4/10 Poor
Dawn Elizabeth
Travelled with partner
2 Dec 2025
Disliked: Amenities, property conditions & facilities
So disappointing, nothing like the website. This is the worst place we have encountered in SE Asia. There may be nice rooms which look like the photos, but ours wasn't one of them. No flowers and towels on our bed in our tired, noisy room! The room would be at best 3 stars with tired fixtures and fittings, thin walls, slippy floors and dangerous shower/bath. The website promises a fully staffed spa, which is actually 4 locked rooms and a chaotic process of reception staff calling local people to find someone to come in and do a massage. The 2nd restaurant, at the "Beach Club", is closed. So is the bar at the pool, where there is no service at all. Breakfast is last night's leftovers and served in lukewarm bain maries. The staff eat at the same place so it can be a battle to get to the fresh food! The reception bar is a tiny space with an unused coffee machine and is practically empty, with no attempt to entice guests. There were 3 versions of the activities list, none of which were correct. To do even free things like yoga, you have to queue at reception at least 1 day in advance and request that the activity runs. Not one activity ran the whole time we were there. The staff are lovely, and this could be such a great resort, but it simply isn't. It appears to survive because Russian aircrews use it as their base.
Dawn Elizabeth
Stayed 7 nights in Nov 2025