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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
6 outdoor pools, pool umbrellas, pool loungers
Reception
Premium bedding, down duvets, free minibar, in-room safe
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪17 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
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About the area

Puerto Morelos

With a stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort in Puerto Morelos, you'll be 6.6 mi (10.6 km) from El Tinto Golf Course and 10.7 mi (17.3 km) from Ventura Park Cancun. .This all-inclusive property is 12.9 mi (20.8 km) from Puerto Morelos Town Square.

What's nearby

  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Ventura Park Cancun - 20 min drive - 17.3 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1005 guestrooms featuring MP3 docking stations and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a complimentary water park, and a lazy river. This Beaux Arts property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Gourmet Marche, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Visit one of the 10 bars/lounges, 4 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 8 meeting rooms.
A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Gourmet Marche - Onsite buffet restaurant.
Zen - This restaurant specializes in Asian cuisine. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
Taj - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 775 out of 1639 reviews
Rating 8 - Good. 399 out of 1639 reviews
Rating 6 - Okay. 209 out of 1639 reviews
Rating 4 - Poor. 119 out of 1639 reviews
Rating 2 - Terrible. 137 out of 1639 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sukhjinder Singh

Travelled with family and small children
Service was good
Stayed 6 nights in Jan 2025

2/10 Terrible

Manvel

Travelled with family and small children
Disliked: Staff & service, amenities
We had the most terrible experience in this hotel. We have been to Cancun 3 times already. Always had great time with the other resorts and the food quality, services was always on point. But with this specific resort we had a really bad experience from day one of our arrival. We had booked ocean front 2 queen beds with balcony. They gave us a king bed for 2 adults and 2 kids. They told us they will try to give us what we original booked for once they have an open room and in the meanwhile they will provide us with a rollaway bed. We never got the rollaway bed. We ended up sleeping on one king bed for 2 days. Food quality is terrible and also the selection is very little. They make almost everything in the buffet and give it to the restaurants. You can tell buffet food is not fresh. Only thing fresh you get is omelette in my opinion. They have food trucks by the pool that have a menu and most of the things on menu isn’t available. We ordered a burger 2 time and both times they were out of lettuce. Drinks don’t have enough alcohol it’s like they drop a small drop of alcohol and mix with juice and call it’s margaritas. Sodas where flat at couple locations. Orange juice is mixed with water. Basically food quality is very bad. Ocean has to many waves not a lot people where in the ocean. I would never go back to this resort again. We had a terrible experience.
Stayed 4 nights in Jan 2025

8/10 Good

JAYASUDHA

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Pool activities,and food ,room services
Stayed 5 nights in Jan 2025

10/10 Excellent

Kartikkkumar

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 6 nights in Jan 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, we had an amazing time!
Stayed 6 nights in Jan 2025

10/10 Excellent

Caroline Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Farnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the Butler for the rooms, they took great care of us. They made our stay so easy.
Stayed 5 nights in Jan 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. Incredible staff always trying to help you with everythere was one big issue. They do not heat up any of their pools. The kid's pool is ice water. My daughter cannot enjoy the entire trip. The other 2 pools are slightly warm. This made the state extremely hard to enjoy. We went strictly for the pools and the pools were not heated.issue. They do not heat up
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our time here. Only downside was the drinks were not consistent (in taste) and the portion size in the restaurants were small.
Stayed 7 nights in Jan 2025

4/10 Poor

Joey

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Carole Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia check in was amazing Alejandro is a great representative! He is helpful respectful and considerate to our Family we we’re treated like Family members at the Royalton Splash Resort Expedia representatives Krystal and Alejandro kept in touch with us the whole time making sure we were looked after and that if we needed anything Amazing service and wonderful holiday Thank You ❤️⭐️⭐️⭐️⭐️⭐️ rating
Stayed 10 nights in Jan 2025

10/10 Excellent

Laura lynn

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at this resort, enjoyed lattes every morning at the coffee shop. Really enjoyed the Hunter steak house., there was lots of dining options. The staff was helpful and friendly. Nothing bad to say about this resort.
Stayed 10 nights in Jan 2025

4/10 Poor

Elvin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Keith

Stayed 5 nights in Jan 2025

8/10 Good

Inderjit singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good, food was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnathan from Expedia was our point of contact for our trip. He was very informative, kind and helpful. The resort has everything you and your family need to have a great vacation.
Stayed 5 nights in Jan 2025

6/10 Okay

Torpe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pushy sales tactics was extremely uncalled for from Adolfo. He was misleading and mad everything seem as though it was complimentary. I loved the resort but Adolfo did set us up on a horrible experience
Stayed 4 nights in Jan 2025

8/10 Good

Wonneatta Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Their employees work hard.
Stayed 7 nights in Jan 2025

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at Royalton Splash. Just some minor suggestions - ask guests to return their pool towels so that other guests know when chairs are vacant. Simple thing and everyone could benefit from knowing. Most disappointing meal was at the Mexican restaurant Afave… off as we were in Mexico, you’d think it’d be the best. Otherwise we enjoyed our time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Obaa Akyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

David Nicholas

Stayed 7 nights in Jan 2025

2/10 Terrible

Martha Lidia

Stayed 4 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Timothy Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only property in Mexico that I want to return to. The facilities and staff were awesome. The Dimond Club I found to expensive and not worth the price so I skipped it. We had no issues getting into the restaurants we wanted (keep in mind this was in January). The food was the only downside but this seems to be par for all all-inclusive. Hunters was our favorite and so was Rio. The pools were great with lots of options. We had a swim up room and loved the option of floating around with my book and not being disturbed. They have lots of bars, you never had to go far to re-fresh your drink. The staff, I found would bend over backwards to make sure you were happy. Best resort staff I have ever dealt with. My only real complaint is the cost for the fun zone. We would have liked to bowl and the kids would have spent more time in the trampoline park if the prices were a bit more reasonable. If you are looking for a fun experience with the kids, this is the place to be!
Stayed 7 nights in Jan 2025