6/10 Okay
Kai
6 Feb 2026
Liked: Amenities
Disliked: Staff & service
Overall, the property itself is nice and being less than a year old it still feels fairly fresh and modern. However, I did notice several imperfections in the room that were surprising for such a new hotel. Some of the molding was already coming loose, the shower door handles clang together loudly when opening and closing, and the floors did not appear to be very clean. I suspect the newness of the property is currently masking what could become more noticeable wear and maintenance issues over the next few years if not addressed proactively.
The shower pressure was by far the biggest disappointment. It was honestly the worst I have ever experienced. There was not even enough pressure for the water to exit through most of the shower head holes, which made showering frustrating and uncomfortable.
The staff overall was pleasant and courteous, and most interactions were positive. However, the manager on duty created a very uncomfortable and unprofessional impression. During check in, the front desk representative was clearly struggling to assign the correct room for us. The manager was standing right next to her, verbally instructing her to “book them anywhere on the 1st or 2nd floor.” When the representative explained she was unable to do so, the manager had already blocked or reserved those rooms in the system immediately after giving that instruction, and then stated something to the effect of “well I am still blocking off rooms.”
What stood out most was that the manager di
Kai
Stayed 2 nights in Jan 2026