Located in Phu Quoc, Isabella Resort is within a 15-minute drive of Ong Lang Beach and Phu Quoc Night Market. .This hotel is 5.6 mi (9 km) from Dinh Cau and 5.6 mi (9.1 km) from Phu Quoc National Park.
What's nearby
Ong Lang Beach - 5 min drive - 2.3 km
San Van Dong Duong Dong Stadium - 10 min drive - 7.6 km
Phu Quoc Night Market - 10 min drive - 8.4 km
Dinh Cau - 15 min drive - 8.4 km
Vinpearl Safari - 34 min drive - 21.6 km
Getting around
Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
Restaurants
Bún Quậy Kiến Xây - 10 min drive
Islander Restaurant - 8 min drive
Aura Beach Club - 8 min drive
Dong Tom Hum Lobster Cave - 10 min drive
Eat Pray Love - 13 min walk
About this property
Isabella Resort
Mediterranean hotel with spa services and a 24-hour front desk
Isabella Resort offers 48 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy local and international cuisine at Rubik, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rubik - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, French, Russian, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 230,000 per person
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
Rubik
Things to do
Billiards/pool table
Children's pool
Free bicycle rentals
Library
Outdoor pool
Family friendly
Children's pool
In-room refrigerator
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Beach towels
Garden
Pool loungers
Pool umbrellas
Terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Tile flooring in room
Wheelchair accessible (may have limitations)
More
2 floors
Built in 2017
Mediterranean architecture
Reception hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Ceiling fan
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for VND 300000.0 per day
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 230000 per person
Crib (infant bed) fee: VND 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Isabella Resort Phu Quoc
Isabella Phu Quoc
Isabella Resort Hotel
Isabella Resort Phu Quoc
Isabella Resort Hotel Phu Quoc
Isabella Resort Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 23 reviews
10 - Excellent
11
Rating 8 - Good. 6 out of 23 reviews
8 - Good
6
Rating 6 - Okay. 3 out of 23 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 23 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 23 reviews
2 - Terrible
3
7.8/10
Cleanliness
8.6/10
Staff & service
3.4/10
Amenities
7.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Terrible
Ishant
Travelled with family, Travelled with family and small children
The photos for this place must be from the day it opened. Please do not be fooled by the photos.
Pool was dirty and unaccessible more than half of the time we were there.(2 weeks)
The rooms were dirty, Never cleaned the rooms unless we chased down the hosekeeper.
Our entire room ceiling was covered with spider webs with at least 20 spiders hanging on it at any given time.
We had to clean our room ourselves while we stayed there.
Food was kept out un the heat all day long, they cook peoples breakfast the day before.
Overall, it was the worst place we have ever stayed at.
They do not know the first thing about customer service.
Please save your time and money and go someplace else.
This resort is under new management. The owners and staff are very nice and helpful. We were allowed to check in early, and the resort taxi is cheaper than Grab. The breakfast is basic but good. The resort is walkable to the beach, but the walk to the main street is a bit far. However, there are many restaurants in the alleyways along the way to the main street.
This resort has potential to be restored to a nicer condition. The grounds are beautiful and well-kept with mature trees, but the buildings and equipment (e.g., bicycles) have aged and do not match the pictures listed online. The rooms need a lot of maintenance, especially in the bathrooms, which could use a thorough cleaning due to the presence of many insects and algae growth. The shower window is exposed to greenery and lacks a shower curtain.
The Wi-Fi is very spotty and unreliable in the guest rooms, with good signals only at the bar and dining area close to the entrance.
I received a warm and friendly welcome from the Isabella staff in a delightful setting - nothing was ever too much for them. An extremely relaxing mini break.
This resort is great. The place is lovely. The rooms are clean, nice, and comfortable. The staff are wonderful; customer service is a priority. The food in the restaurant is amazing.
A great time. The staff were great. The resort was very clean and the room was spacious. We ate there every day with never a disappointing meal. An added benifit was there is no visa requirement.
