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Hotel Playa Azul Cozumel

4.0 star property

Photo gallery for Hotel Playa Azul Cozumel

Private beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area
Junior Suite, Beach View
Aerial view
Billiards

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪6 min drive‬
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, Beach View

Junior Suite, Beach View

Junior Suite, Beach View

  • 65 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Ocean View

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Sea View

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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On the beach, scuba diving, snorkelling

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  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (738)
The price is NZ$382
for 1 room
includes taxes & fees
29 Jun - 30 Jun
The Westin Cozumel

About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), Hotel Playa Azul Cozumel is within a 5-minute drive of Playa San Juan and Villa Maya. .This beach resort is 18 mi (29 km) from Xcaret Eco Theme Park and 22.4 mi (36.1 km) from Playa del Carmen Main Beach.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 2 min drive - 2.1 km
  • Cozumel Museum - 6 min drive - 5.7 km
  • Cozumel Maritime Terminal - 6 min drive - 6.1 km
  • San Miguel Church - 7 min drive - 6.4 km
  • Punta Langosta Pier - 7 min drive - 6.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Islands Beach Club - ‬4 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guido's - ‬6 min drive
  • ‪Cocotiki - ‬8 min walk
  • ‪Tequila Beach Club Cozumel - ‬14 min walk

About this property

Hotel Playa Azul Cozumel

Family-friendly fun on the beach, with outdoor pool
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Palma Azul, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.14 per accommodation, per night
  • Cleaning fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 572 out of 887 reviews
Rating 8 - Good. 250 out of 887 reviews
Rating 6 - Okay. 46 out of 887 reviews
Rating 4 - Poor. 11 out of 887 reviews
Rating 2 - Terrible. 8 out of 887 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is making improvements. It is a good quiet place to stay. Some of the staff are amazing. Some could use some motivation and personality.
Stayed 4 nights in Mar 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was hands down the best hotel we’ve stayed at in the area. The staff (at all levels) were so attentive, friendly, and helpful. The breakfast was delicious and the ocean steps away from your room was a plus. Thank you for a wonderfully relaxing stay!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachael P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast. So much fun snorkeling right at the hotel. You don't even require a guide! Staff was friendly and the room was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Even with the islands beach club next door it was still a pleasant stay and didn’t seem to busy. The food was great and the staff were amazing.
Stayed 4 nights in Feb 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel with great snorkeling right off the beach and good food. Food was a bit expensive, and pool is quite small - but we enjoyed it! Very clean and staff were very responsive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Munith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this property. Large percentage of guests were repeat customers, always a plus with us. Staff made us feel welcome and at home.
Stayed 7 nights in Jan 2025

10/10 Excellent

San Juanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Gracias
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival, I won’t lie, I wanted to hate it here. The property is definitely older and not near as beautiful as my AI arrangement last year. The rooms are dated but I figured out quickly, functional and fine. I liked being on the ground floor with my balcony on the pool deck. Quickly loved Roberto at the front desk and once out by the beach bar and beach area…perfection! The breakfast that was included with our stay was awesome with friendly waitstaff.Lupito was really a gem one morning. Ivan and staff at the bar make the best guava margaritas! The food out by the bar was also great. The beach and bar area far exceeded my previous AI experience. Taking a taxi was easy and Roberto even arranged a jeep rental for one of our days. Both lobster houses and the key lime factory are directly across the street and worth a visit (or two) to both! I ended loving this place!
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, and I would recommend it
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, friendly staff, snorkeling and equipment right off my back veranda made this the best stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front hotel, not crowded at all. Great service, food and drinks. Room was cute and facing the pool/ocean.
Stayed 5 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Louise

Travelled with partner
We liked the Queen Suite we stayed in but to access the suite which was on the third floor there was not an elevator in that section of the resort and we had to use the stairs.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emmalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and right on the beach and a great snorkeling spot. We rented a scooter for the week and it was perfect for transportation into town (which is just a couple miles away) for excursions, shopping, food, etc. The restaurants right across the street are excellent. The rooms were clean and they give you bottled water everyday. They also provided beach towels. My husband and I stayed one week here and we won’t hesitate to be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to town but far enough away for peace a quiet. Beautiful spot on the ocean and to go in and swim. The included breakfast everyday was great. Outdoor bar right by the ocean was a nice touch. Hotel is older but maintained very well. Will definitely be staying there when I go back to Cozumel.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but clean, cute and very friendly staff. Good price as well. Would stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Courtney

Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area was clean and water was clear as in the pictures. You can swim and snorkel with lots of fish and coral in the water
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet. It was priced well. The pool seemed heated which was nice. There was good snorkleing right off the beach of this hotel so no need to take a snorkeling tour unless you just want to see something different. The staff was friendly and helpful. The tiki bar had drink specials every day from 5 to 7pm.(2 for1) each day.It was a different drink special daily. The breakfast was decent with several options, however lunch and dinner were over priced and did not meet expectations for the money. We did find local resturants that would deliver to the hotel which opened up our dining options. These options were very reasonable as the wife and I ate for around 25 dollars per meal. We ate at local taquerias. Fyi the food at this resort is not local culture it is more island/american cruisine. It would be nice if it was more local inspired. I have a couple of recommendations to improve the resort. Hotel needs a business center for quest to use. I needed to print some documents, and could not do it without emailing it to the hotel staff. This was not an option due to confidentiality. The hotel should also install a hot tub for guest as there isnt a public hot tub available. The furniture could also use updating as it is old and outdated. The mattress however it was newer and really comfortable. The last thing you should know is that this property is toward the end of the hotel strip. To get to the commercial section of Cozumel you will need to take a cab. $10 ea way
Stayed 5 nights in Jan 2025

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view.
Stayed 5 nights in Jan 2025

8/10 Good

Vidyasagar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed 4 days when we stay in Cozumel. This property is not close for all the activities, probably you need the car. Also the property is neat but it is old. If you are looking on just stay and spend much time outside it is fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Liked the view, turtles in the driveway, friendly staff
Stayed 7 nights in Dec 2024

8/10 Good

Salvador

Stayed 1 night in Jan 2025