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The Queens Hotel

3.0 star property

Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Twin Room, Sea View
Breakfast, lunch, dinner served; British cuisine
Free daily full breakfast
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Penzance Ferry Terminal
    ‪8 min walk‬
  • Place, St. Michael's Mount
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪3 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Penzance

When you stay at The Queens Hotel in Penzance, you'll be by the sea, within a 15-minute drive of St. Michael's Mount and Minack Theatre. .This hotel is 8.8 mi (14.1 km) from St Ives Harbour and 9.1 mi (14.7 km) from Carbis Bay Beach.

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km
  • Newlyn Tolcarne Beach - 4 min drive - 2.4 km
  • Mousehole Beach - 8 min drive - 5.5 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Roos On The Prom - ‬3 min walk
  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Taj Mahal - ‬3 min walk

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and a 24-hour front desk
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 652 reviews
Rating 8 - Good. 245 out of 652 reviews
Rating 6 - Okay. 111 out of 652 reviews
Rating 4 - Poor. 40 out of 652 reviews
Rating 2 - Terrible. 9 out of 652 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not for everyone, but a timeless treasure

This old hotel is delightful in its historical ambiance. The staff was wonderful. However, the whole place needs paint, carpet and a thorough cleaning. My room had dirt clumps on the carpet and pieces of plastic (as would come on a straw.) The whole wing smelled musty and dank. If you can handle the creepy, dirty carpets and dust, it’s an experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended perfect place!

Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Stayed 2 nights in Jul 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ala carte breakfast. Located beside the beach and walkable from train station. Only thing was the shower faucet water jet is weak
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very handy for Penlee Park Theatre. Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Stayed 1 night in Jul 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jeff, Tempe

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was at the end of the city it seemed, so the walk from the train station was a bit much with luggage. The room was fine. Updated bathroom/shower were nice. The biggest issue was the fact there wasn't an outlet by the bed. I had to get on my knees to recharge my phone because the only two outlets i could find were just above the baseboards behind the dresser. Staff were very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

scott

Stayed 2 nights in Jul 2025

8/10 Good

N

Liked: Cleanliness
The hotel itself is good especially the breakfast and dinner menu. The area outside doesn't have much but sea.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PZ Lit Fest Stay

A bed for the night for attendance at Penzance Lit Fest on two consec. days. The only thing I would say: an earlier check-in time - say 15:00 rather than 16:00 hrs - would have been helpful. eg Prem Inns are 15:00 but then again Queens had a better rate.
Stayed 1 night in Jul 2025

8/10 Good

Lesley

The communal areas were fine with good virews of the prom but some parts of the hotel were really rundown …which was where our stay was. The way the room was advertised I was expecting a sea view but unfortunately we had a lovely view of the car park and fire escape…right on the top floor ..room was also quite small.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
It’s a little tired in places , but it’s good value for money fantastic staff very helpful excellent parking and don’t charge very unique…!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Bedroom looked out onto a side street but there was still a good view of the sea from there. Bed was comfortable - very hot though - although I did stay during a very hot week! Bedroom was clean & tidy and included an ensuite bath and shower. Unsure how to turn on light attached to the wall by the telly (could not find mains or light switch) and one of the bedside lamps was not working. This were my only issues though. Staff were really friendly, kind & professional. They agreed to look after my luggage prior to check-in - really appreciated this as was traveling by public transport and it can be hard lugging it around everywhere. They even topped up my water bottle before I left. Had Eggs Florentine for breakfast which was cooked to perfection and was delicious! There were a range of hot breakfasts available along with cereals, toast, fruit salad, teas, coffee, fruit juice, etc.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Chair lift access from car park. Often left so could not use no notification of alternative access. And door bell to call for help broken for 2 days staff unaware
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V enjoyable stay. Had booked the Abbey Sands to find when we arrived there it was closed,, with a note on the door to go to the Grand. It wasn’t clearly stated in messages that we had been moved there. The lobby and bistro area of the hotel were attractive & food in the Bistro tasty & promptly served. Had breakfast there one morning & had it served to our table. Much better than in the breakfast room which was self service. The room was nice overlooking the car park. Enjoyed a swim in the pool ( old fashioned ) No Sauna or jacuzzi.
Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Property conditions & facilities, room comfort
No AC. Shower was a dribble. Bed uncomfortable. Big crack up the bathroom wall. Breakfast mediocre at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing right at the seafront, and you just can't beat that. Reception staff was helpful (allowed me to check in 1h earlier). Breakfast was delicious, promptly served and the dining room staff was(especially the lady with the long black hair, missed her name). It's definitely worth the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Travelled with pets
Disliked: Cleanliness
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Stayed 7 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025