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JW Marriott Hotel Hanoi

5.0 star property

Photo gallery for JW Marriott Hotel Hanoi

6 restaurants, breakfast, lunch, dinner served; French cuisine
Presidential Suite, 1 Bedroom, Non Smoking | Living room
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
1 bedroom, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Parking included

Explore the area

Map
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi
  • Vietnam National Convention Center
    ‪6 min walk‬
  • Keangnam Landmark Tower 72
    ‪12 min walk‬
  • My Dinh National Stadium
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View)

Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View) | Living room

Executive Suite, 1 Double Bed, Non Smoking, Balcony (1 King Bed, Lake View)

  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

Executive Room, 2 Double Beds, Non Smoking, Balcony (Lake View)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (Family Room)

Family Room, 1 King Bed, Non Smoking (Family Room)

Family Room, 1 King Bed, Non Smoking (Family Room)

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (2 Double Beds)

Executive Room, 1 Double Bed (2 Double Beds)

Executive Room, 1 Double Bed (2 Double Beds)

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lake View

Deluxe Room, 2 Double Beds, Lake View

Deluxe Room, 2 Double Beds, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

Executive Room, 1 Double Bed, Non Smoking, Balcony (1 King bed)

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Living room

Executive Suite, 1 King Bed, Non Smoking, City View

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Executive Suite, 1 King Bed, Non Smoking, Lake View | Living room

Executive Suite, 1 King Bed, Non Smoking, Lake View

  • 90 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room

Presidential Suite, 1 Bedroom, Non Smoking

  • 320 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Living room

Deluxe Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

2 bars/lounges, lobby lounge, cocktail bar

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (614)
The price is NZ$292
for 1 room
includes taxes & fees
19 Aug - 20 Aug
InterContinental Hanoi Landmark72 by IHG

About the area

Hanoi

With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of West Lake and Ho Chi Minh Mausoleum. .This luxury hotel is 6.3 mi (10.1 km) from Hoan Kiem Lake and 6.2 mi (9.9 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Vietnam National Convention Center - 6 min walk - 0.5 km
  • Keangnam Landmark Tower 72 - 12 min walk - 1.0 km
  • My Dinh National Stadium - 5 min drive - 3.4 km
  • Lotte Center Hanoi - 5 min drive - 4.8 km
  • Hoan Kiem Lake - 10 min drive - 8.8 km

Getting around

  • Hanoi Long Bien Station - 10 min drive
  • Ga Hà Đông Station - 25 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪The Lounge - ‬3 min walk
  • ‪JW Cafe - ‬3 min walk
  • ‪French Grill - ‬5 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬3 min walk
  • ‪Cool Cats Jazz Club - ‬3 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel with 6 restaurants connected to the convention center in Hanoi
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 450 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy French cuisine at French Grill, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
French Grill - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
JW Café - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
Kumihimo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Lounge - This bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • French Grill
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 4 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1386000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 430 out of 546 reviews
Rating 8 - Good. 79 out of 546 reviews
Rating 6 - Okay. 18 out of 546 reviews
Rating 4 - Poor. 11 out of 546 reviews
Rating 2 - Terrible. 8 out of 546 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KI HONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness being far from city center. Easy to take a grab to old quarter
Stayed 4 nights in Feb 2025

10/10 Excellent

Yongjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Vu

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

ABIGAIL ANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mai

Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Stayed 1 night in Dec 2024

10/10 Excellent

Long

Stayed 1 night in Nov 2024

10/10 Excellent

Le Thi

Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Wichita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Amrish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean-Marc, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Stunning!
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Stayed 2 nights in Sep 2024

10/10 Excellent

HYUNG, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

VIKAS

Business traveller
Stayed 3 nights in Aug 2024

10/10 Excellent

Dipesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Sotir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2024

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Van, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024