Book Pernera hotels

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BMS was broken and the light went out sometimes. Otherwise great experience, staff very friendly (including the BMS repair), good location close to the sea and shops

The hotel & staff were incredible, I would recommend visiting this place 100% and we will be returning next year along with our wedding party. The staff were so attentive getting you anything you needed. The food was unreal as well, we are always a bit apprehensive with all inclusive but were really impressed by the variety of food and drinks. Definitely worth a visit if your considering going to Cyprus!

The hotel has just been renovated. Absolutely brand new! Three swimming pools on site. A varied menu. Trained and polite staff. We were very pleased. We had a wonderful time!

Extremely helpful staff.

The hotel had construction of a new hotel next door. No mention of this was on the listing on the website at time of booking. The construction has been going the whole of 2025. On arrival at the hotel I was placed in a room facing the construction. Returning to reception to complain I was given another room. That room was slightly quieter from the main construction noise. However the bath was damaged with pealing paint that had been badly over painted. The construction noise could be heard all over the hotel including by the pool and in the dining area. Complaining to the hotel and to hotels.com. The hotel stated as the booking was non refundable they would not do refund me or help me move to another hotel on the island that was part of the chain. I continued to dispute this as they had lied to me at the time of booking not stating there was construction ongoing that would cause significant noise during my 2 week stay. I would never have booked the hotel as there were many other hotels to pick for the same price. After three days of complaining. I was moved to a third room that was slightly quieter. Eventually they agreed to allow me to move to another hotel in the chain for the second week. As an apology I was given all inclusive at the hotel for the first week. I would not recommend staying at the hotel. The corridors have very worn carpet. The rooms have been refreshed but the hotel has very poor sound proofing so you hear a lot of noise from other rooms