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Patong Bay Residence

4.0 star property

Photo gallery for Patong Bay Residence

Outdoor pool
Front of property
Studio Room | Street view
Family Room | Floor plan
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
73/6 Phrabaramee Rd, Patong, Phuket, 83150
  • Place, Nurul Islam Mosque
    ‪2 min walk‬
  • Place, Patong Beach
    ‪10 min walk‬
  • Place, Bangla Road
    ‪19 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Floor plan

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Sunset View

Grand Deluxe Sunset View

Grand Deluxe Sunset View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Studio Room

Studio Room

Studio Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Patong

Located in Patong, Patong Bay Residence is just steps from Nurul Islam Mosque and 11 minutes by foot from Patong Beach. .This hotel is 1.1 mi (1.8 km) from Bangla Road and 4 mi (6.4 km) from Karon Beach.

What's nearby

  • Nurul Islam Mosque - 2 min walk - 0.2 km
  • Patong Beach - 10 min walk - 0.9 km
  • Nanai Road - 12 min walk - 1.1 km
  • Bangla Road - 19 min walk - 1.6 km
  • Jungceylon Shopping Center - 19 min walk - 1.6 km

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪Marush - ‬2 min walk
  • ‪Atrio restaurant - ‬7 min walk
  • ‪Little İstanbul Phuket - ‬4 min walk
  • ‪สเต็กลุงหนวด สาขาภูเก็ต (ป่าตอง) - ‬4 min walk
  • ‪Assama Restaurant, Patong - ‬4 min walk

About this property

Patong Bay Residence

Hotel with free parking, steps from Nurul Islam Mosque
Patong Bay Residence offers 186 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 186 air-conditioned rooms featuring kitchens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services. The complimentary shuttle will take you to the nearby beach or shopping center.
Satisfy your appetite for lunch or dinner at Omni Restaurant, a restaurant which specializes in Thai cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Omni Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 375 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Omni Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The property is located near a mosque. During prayer times, there may be some noise from the surrounding area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 375 for adults and THB 250 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: THB 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0835563007742

We should mention

Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Bay Exclusive Hotel Patong
Bay Exclusive Hotel
Bay Exclusive Patong

Patong Bay Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 213 reviews
Rating 8 - Good. 68 out of 213 reviews
Rating 6 - Okay. 22 out of 213 reviews
Rating 4 - Poor. 9 out of 213 reviews
Rating 2 - Terrible. 20 out of 213 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the laundry service. The breakfast was ok and included with the room lots of other breakast options close by. Staff was excellent.
Stayed 14 nights in Oct 2025

8/10 Good

Prasanna Kumar

Liked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Alexa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for one night, and unfortunately, I’m glad it wasn’t longer. The room was not very clean — the bathroom had stains on the tiles and discolored grout on both the walls and floor. The balcony door also did not lock, which was concerning. While nothing happened, it would have been reassuring to know the room was secure. The staff were friendly but not very responsive. We called the front desk for assistance and were told someone would come within 10–15 minutes, but no one ever showed up. Another issue was the noise. There’s a mosque located just a few minutes’ walk from the hotel. While I completely respect religious practices, the call to prayer was extremely loud and could be clearly heard from inside the room, even with the windows and doors closed. There was about 4 calls I heard that day at various times. The early morning call was before 5 a.m. and was particularly disruptive to sleep. Additionally, there is only one small elevator, so expect longer wait times if the hotel is busy. Overall, the staff were pleasant, but the cleanliness, maintenance issues, and noise made for a disappointing stay. I would not choose to stay here again nor would I recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2025

4/10 Poor

Lonwabo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived, the young male receptionist failed to assist us in finding our room. We had to ask random guests and cleaners(who took us to the correct lift) for assistance. We spoke to reception about late checkout, and they provided us with a rate for each additional hour on the second day of our stay. The night before we left, we wanted to lock it in, and the night receptionist quoted a high price. We told him we had confirmed the rate before, and he conceded to the original price. The breakfast in the morning, you had guests pick up pastries and putting them back to touch another one. A few times, food was dropped and placed back on the plate for someone else to pick up. At checkout, we were told that I had a 450 baht credit from Expedia for food, but at this point, it's too late, we need to leave for our flight. The place had so much potential, but I won't be staying here again
Stayed 7 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 7 nights in Oct 2025

10/10 Excellent

Shumaila

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025

6/10 Okay

Nicholas

Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff
Stayed 9 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very affordable option while in Phuket that puts you within walking distance (15 mins) of Jungceylon a huge mall, night markets, and the walking street. The staff is kind and responsive. Book it and see for yourself.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and newly renovated rooms with nice staff to take care of it everyday 24 hrs receptions Complete and high quality breakfast buffet Nice and clean pool with a small gym Highly recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veryy good
Stayed 3 nights in Oct 2025

6/10 Okay

Larise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great area. Staff nice, room clean. However, the floating breakfast did not meet my expectations
Stayed 3 nights in Oct 2025

6/10 Okay

Chris

Stayed 3 nights in Sep 2025

2/10 Terrible

Anton

Stayed 10 nights in Sep 2025

6/10 Okay

Jenny

Liked: Property conditions & facilities
Stayed 14 nights in Aug 2025

8/10 Good

S

Stayed 5 nights in Aug 2025

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patong Bay Residence Stay

We arrivaed at midnight. When we got there it was a really smooth check in & the staff kindly saw us to our rooms & explained everything to us. Breakfast was really nice, lots to choose from including eggs to order. The poolside is very nice and great for the kids to have a splash. 24 hour reception which made us feel safe and the staff will go above & beyond. Anything you need just let them know & they'll be happy to help. Loved my stay here & an additional bonus was we got the 2 rooms for a really good price. Room service is daily with fresh towels. 5* from me. Defo recommend!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How helpful and courteous the staff is at all times.
Stayed 4 nights in Aug 2025

8/10 Good

Immi

Stayed 2 nights in Jul 2025

10/10 Excellent

Kamuela

Liked: Cleanliness, amenities, property conditions & facilities
The Thai massage was fabulous! The breakfasts were superb!
Stayed 3 nights in Apr 2025

8/10 Good

Arijit

Stayed 3 nights in May 2025

8/10 Good

Amna

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed here for 17 nights with our young children (5 months and 3yr). The rooms were clean, spacious, and everything was in working order throughout our stay. We rented the family rooms, which had 2 bedrooms and a small loving room and kitchenette (without any kitchenware). The staff were truly lovely—especially with our kids—and always made us feel welcome. The location is not too far from the beach and great local restaurants, including halal options, but it's on a busy street that's not ideal for walking with small children or strollers. We ended up renting a car to get around after we heard that there were a lot of motor cycle accidents in our area. Unfortunately, our experience was overshadowed by a disagreement over a damaged sofa. We were initially asked to pay a very high amount (21,000 THB) for a piece of furniture that was visibly worn and available for much less online. While the issue was eventually resolved through negotiation, it caused a lot of stress and took away from what was otherwise a lovely stay. This place is great for couples or solo travelers. Families with small kids may want to plan transport and be mindful of hotel policies on damages. But also the pool had sharp edges and my son had wounded/bruised himself on numerous occassions.
Stayed 12 nights in Apr 2025