
Stayed 1 night in Dec 2024