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Arenal Palms Hot Springs

3.0 star property

Photo gallery for Arenal Palms Hot Springs

Outdoor pool
Front of property
Exterior
Interior entrance
Premium bedding, down duvets, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
CC43 94C Chachagua, Peñas Blancas, Provincia de Alajuela, 20213
  • Place, La Altura Viewpoint
    ‪16 min drive‬
  • Place, Children's Eternal Rainforest
    ‪19 min drive‬
  • Place, Baldi Hot Springs
    ‪45 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪42 min drive‬

Room options

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About the area

Chachagua

With a stay at Arenal Palms Hot Springs, you'll be centrally located in Peñas Blancas, within a 15-minute drive of La Altura Viewpoint and Arenal Adventure World. .This hotel is 14.8 mi (23.8 km) from Arenal Volcano National Park and 14.8 mi (23.7 km) from Tabacon Hot Springs.

What's nearby

  • La Altura Viewpoint - 16 min drive - 7.7 km
  • Children's Eternal Rainforest - 19 min drive - 8.4 km
  • Baldi Hot Springs - 45 min drive - 26.2 km
  • Los Lagos Hot Springs - 47 min drive - 27.2 km
  • La Fortuna Waterfall - 52 min drive - 26.9 km

Getting around

  • La Fortuna (FON-Arenal) - 30 min drive

Restaurants

  • ‪El Fogón de Chela - ‬5 min drive
  • ‪Soda Y Fruteria Mi Tata - ‬25 min drive
  • ‪Restaurante Tiquicia - ‬13 min drive
  • ‪La Pollera - ‬3 min walk
  • ‪Restaurante Murillo's - ‬19 min drive

About this property

Arenal Palms Hot Springs

Arenal Palms Hot Springs offers 8 air-conditioned accommodations with coffee/tea makers and ceiling fans. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 air-conditioned rooms featuring microwaves and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 180 (one-way), (from 10 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Arenal Palms Hot Springs Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Giamna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is pretty good. Room was clean and organized but, upon arrival only a lady which you can tell is the housekeeper gave us our rooms. I rented 2! On reception there was nobody for a long time. I wanted to ask about the tours. The man at the reception that showed up after said he had not clue about the tours. The shower got flooded, couple of times I had to shower with cold water because the hot water was gone. Poor information. At night there I nobody at reception so if anything happens you are on your own. Location suck! Poor food choices and transportation. Most of the people rented cars which I was not comfortable doing. 2 nights in and I left to another hotel and owner refused to give any money back. I wouldn’t recommend it.
Stayed 4 nights in Mar 2026

8/10 Good

Eduardo A.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien servicio y atención al cliente, la habitación en excelentes condiciones, muy aseada y con todos los servicios disponibles. Lo único que mejoraría es en relación al parqueo, podrían acondicionar el area interna para poder ofrecer algunos espacios de parqueo para quienes vengan en su propio automóvil.
Stayed 1 night in Feb 2026