The resort is a lovely and cozy place with clean rooms, a nice pool and short walking distance to the beach. Two points, I really want to highlight, is the silence at and around the resort and the absolute nice and helpful staff! We could relax at the resort and also do some trips around the island with good support of the staff.
Fantastiske ansatte, nydelig frokost og middag. Rolige omgivelser, beste renhold vi har opplevd etter å ha reist rundt i landet i 17 år. Egner seg svært godt for småbarnsfamilier. De ansatte er hele tiden på tilbudsiden og er flinke i engelsk.
Vi är jättenöjda med vår vistelse på Isabella Resort. Under våra 2 veckor på Phu Quoc bodde vi på Isabella totalt 5 nätter i två omgångar (3 nätter första veckan och sedan kom vi tillbaka för 2 nätter andra veckan). Servicen är väldigt bra, mycket trevligt välkomnande och flera personer pratar väldigt bra engelska. Utseendemässigt påminner det om en mysig liten grekisk resort. Städning varje dag och man fick både handdukar till rummet och att ha till poolen/stranden. Frukosten är mycket bra, gillade speciellt de tunna pannkakorna. Fint och stort poolområde, ingen risk för att det blev fullt vid solstolarna runt poolen då det är en mindre resort och inte så mycket folk. Kul med biljardbord vid baren som har bra happy hour-priser mellan 18-21. Nära till många bra restauranger. Ca 100 m till en fin strand precis nedanför där det finns lite restauranger och solstolar, men vi föredrog att åka moppe (kostade 150 000 VND per dag) till andra stränder. Det finns flera fina stränder om man åker lite norrut. Kan varmt rekommendera Vung Bau beach och Starfish beach. Starfish beach är lite mer befolkad och det finns restauranger och solstolar att hyra, rekommenderar dock att köra inlandsvägen om ni kör dit med moppe då det blir en mindre sträcka att köra på dålig grusväg. Tog halva tiden jämfört med att köra längs kusten. Vung Bau beach har ingen restaurang och inga stolar så där kanske man inte ligger en hel dag men stranden och vattnet är superfint, bra för snorkling.
Isabella var helt perfekt for oss! Vi kom fra en bungalow i ingenmannsland, og å ankomme Isabella var hærlig! Vi kom ganske tidlig på dag, men trengte ikke vente lenge før vi fikk sjekke inn på rommet. Hotellområdet er flott, bassenget deilig og rent med mange solsenger. Frokosten er god, rommet vårt hadde alt vi trengte! God service og hyggelig betjening! Det er bare 120m til stranden, så for oss var dette perfekt! Ikke langt til restauranter og andre butikker heller. Kommer gjerne tilbake hit!
Очень хороший отель, прекрасные завтраки, чистый бассейн. Прекрасный менеджер Юлия на рецепшен, готовая выслушать и решить все проблемы. Понравилось , что никто не занимает лежаки у бассейнов всегда есть, тишина, улыбчивый персонал.Полотенец пляжных достаточно и тебе их всегда вновь положат свежие. Я бы рекомендовала отель.
Geweldig verblijf gehad op dit eiland en in dit resort! De medewerkers zijn zo vriendelijk en behulpzaam! Kamer is ook heel mooi en ruim, met een hele grote badkamer met een stukje natuur erin. Groot en fijn zwembad. Prima omgeving ook, vlakbij een mooi en rustig strand, en goede restaurants (tip: No Name BBQ!). Vaak kun je in de buurt beter én goedkoper eten dan in de stad.
Vi bodde 8 nätter på Isabella resort och fick ett mycket bra intryck av hotellet, de som jobbar där gör allt de kan för att gästen ska få full fokus, det ligger nära stranden (120m) vilket passade oss bra. Stranden o viken bjuder också på en bra snorkling ute vid revet till höger. Bra o välskött pool för alla åldrar och trevligt bar område.