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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

View from property
Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa

Explore the area

View map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Place, Khem Beach
    ‪5 min walk‬
  • Place, Phu Quoc Prison
    ‪4 min drive‬
  • Place, Sao Beach
    ‪13 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Balcony)

Executive Suite, 1 King Bed with Sofa bed (Balcony)

Executive Suite, 1 King Bed with Sofa bed (Balcony)

  • Bay view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Garden View (Private Pool)

Villa, 1 Bedroom, Garden View (Private Pool)

Villa, 1 Bedroom, Garden View (Private Pool)

  • Garden view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Garden View (Private Pool)

Villa, 3 Bedrooms, Garden View (Private Pool)

Villa, 3 Bedrooms, Garden View (Private Pool)

  • Garden view
  • 400 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Balcony)

Room, 1 King Bed, Ocean View (Balcony)

Room, 1 King Bed, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • Sea view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Ocean View (Balcony)

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for House, Multiple Bedrooms

House, Multiple Bedrooms

House, Multiple Bedrooms

  • Sea view
  • 1300 sq m
  • 7 bedrooms
  • Sleeps 8
  • 7 Double Beds

Similar properties

Exterior
InterContinental Phu Quoc Long Beach Resort by IHG
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 416 reviews
The price is NZ$475
includes taxes & fees
3 Mar - 4 Mar
InterContinental Phu Quoc Long Beach Resort by IHG

About the area

Phu Quoc

With a stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa in Phu Quoc (Khem Beach), you'll be within a 10-minute drive of Sao Beach and Khem Beach. .This beach resort is 12.8 mi (20.5 km) from Phu Quoc Beach and 1.5 mi (2.4 km) from Phu Quoc Prison.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Khem Beach - 5 min walk - 0.5 km
  • Phu Quoc Prison - 4 min drive - 2.3 km
  • An Thoi Cable Car Station - 8 min drive - 3.8 km
  • Sao Beach - 13 min drive - 6.9 km
  • Phu Quoc Night Market - 49 min drive - 28.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪The Bay Kitchen - ‬6 min drive
  • ‪Sun Bavaria Bistro - ‬8 min drive
  • ‪MAE Coffee - ‬8 min drive
  • ‪Il Salone - ‬8 min drive
  • ‪Casepia Kitchen & Lounge - ‬10 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.
Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Pink Pearl, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This resort has 7406 square feet (688 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Department of Chemistry - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at JW Marriott Phu Quoc Emerald Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (7,406 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 313 reviews
Rating 8 - Good. 36 out of 313 reviews
Rating 6 - Okay. 8 out of 313 reviews
Rating 4 - Poor. 5 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was exceptional :)
Stayed 5 nights in Oct 2025

10/10 Excellent

Cori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again!
Stayed 3 nights in Oct 2025

8/10 Good

Cyril

Stayed 3 nights in Oct 2025

6/10 Okay

Samuel David

Travelled with partner
The property sits on an amazing beach - clean, warm, calm water that extends over 100 yards out at depth of no more that 4 ft. The whole premise of the property - an old French university - is a bit childish. Kids may love it, instagram influences may get great photos, but adults who want to relax will find it cheesy. The Pink Pearl - the fine dining restaurant is eye watering expensive - $500 USD for two + tip. I would advise strongly to pass - not worth the money. The room was dusty in areas. Overall for the money, I would give another property a chance to earn my business.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shuan Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious stay. Well worth money spent. The sea water clear but not crystal clear. Alot of algae. Hardly any fishes to be seen but beach was kept clean. 3 swimming pools, one for adult only. Food was fantastic!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

y

Stayed 2 nights in Sep 2025

10/10 Excellent

Frances, FPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made a difference in addition to the service provided all times. Thank you. Unforgettable experience
Stayed 3 nights in Aug 2025

10/10 Excellent

HYEKYUNG

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a first time visit in Phu Quoc for our family. We were greeted immediately and given an in depth tour of the facilities. Throughout the stay we were very pleased with the consistent, friendly service from all of the staff. The breakfast buffet was standout - a beautifully curated assortment from all cuisines. What made our visit most memorable was Sang. They helped us from the beginning and was always readily available - offering recommendations and checking in constantly to make sure we always had something to do. Their service was easily one of the most attentive and genuine we’ve ever received worldwide. Overall, a great time with a staff with your best interests at heart. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

HIN HANG

Stayed 5 nights in Aug 2025

10/10 Excellent

Ez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at this wonderful hotel! The beach is crystal clear and the pools are lovely. A special thanks to May who treated our daughter so kindly and really looked after us. Also, a huge thank you to Mia and Ruby for our relaxing massages. The staff all around the resort are extremely polite and helpful. The food options are great; we especially enjoyed our dinner at the Pink Pearl restaurant. The whole experience from start to finish was superb!
Stayed 3 nights in Aug 2025

8/10 Good

HYUNJIN

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Stayed 4 nights in Jul 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful time here. Service staffs awesome. Will come back
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Chun Man

Stayed 3 nights in Jul 2025

10/10 Excellent

Mimi

Stayed 4 nights in Jul 2025

10/10 Excellent

Winnie

Stayed 2 nights in Jul 2025

10/10 Excellent

Lien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff services that we have experienced in all of the resorts that we have been with. The most outstanding staff would include Guest Relations Team & dining chef who went beyond their call of duty to make us felt so welcome and valued our presence. The care that they took made our stay at the resort so wonderful. Thanks so much Marriott
Stayed 2 nights in Jun 2025

10/10 Excellent

HAOYI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dang

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025