When you stay at Mercury Phu Quoc Resort & Villas in Phu Quoc, you'll be on the beach, within a 15-minute drive of Phu Quoc Night Market and Phu Quoc Beach. .This beach hotel is 12.5 mi (20.1 km) from Sao Beach and 13.4 mi (21.5 km) from Ong Lang Beach.
What's nearby
Phu Quoc Beach - 4 min drive - 3.5 km
Sonasea Phu Quoc Night Market - 5 min drive - 3.8 km
Huynh Khoa Fish Sauce Factory - 9 min drive - 8.4 km
Phu Quoc Night Market - 9 min drive - 8.0 km
Dinh Cau - 14 min drive - 8.4 km
Getting around
Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive
Restaurants
Espresso Cafe - 6 min drive
Burger King - 7 min drive
Banh Xeo Cuoi - 5 min drive
Bittersweet Cocktail Bar - 5 min drive
Namaste India Restaurant - 5 min drive
About this property
Mercury Phu Quoc Resort & Villas
Beachfront, with spa services
Mercury Phu Quoc Resort & Villas offers 152 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.
Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Romance Sea Restaurant, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.
Romance Sea Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Russian, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 7:00 AM to 10:00 PM
Onsite parking available only on request
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Romance Sea Restaurant
Things to do
Ecotours
Free bicycle rentals
Gym
Kayaking
Outdoor pool
Outdoor tennis court
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Garden
On the beach
Terrace
Spa
Body scrubs
Body wraps
Facials
Massage
Accessibility
Lift
More
Banquet hall
Built in 2014
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LCD TV with premium satellite channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.
We should mention
This property does not have elevators
A car is required for transportation to and from this property
Property is also known as
Mercure Resort Villas
Mercure Phu Quoc Villas
Mercure Villas
Mercure Phu Quoc Resort & Villas Phu Quoc Island, Vietnam
Mercury Phu Quoc & Phu Quoc
Mercury Phu Quoc Resort & Villas Hotel
Mercury Phu Quoc Resort & Villas Phu Quoc
Mercury Phu Quoc Resort & Villas Hotel Phu Quoc
Mercury Phu Quoc Resort & Villas Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 71 out of 158 reviews
10 - Excellent
71
Rating 8 - Good. 58 out of 158 reviews
8 - Good
58
Rating 6 - Okay. 17 out of 158 reviews
6 - Okay
17
Rating 4 - Poor. 7 out of 158 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 158 reviews
2 - Terrible
5
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
PRAVIN BALASAHEB
Business traveller, Travelled with family, Travelled with group
Nice room, food terrible and outside main area need a liitle of love. Dog around outside tablke not for us. We kit one day earlier without any credit because we booked via expedia......
Great staff.
The place could do with some repairs though as there's marks all along the walls, some stains on the furniture and there was once ants crawling around the back.
This property is so beautiful. It's well maintained, the staff was amazing, and I had a really relaxing and enjoyable time. The beach is beautiful too, and there's nothing quite like waking up and being just steps away from it. Was able to rent a scooter directly from the front desk which made travel around the island very easy, and I highly recommend this resort for anyone looking to escape to paradise.
Due to early morning flight, the staffs are very nice to arrange shuttle and provide individual breakfast togo for on the flight to eat. Honestly, I don’t see this kind of service anywhere except Mercury Resort and Villa. I definitely recommended my family and friends to book future stay in Phu Quoc.
Wow!!!! I was actually surprised how amazing this place was, I stayed in the executive bungalow, which has ocean view and private pool. Really excellent management, and will 100% visit again.
Schoene Zimmer, super Fruehstueck und toller Staff. Der Preis ist evtl ein bisschen zu hoch fuer den gebotenen Standard, aber das lag vielleicht auch an der Saison (Weihnachten)
This is a very nice resort away from crowds. I loved it. It's clean and well serviced. It's staff is amazing.
In terms of location you need a taxi to get to the main village or restaurants but it's well worth it.
The hotel restaurant is very limited in choice and pricey. However it's the restaurant or nothing since there are no business around.
I would recommend it as it is a place to relax and get reconnected with yourself.
Pros:
grounds and beach very clean
rooms very large, clean and comfortable
air-con and wifi very good
staff very attentive, professional, pleasant and helpful
Cons:
fairly remote location - no facilities in walking distance
only one restaurant on site, which is relatively expensive and has quality and consistency issues.
next to a noisy building site and no compensation offered for this disruption.
occasional power cut
very close to airport. occasional aircraft noise but nothing overbearing.
Generally, very good core services, but lacking quality in the extras such as bar, restaurant and breakfast. The free shuttle into town is very popular.
Very good and friendly staff I would like to thanks all of them, nice and close to beach, nice and clean swimming pool. We did enjoy pretty much.
Thanks
Great place for family vacation. The villa was so beatiful and gave us much more space than normal hotel room. My daughter loved the pool there. The staffs and hotel manger were very friendly and always helpful. One negative thing was the food. We ordered Cesar salad on our last night there and felt like everything on the plate was left over food (the chicken breast has the soup flavor). But overall the place is great and we would come back again.
Overall it was a nice stay. The reception staff are great, our room (the delux room) was lovely and the pool area is really nice. Sean, the customer relations manager was absolutely brilliant, very knowledgeable and friendly. A couple of things need improvement though. The overall cleanliness of the resort wasn’t the best, the public toilets weren’t very clean and there were dirty dishes and glasses left outside our room on top of the hedge for 2 days. We had to ask the staff to remove it even though a number of staff would have walked past it. Overall it’s an old looking complex which needs a deep clean and a refurbished. Also the breakfast variety was ok but it was often sparse when we got there (between 7-8) and we had to ask staff to bring some more items out.
Horrible hotel to stay at, toilet did not work the whole time we were there. Pool was filthy as filter was broken, maintenance workers refused to work during the day and turned up unannounced to fix it and would only do it at night time while my son was sleeping which woke him because of the noise they were making