We got in after 4pm and the room that we were getting, she said hadn’t been fixed yet. We were given room 412. That door was jammed shut! We couldn’t get in it. We were given room 517 after asking for one not near the elevator, it was across from the elevator. The seating area was in disarray, I had to put all the furniture away. The “kitchen” had NOTHING! We got a kitchen for the convenience of having a toddler. We had to go to the store to get paper towels, plates, soap, essentials. Things we were not prepared to spend money on. Shortly after being there my daughter’s socks were black, the floor was that dirty. We were supposed to have a tub to give my daughter a bath and didn’t have one. No couch, just a chair. And we had no heat! We told the them and it wasn’t fixed