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AC Hotel by Marriott Phoenix Downtown

3.0 star property

Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Bar (on property)
Reception
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Place, Mortgage Matchup Center
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) | Bathroom

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

A stay at AC Hotel by Marriott Phoenix Downtown places you in the heart of Phoenix, within a 15-minute walk of Phoenix Convention Center and Chase Field. .This hotel is 0.6 mi (0.9 km) from Mortgage Matchup Center and 6.8 mi (11 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • Arizona Center - 3 min walk - 0.3 km
  • Chase Field - 10 min walk - 0.9 km
  • Mortgage Matchup Center - 10 min walk - 0.9 km

Getting around

  • 3rd Street - Washington Station - 7 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Barrel & Bushel - ‬7 min walk
  • ‪Bad Jimmy's - ‬7 min walk
  • ‪Jacy & Dakota's - ‬7 min walk

About this property

AC Hotel by Marriott Phoenix Downtown

Hotel with a restaurant, near Chase Field
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 199 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott Phoenix Downtown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 3207 square feet (298 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (82 centimetre wide)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Covered self parking fee: USD 34 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel Phoenix

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 914 reviews
Rating 8 - Good. 123 out of 914 reviews
Rating 6 - Okay. 49 out of 914 reviews
Rating 4 - Poor. 33 out of 914 reviews
Rating 2 - Terrible. 28 out of 914 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Selma, Wenatchee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so welcoming as we arrived and attentive during our stay. The rooms and facility where beautiful, definitely a place to stay again if back in Phoenix. Walking distance to chase field which was a reason we picked this hotel.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Marissa

Great, clean and close to downtown for a night out! Will be booking again!
Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Josmir

Stayed 4 nights in Nov 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel, and overall the experience was fine, but I was disappointed with the service from the male server at the breakfast and bar area. He was not welcoming and made the atmosphere feel uncomfortable. A little friendliness and attentiveness would have made a big difference. I hope management can address this to improve the guest experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Efren

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and super clean upon arrival! I was only there for about 24 hours but the staff were super helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Diamond

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly Staff! Will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

YELKARI

Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC burger was the best! Every staff member was friendly and helpful. I didn't encounter any issues during my stay. I would stay here again. If anything could be improved, I would say to increase the variety of hot foods for breakfast. The location was also ideal for me. There are plenty of shops and museums in walking distance (science center, historical buildings, etc).
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms are clean and comfortable! Will definitely stay again.
Stayed 1 night in Oct 2025

4/10 Poor

Robin

Stayed 1 night in Oct 2025

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Veronica E

Stayed 1 night in Oct 2025

10/10 Excellent

louie

Stayed 2 nights in Oct 2025

8/10 Good

JANEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ervin

Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

Candy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within walking distance. Parking was easy and the room and surroundings were clean. Friendly staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jan E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia Cantrell, Stafford

Stayed 3 nights in Oct 2025

10/10 Excellent

Najaii

Liked: Cleanliness, staff & service, property conditions & facilities
Very smooth and easy check in process.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Check in staff was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Iavor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glass cup was found with lipstick stain
Stayed 1 night in Sep 2025