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Best Western Pembroke Inn & Conference Centre

3.0 star property

Photo gallery for Best Western Pembroke Inn & Conference Centre

Property amenity
Premium bedding, individually decorated, individually furnished, desk
Terrace/patio
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Golden Lake
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Pembroke by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$250
includes taxes & fees
2 Jan - 3 Jan 2026
Holiday Inn Express Pembroke by IHG

About the area

Pembroke

With a stay at Best Western Pembroke Inn & Conference Centre in Pembroke, you'll be in the business district, just steps from Pembroke Welcome Centre and a 3-minute drive from Pembroke City Hall. .This hotel is 2.1 mi (3.4 km) from Festival Hall Centre for the Arts and 2.6 mi (4.2 km) from Algonquin College Pembroke Campus.

What's nearby

  • Pembroke Welcome Centre - 1 min walk - 0.0 km
  • Algonquin College Pembroke Campus - 4 min drive - 3.3 km
  • Festival Hall Centre for the Arts - 4 min drive - 3.3 km
  • CFB Petawawa Military Museums - 19 min drive - 27.7 km
  • Golden Lake - 32 min drive - 47.7 km

Getting around

  • Ottawa International Airport (YOW) - 99 min drive

Restaurants

  • ‪The Beach Burger - ‬3 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Queen - ‬5 min drive

About this property

Best Western Pembroke Inn & Conference Centre

Hotel in Pembroke with free breakfast and a health club
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
You can enjoy a meal at Westwinds Restaurant serving the guests of Best Western Pembroke Inn & Conference Centre, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Pembroke? This hotel has 10818 square feet (1005 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 11:00 AM.
Westwinds Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,818 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 780 reviews
Rating 8 - Good. 240 out of 780 reviews
Rating 6 - Okay. 82 out of 780 reviews
Rating 4 - Poor. 20 out of 780 reviews
Rating 2 - Terrible. 26 out of 780 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Stayed 1 night in Sep 2025

10/10 Excellent

Chantelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip and some fun

My room was ready early and was super clean! The whole hotel was full the night I stayed and the staff stayed on top of everything. The restaurant was welcoming and the staff was friendly. The pool and hot tub was a nice touch!
Hot tub in the morning
Hot & fresh Delicious coffee
Breakfast was fresh and delicious, also included with my stay and they even substituted for me.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel clean friendly wonderful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Maxwell

Stayed 1 night in Aug 2025

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy bed
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Staff & service, amenities
Great pool/rural feel/ nasty charcuterie
Stayed 1 night in Sep 2025

6/10 Okay

Dilva

Liked: Staff & service
Disliked: Cleanliness
There was an unpleasant smell in the room and hallway and the air conditioning loudness made sleeping difficult. The breakfast included in the price was good and the staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

6/10 Okay

Serena

Travelled with family
Liked: Staff & service
Not worth the price. The room we had needs updating for $250 a night.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal, Lachute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very clean and the food is very good
Stayed 2 nights in Aug 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommidating staff. Poolside rooms are beautiful but not recommended for families with young children because the noise from the pool keeps them awake.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and in room and towels available at pool, rather than guest services. Otherwise, nice pool and rooms were nicely renovated.
Stayed 1 night in Aug 2025

8/10 Good

Lih-Yan

Liked: Cleanliness, staff & service
Good location.
Stayed 1 night in Aug 2025

4/10 Poor

Adrien

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Subpar quality all around

Overall, very disappointed. On arrival, the receptionis amazing despite having a bad day (personal issues, computer issues, no AC in lobby). Room had mold in shower, water settings are “off”, “scolding hot” or “freezing cold”, AC is loud (AUTO FAN helped with noise), room was very humid (clothes and beddings stayed damp). Restaurant service is low-par in quality. Food is below average, but not bad. Wait time at dinner was 1h20min. Not many vegan option (not expected, though, my choice). Breakfast opens at 7am. Staff came at 7:15am, to deliver a catering, had to wait till 7:25am for them to come back. As they walked out, I heard them through the doors saying “OMG there’s people, seriously?” (Yes, at 7:15am there are people waiting when you’re supposed to open at 7am). You get a manually scissors-cut coupon from a regular printer, to get free breakfast. Only vegan option was a bagel with cream cheese (coming on side), and a bowl of fruits. Fruits were litterally 4 pieces of cantaloupe, quarter of orange cut in 3. Bagel came lathered in butter. Coffee taste is far below average. No orange juice suggested. Staff was rude and not friendly. Catering was late and came missing 2 items, so some people had to watch others eat, and have their meals during the presentation. Food was okay, but subpar compared to other hotels. Gratuity was added automatically to bill, but yet asked again at check-out.
Room 1
Room 2
Bathroom
Stayed 11 nights in Aug 2025

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the salt water pool and hot tub. Love the guest services staff - always helpful and friendly Love that you DON'T have buffet breakfast, but can order what you like off the coupon menu Did not like being in an accessible room without being told. Room had a weird cabbage smell - not sure what that was. Enjoy sitting and reading in the gathering area in front lobby.
Stayed 1 night in Aug 2025

6/10 Okay

Mohammed Ahmad, Dammam

Stayed 2 nights in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preferred this to my downtown Montreal hotel

I chose the hotel based on location for a stop over during a long toad trip. Easy access from the highway, good restaurant and bar, clean and quiet room were all appreciated. Also good hot coffee and a ready packed breakfast allowing for an early start were nice extras.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The dog has a blast!

Super nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Cailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was super friendly and warm
Stayed 1 night in Aug 2025