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Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

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Creator video - submitted by ezhuk
Apartment, 3 Bedrooms, Private Pool | View from room
Private beach, white sand, sun-loungers, beach umbrellas
Apartment, 3 Bedrooms

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Kem Beach, An Thoi, Phu Quoc, An Giang, 920000
  • Place, Khem Beach
    ‪2 min walk‬
  • Place, Phu Quoc Prison
    ‪5 min drive‬
  • Place, Sao Beach
    ‪14 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Suite, Balcony (2 King Bed)

Superior Suite, Balcony (2 King Bed)

Superior Suite, Balcony (2 King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Superior Suite, Balcony (1 King Bed)

Superior Suite, Balcony (1 King Bed)

Superior Suite, Balcony (1 King Bed)

  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Standard Room, 2 Single Beds, Balcony

Standard Room, 2 Single Beds, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • 80 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
New World Phu Quoc Resort
Khem Beach
  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, 243 reviews
The price is NZ$419
includes taxes & fees
31 May - 1 June
New World Phu Quoc Resort

About the area

Phu Quoc

With a stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor in Phu Quoc (Khem Beach), you'll be a 4-minute drive from Phu Quoc Prison and 9 minutes from An Thoi Cable Car Station. .This beach resort is 4 mi (6.4 km) from Sao Beach and 7.3 mi (11.8 km) from Ho Quoc Pagoda.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Khem Beach - 2 min walk - 0.2 km
  • Phu Quoc Prison - 5 min drive - 1.9 km
  • An Thoi Cable Car Station - 10 min drive - 4.2 km
  • Sao Beach - 14 min drive - 6.5 km
  • Phu Quoc Beach - 42 min drive - 23.9 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪Il Salone - ‬8 min drive
  • ‪The Bay Kitchen - ‬6 min drive
  • ‪MAE Coffee - ‬9 min drive
  • ‪Mediterran / Tiamo - ‬4 min drive
  • ‪Blue Table restaurant - ‬7 min drive

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 752 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 752 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Mercato, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Lift (100 centimetre wide door)

More

  • 14 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change):
  • Recreation facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1323000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 320 reviews
Rating 8 - Good. 95 out of 320 reviews
Rating 6 - Okay. 32 out of 320 reviews
Rating 4 - Poor. 10 out of 320 reviews
Rating 2 - Terrible. 8 out of 320 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great experience and stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan

Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah-Jane

Liked: Cleanliness, staff & service, amenities
Great kidsclub!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammad

Stayed 5 nights in Jan 2026

10/10 Excellent

Abhinandan

A
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread, excellent service from all the staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristen

Liked: Staff & service, amenities
Room was not spotless, staff could be more courteous, so many good varieties for breakfast.
Stayed 4 nights in Jan 2026

8/10 Good

Daniel, Southampton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really good stay.
Stayed 3 nights in Jan 2026

8/10 Good

Bernard, singapore

Liked: Property conditions & facilities
Housekeeping needs to improve.
Stayed 4 nights in Jan 2026

6/10 Okay

Izidor

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms are ok, but cleaning is very basic. Lots of choices for breakfast, bit food is missing taste. They should solve beach chair reservations- all chairs are occupied at 7.30but half of thrm stay empty during the day. Policy should be introduced that towels are removed if noone is there for an hour. All over friendliness could be improved.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simmone

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved everything. We were looking for relaxation by the beach and pool by this point in our trip. Premier sure did deliver on this, their location is perfect and Kelm Beach has our heart. We loved our relaxing stay. The staff were amazing - reception staff went above and beyond with the breakfast boxes organised for us to have as we had an early departure flight from the island. The buffet breakfast by the way you have so much choice, something for everyone. I would say go early to breakfast to avoid busy time (After 9am was insanely busy on our first morning at resort). We loved everything about resort location and we hope to return with the rest of the family in the future.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful resort, excellent breakfast buffet. Beautiful pool and Kem beach was great. Free shuttle to Sunset Town was a plus. Nice crowd overall. Service was great. Everything was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

TINA

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, pool, and beach are all amazing! They were really stingy with water? I stayed next door at a boutique hotel and had no problems getting my bottle filled with ice water. At this hotel however they wanted to charge me for bottles of water and ice? Very strange?
Stayed 4 nights in Dec 2025

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A place that caters to the masses. Staff is not helpful in helping guide you to experiences outside of the hotel. Not helpful for the adventure traveler.
Stayed 4 nights in Dec 2025

6/10 Okay

Claude

Travelled with partner
Not a five star resort by any fair assessment
Stayed 7 nights in Nov 2025

6/10 Okay

Tram

Stayed 3 nights in Nov 2025

10/10 Excellent

Saskrita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay with my family. The Kids Club was exceptional, along with the pool! While it appears there is only a small section posted as "kids pool", there didn't seem to be an issue taking kids in the other pools as long as they were supervised. The private beach was also very accessible and never seemed too crowded. The free shuttle and access to transport was very convenient and appreciated. It is to note that this is a large resort, and while the service was great, don't expect the same level of service as a smaller 5 star hotel. Would easily return to this hotel as a very family friendly place.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dayana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Oct 2025

10/10 Excellent

thi Thuy Loan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay excellent service and staff
Stayed 4 nights in Sep 2025

6/10 Okay

Jody

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family. - There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed - Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out - There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying! - There are literally nails sticking out of the floor where they have tried to fix the timber boards - There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort - Kept running out of hot water - Door between the rooms wouldn’t close properly - They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it - The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up
Stayed 6 nights in Oct 2025

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, helpful and professional. Their food was delicious too!
Stayed 2 nights in Oct 2025

8/10 Good

Ji Won

Liked: Property conditions & facilities
Could improve on cleanliness of the bedrooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Khanh Phi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place anyone should be there
Stayed 3 nights in Aug 2025