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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Free Wi-Fi

Explore the area

View map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪29 min drive‬
  • Place, Puerto Morelos Town Square
    ‪33 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 102 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(35 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Beach/ocean view

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

7.0 out of 10
Good
(8 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Beach/ocean view

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 319 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite

8.2 out of 10
Very good
(125 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Queen Beds and 1 Single Sofa Bed

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About the area

Puerto Morelos

With a stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort in Puerto Morelos, you'll be 6.6 mi (10.6 km) from El Tinto Golf Course and 12.9 mi (20.8 km) from Puerto Morelos Town Square. .This all-inclusive property is 0.3 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6.1 mi (9.9 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Moon Palace Golf Club - 19 min drive - 11.2 km
  • El Tinto Golf Course - 23 min drive - 13.0 km
  • Puerto Morelos Beach - 29 min drive - 16.8 km
  • Puerto Morelos Town Square - 33 min drive - 20.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪the cave - ‬6 min walk
  • Agave Mexican Cuisine
  • Diamond Club Lounge
  • ‪Diamond Club Bar - ‬1 min walk
  • ‪Cusco - ‬18 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1005 guestrooms featuring MP3 docking stations and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Plasma televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a complimentary water park, and a lazy river. This Beaux Arts property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Gourmet Marche, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 8 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 8 meeting rooms. Limited parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Ma Maison - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-006211/2025

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1222 out of 2575 reviews
Rating 8 - Good. 594 out of 2575 reviews
Rating 6 - Okay. 344 out of 2575 reviews
Rating 4 - Poor. 194 out of 2575 reviews
Rating 2 - Terrible. 221 out of 2575 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ida Lorraine

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. Jonathan our butler was great. The food was delicious, drinks were delicious and fast! Pools weren’t too crowded and the resort was the perfect size
Stayed 7 nights in Oct 2025

8/10 Good

REBECA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, great food options, may restaurants that are absolutely delicious and not hard to make reservations at. We loved the lazy river although wish it had more tubes available. Slides are fun and well staffed, nice lifeguards. Nice property layout. Beach was the only downside- not great at all, didn’t go to the beach at all to stay, but the many pools made up for it, although they can get quite busy!
Stayed 4 nights in Oct 2025

6/10 Okay

Kimesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for my niece's wedding. The. Weddubg co-ordinators were allover the place not very organized which caused a bit of chaos.The peopery was very well kept and beautiful even the arouma was amazing. However, they lost me on the following 1) buffet food was not good. The french restaurant Ma Mason was 10/10 however, it was very difficult to nook reservations at the a la carts becsuse the diamond club holders were always priority. 2) my sister who spent the exta money and upgraded to diamond club her husband got locked in the room and no one could open it from the outside. Took a few hours for the staff to break into the room. Could have been worst if there was a fire. Overall beautiful property, very clean rooms but the food was horrible.
Stayed 5 nights in Oct 2025

8/10 Good

Kristin

Stayed 2 nights in Nov 2025

6/10 Okay

Cathy Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very disappointed to find out the laser tag and trampoline park were NOT included when we arrived. No prior notice and this was a main reason we chose the property since we brought our kids. Some of the bar staff was very rude, but the entertainment team was great and the shows were entertaining. Also disappointed that the only working hot tub was in the diamond member area, none of the other ones were even remotely warm.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jackie

Stayed 4 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Awesome loved all the perks
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this Royalton was amazing! The splash park and the lazy river was super fun. The restaurants here are very unique - different than other Royaltons that we’ve been to before. The buffet had premium items like crab legs and lobster tails. Nightly entertainments were also superb. I will definitely be coming back!
Stayed 3 nights in Oct 2025

8/10 Good

Valencia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. The food not so good.
Stayed 4 nights in Oct 2025

6/10 Okay

Shanta

Travelled with group
Liked: Amenities, property conditions & facilities
The room was ok. The rust on the ceiling fan and under the tub was hard to see. The outside jacuzzi was not clean. Other than that, it was ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very clean. Loved the rain shower. Only thing to complain about was the hour wait for our steak dinner.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anita

Travelled with family
Liked: Amenities, property conditions & facilities
People were courteous but be mindful of the bedsheets and towels. We found traces of blood and brown stains and had to ask for replacement. Food was good and the Halloween celebration are fun for kids. Amazing resort overall for price and all the entertainment and food options.
Stayed 5 nights in Oct 2025

10/10 Excellent

SABIN, BLOOMFIELD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, variety of food choices
Stayed 5 nights in Oct 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Oct 2025

8/10 Good

Liliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort overall. The beach on the other hand, HORRIBLE. The water in the ocean was extremely dirty, chocolate milk. I’ve never experienced this in Mexico. Even though the water was not swimmable, they still wanted to charge $170 PER DAY for the use of beach cabanas.
Stayed 6 nights in Oct 2025

2/10 Terrible

Sapna

Disliked: Cleanliness, amenities, property conditions & facilities
We paid for diamond club service and we didn’t get any benefits for the diamond club service . We have to called everyday for room service and stay was horrible very bad experience we have
Stayed 5 nights in Oct 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff at this resort were AMAZING! Super friendly and kind...room service was quick, even at the late hours that we sometimes requeted it. The pools, food, entertainment and drinks were absolutely wonderful and everything I could have wanted for this trip! The only thing that upset me was the smell in our room. It was a heavy musty smell and it lingered in my clothes, for sure.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean pool was great and nice and clean bartenders were amazing We had Mardo as our waiter for the week he was amazing !
Stayed 5 nights in Oct 2025

2/10 Terrible

Andrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Scammed
Stayed 7 nights in Oct 2025

10/10 Excellent

Aaron, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this resort, and honestly, zero complaints. The entire resort was very well spaced out, and the staff were all amazing. There was always something to do throughout the entire day - activities for both adults and the kids. Staff were all super friendly, and always eager to please. The room was very comfortable and clean. I would definitely go back again one day.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is on the 5th floor , it’s very clean, quiet and safe
Stayed 5 nights in Oct 2025

2/10 Terrible

Ferris

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025