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Staybridge Suites Pigeon Forge Smoky Mtns by IHG

3.0 star property

Photo gallery for Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Property amenity
Fireplace
Free daily buffet breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
385 Jake Thomas Rd, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪5 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Premium Suite, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Standard Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Single Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 88 sq m
  • Sleeps 8
  • 1 Single Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Pigeon Forge

When you stay at Staybridge Suites Pigeon Forge Smoky Mtns by IHG in Pigeon Forge, you'll be near ski lifts, within a 5-minute drive of The Ripken Experience - Pigeon Forge and LeConte Center at Pigeon Forge. .This hotel is 1.6 mi (2.6 km) from Island at Pigeon Forge and 1.9 mi (3.1 km) from Dollywood's Splash Country.

What's nearby

  • The Ripken Experience - Pigeon Forge - 5 min walk - 0.4 km
  • LeConte Center at Pigeon Forge - 10 min walk - 0.9 km
  • The Comedy Barn Theater - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Great Smoky Mountain Wheel - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬19 min walk
  • ‪Margaritaville - ‬18 min walk
  • ‪Paula Deen's Family Kitchen - ‬19 min walk
  • ‪Downtown Flavortown - ‬3 min drive
  • ‪Mellow Mushroom - ‬4 min drive

About this property

Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Staybridge Suites Pigeon Forge Smoky Mtns by IHG offers 104 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include kitchen islands. 53-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with stovetops and dishwashers. 53-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Fenced pool
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Turndown service

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool umbrellas
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Stes Pigeon Forge Smoky Mtns
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns an IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Pigeon Forge

Staybridge Suites Pigeon Forge Smoky Mtns by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 264 out of 338 reviews
Rating 8 - Good. 52 out of 338 reviews
Rating 6 - Okay. 14 out of 338 reviews
Rating 4 - Poor. 3 out of 338 reviews
Rating 2 - Terrible. 5 out of 338 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 3 nights in Nov 2025

10/10 Excellent

Lyndia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, breakfast was delicious and the staff was professional. I would stay again for the price its worth it
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful amenities! Friendly staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service
The refrigerator didn’t work,a/c made popping noises all night long called front desk no help said would have talk to a manager that never showed up and no one even called or checked up on our problems was supposed to be a Mountain View balcony only view we had was a guy in a hot tub with the hotel beside it so be wear of room location un professional staff
Stayed 2 nights in Nov 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, i was in town to do a private Thanksgiving with Paula Deen. Great place to stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
5 star excellent stay!!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rajesh

Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. The bed blocked access to the patio when ot was out though. That was the only negative.
Stayed 3 nights in Nov 2025

8/10 Good

Stephanie

Stayed 5 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleased with my stay except breakfast. Oatmeal and grits were never done, The attendants could have used more help due to the number of people staying. It was full our 5 night stay. The shower & toilet area was very small. Overall a great stay!
Stayed 5 nights in Nov 2025

8/10 Good

Sherri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint would be the complicated TV remote with no instructions. Other guest had the sam issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Aimee

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As prior stays, friendly, welcoming staff, clean rooms, hot breakfast each morning, coffee/hot cocoa available throughout the day, centrally located to attractions, restaurants and the GSMNP. And the views cant be beat! It's our home away from home!! Thank you and we'll see you soon!
Sunrise from our balcony
Stayed 8 nights in Oct 2025

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk lady at night was a bit busy and not so accommodating. She would take constant vape breaks and didn’t help with any issues we had. Front desk was called multiple times at night and no one would answer.
Stayed 5 nights in Oct 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana, Nutley

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Ward

Stayed 1 night in Oct 2025

10/10 Excellent

Ward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all great, we didn't feel like we were at a hotel at all. The spaces all had a homey feel to them.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Stayed 3 nights in Oct 2025

10/10 Excellent

Tristan

Liked: Cleanliness
Stayed 2 nights in Jul 2025