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Embassy Suites By Hilton Pigeon Forge Resort

3.5 star property

Photo gallery for Embassy Suites By Hilton Pigeon Forge Resort

Terrace/patio
Free daily buffet breakfast
Reception
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
395 Jake Thomas Road, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪3 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony (Bathtub)

View from room

Suite, 1 King Bed, Balcony (Bathtub)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Hearing)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Bathtub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Studio Suite, 1 King Bed (Bathtub)

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing)

View from room

Room, 1 King Bed, Balcony (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Bathtub)

View from room

Room, 1 King Bed, Accessible, Balcony (Bathtub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Balcony (Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds (Bathtub)

  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Balcony (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

1 King Bed 1 Room Studio Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

1 King 1 Room Studio-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Rm Studio Mob Acc W/Tub W/ Balcony

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

1 Kng 1 Rm Studio Ste Hearing Acc W/ Balcony

  • Sleeps 4

Studio Suite With 1 King Bed, 1 Room And Balcony

  • Sleeps 4

Two Room King Suite-Mobility Accessible With Roll In Shower

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Mobility Accessible Tub And Balcony

  • Sleeps 6

Two-Room Suite With Two Queen Beds, Mobility Accessible Roll-in Shower And Balcony

  • Sleeps 6

Two-Room Suite With 2 Queen Beds And Balcony

  • Sleeps 6

Two-Room Suite With 2 Queen Beds And Balcony-Hearing Accessible

  • Sleeps 6

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  • Pool
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  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 306 reviews
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About the area

Pigeon Forge

With a stay at Embassy Suites By Hilton Pigeon Forge Resort in Pigeon Forge, you'll be within a 5-minute drive of LeConte Center at Pigeon Forge and Island at Pigeon Forge. .This resort is 4.4 mi (7.2 km) from Dollywood and 9 mi (14.5 km) from Great Smoky Mountains National Park.
View more Resorts in Pigeon ForgeOpens in a new window

What's nearby

  • The Ripken Experience - Pigeon Forge - 3 min walk - 0.3 km
  • LeConte Center at Pigeon Forge - 12 min walk - 1.1 km
  • The Comedy Barn Theater - 16 min walk - 1.4 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km
  • Great Smoky Mountain Wheel - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬4 min drive
  • ‪Paula Deen's Family Kitchen - ‬4 min drive
  • ‪Margaritaville - ‬4 min drive
  • ‪Mellow Mushroom - ‬4 min drive
  • ‪Downtown Flavortown - ‬4 min drive

About this property

Embassy Suites By Hilton Pigeon Forge Resort

Resort with free breakfast, near Island at Pigeon Forge
Embassy Suites By Hilton Pigeon Forge Resort offers 168 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pigeon Forge resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 168 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a seasonal outdoor pool. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Stop by the resort's bar/lounge, Summit, for dinner, or grab snacks at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.A complimentary buffet breakfast is served daily.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This resort has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Summit - This rooftop bar serves dinner only. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Summit

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Grab bar in shower
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's hilton mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May 01 to September 30
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Pigeon Forge Resort Resort
Embassy Suites By Hilton Pigeon Forge Resort Pigeon Forge
Embassy Suites By Hilton Pigeon Forge Resort Resort Pigeon Forge

Embassy Suites By Hilton Pigeon Forge Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 112 reviews
Rating 8 - Good. 10 out of 112 reviews
Rating 6 - Okay. 3 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay..
Stayed 1 night in Sep 2025

6/10 Okay

Tracy Marie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There housekeeping sucks, the only thing they did was pull blankets up over the bed didn't make it properly, didn't restock on Toilet paper, kleenex, clean glasses, nothing! And when mentioned nothing happened. We left cash tips even though they're cashless which we didn't know up front and tips were added to the few times we bought anything thru them. The "complimentary" snacks/drinks cost you a $200 resort fee, so much for complimentary. Overall not impressed and won't stay again!!!
Stayed 10 nights in Aug 2025

10/10 Excellent

Annesha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property
Stayed 2 nights in Aug 2025

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Staff super friendly and the room was beautiful and clean. There are so many family friendly activities in the hotel you
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, and staff!! Pet-Friendly. Amazing Rooftop!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Great experience love the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, upscale, worth every penny.
Stayed 1 night in Aug 2025

10/10 Excellent

Amos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful great location peaceful will definitely visit again the only thing i didnt like was thats its pet friendly and i have bad allergies other than that i give it a 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer Silva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Embassy Suites for 5 days in August during the Jeep Invasion! We had a minor issue with the room and we were immediately moved across the hall with a balcony view! Hotel was very clean and the amenities were great! Swim pool bar was awesome, peaceful! Lawn games were a nice touch. The rooftop restaurant/bar provided a nice daily free breakfast, free happy hour 5-7pm and pool tables/TopGolf virtual game. Location is a short drive to Teaster with many options for dining/shopping and The Island is 5min drive! Would def stay again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Dasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Well on the food I got sick on the last day that I stayed I got my some small burgers that got me sick from the restaurant that they have
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Pigeon Forge and checked into a hotel that was covered in black mold. A quick search popped up this hotel. We were initially hesitant, believing we needed to be on the Parkway. Boy, was I wrong! We drove up to a beautiful, well-lit, and inviting property that was mere seconds from parking for The Island. Any reservations I had about being off the Parkway were quickly quieted by the view provided during breakfast at The Summit, the restaurant on the top floor. Rooftop dining is a fantastic idea for a place that offers such stunning views of the Smokey Mountains and they’ve executed it perfectly. The floor to ceiling windows and ease of access to the pergola covered outdoor seating provide, along with the mix of buffet and made to order items was the perfect start to our days exploring the area. I will admit that I initially turned my nose up at the resort fee, but after seeing the pools, bar, game room, restaurant, outdoor chess pad, and life-size yard pong, and experiencing one of the evening receptions, I believe that fee to be worth the money. I look forward to returning sometime and hope to find this property in the same condition with the same friendly staff. It truly did make our stay better than I imagined it could be.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need firmer pillows. Pillows were too soft. Bed was comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New with a few kinks

New Hotel. The room could have been cleaner, there was a lot of hair and dust on floors. The hallways and common space needed to be cleaned. Loved the room with a balcony. The open space around the pool and gathering areas were nice. Missed opportunities in food and beverage as no way to order food to the pool side. Beds are firm, not my favorite but my husband liked them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside pigeon forge so it makes it easy to get in and out without dealing with too much traffic. Staff was friendly and with it being a newer hotel everything is brand new.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean room and bathroom with exceptional service. Beautiful pools and hot tub. Beautiful view on top floor during breakfast. Great food, too!
Stayed 2 nights in Jul 2025