The hotel was recently built. Reviews looked good, & iit seemed very clean and modern online. Upon arrival, the front desk lady was the least bit friendly. She wasnt rude, just very blunt. She never once mentioned any of the amenties, like what time the restaurant was opened for breakfast or lunch. When asked about a military discount she said that it shouldve been taken care of before booking the room, although it was never an option when we booked. I realize we booked through a third party, but there is also no mention on their main wesbite, i had to google it in order to find that they even offered it. The clerk did not offer any way of taking care of it for us, nor was she even polite about the situation. Went entering our room, i went to use the bathroom, and saw loose hairs in the shower, and on the towel that they put down for the floor. After making a joke about it with my husband, i turned our comforter back to see how clean the bed was, and found hair stuck to the linens. Im not saying that finding hair is the end of the world, but it is definitely a turn off and makes you wonder if the place is clean, or maybe housekeeping just sheds all over the place. When going to brush my teeth, the sink in the bathroom filled up quickly and would not drain very fast. They took care of this after i submitted a request. The shades they have are pretty fancy, but would go up and down during the middle of the night by themselves & woke us up. A brand new hotel, but a # of issues.