2/10 Terrible
Simon
19 Mar 2025
Disliked: Staff & service
I had issues with the bracelet since the second day, and I had to go to the lobby multiple times to fix the issue and they told me that it was because I was near my phone, but that wasn't an issue.
One of my guest with My 2 year-old and 9 year-old couldn't open the door and they went to the main lobby and they said they were gonna send someone to open the door, they waited more than an hour outside of the room and no one went to open the door. Will report it to one of the supervisors and they didn't do nothing about it for the inconvenience.
Simon
Stayed 5 nights in Mar 2025