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Hotel Alvorada Palace

2.5 star property

Photo gallery for Hotel Alvorada Palace

Reception
Books
Gym
Minibar, in-room safe, laptop workspace, free WiFi
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Bar
  • Laundry room

Explore the area

View map
Rua Minas Gerais, 569 - Centro, Poços de Caldas, 37701-004
  • Place, Pedro Sanches Square
    ‪3 min walk‬
  • Place, Poços de Caldas Cable Car
    ‪5 min walk‬
  • Place, Thermas Antonio Carlos
    ‪6 min walk‬

Room options

View all photos for Economy Double Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Triple Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Economy Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Deluxe Single Room

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

Minibar, in-room safe, laptop workspace, free WiFi

Superior Single Room

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, laptop workspace, free WiFi

Family Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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  • Pool
  • Breakfast included
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4.5 out of 5, Wonderful, 981 reviews
The price is NZ$86
includes taxes & fees
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About the area

Poços de Caldas

With a stay at Hotel Alvorada Palace in Poços de Caldas (Região Urbana Homogênea IX), you'll be within a 5-minute walk of Jose A Junqueira Park and Pedro Sanches Square. .This hotel is 0.5 mi (0.7 km) from Palace Casino and 0.5 mi (0.8 km) from Poços de Caldas Cable Car.

What's nearby

  • Pedro Sanches Square - 3 min walk - 0.3 km
  • Jose A Junqueira Park - 3 min walk - 0.3 km
  • Palace Casino - 5 min walk - 0.4 km
  • Poços de Caldas Cable Car - 5 min walk - 0.5 km
  • Thermas Antonio Carlos - 6 min walk - 0.6 km

Restaurants

  • ‪Kidelícia pizzas e lanches - ‬3 min walk
  • ‪Becco Gastronomia - ‬3 min walk
  • ‪churros bom d+ - ‬4 min walk
  • ‪Bar do Junior - ‬3 min walk
  • ‪California Lanches - ‬4 min walk

About this property

Hotel Alvorada Palace

Hotel Alvorada Palace offers 40 accommodations with minibars and safes. This Poços de Caldas hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 40 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a communal living room and a reception hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and motorcycle parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for BRL 40 per day; reservations required; discounts available
  • Street parking available
  • Return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Books
  • Games
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (75 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: BRL 40 per day (492 ft away)
  • Pet fee: BRL 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos De Caldas
Alvorada Palace Pocos Caldas
Hotel Alvorada Palace Hotel
Hotel Alvorada Palace Poços de Caldas
Hotel Alvorada Palace Hotel Poços de Caldas

Hotel Alvorada Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Simone A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acomodação gostei muito super recomendo o hotel ,os funcionários muito educado.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção no centro de Poços

Hotel com o charme dos anos 50. Muito bem mantido, próximo ao centro, praça e mercado Municipal. Estadia foi ótima, pena que ficamos pouco tempo na cidade
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã,apartamento muito limpo,ventilado e ótima ducha.Os atendentes são simpáticos e muito solícitos e a localização perfeita,central.Pretendo voltar para uma hospedagem mais longa.
Stayed 1 night in Oct 2025

10/10 Excellent

José Ricardo Cerri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Inês Filomena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel antigo, boa localização e café da manhã razoável.
Stayed 1 night in Aug 2025

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fabricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel muito bacana e ótimo atendimento. Os donos e funcionários são super atenciosos. Recomendo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível,voltaremos com toda certeza

Incrível,muito satisfeita,ótimo apartamento,atendimento impecável e café da manhã completo.Voltaremos!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem perfeita,recomendo muito

Excelente hospedagem,equipe de atendimento fantástica e disponível.Apartamento e dependências muito limpas e amplas.O quarto bem grande,cama confortável e aconchegante,ducha chuveiro maravilhosa,bem quente,ajudou muito com o frio,internet Wi-Fi rápida.Café da manhã com bastante variedade,sucos e frutas tudo muito fresco.A localização é perfeita,bem no centro,próximo à tudo.
Stayed 1 night in Aug 2025

4/10 Poor

PAULO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

desconforto

hotel instalações muito velha banheiro com vazamentos na hidro da descarga, cama que dizem ser de casal é cama de viúvo e muito barulhenta totalmente desconfortável, um detalhe que acabei passando despercebido na hora da reserva não tem estacionamento é muito difícil estacionar perto do hotel
Stayed 1 night in Aug 2025

4/10 Poor

ADRIANA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel é bem localizado e limpo. Os funcionários são agradáveis e dispostos a ajudar. Café da manhã é bom. O quarto é grande mas é ruim. Tudo muito antigo, com pontos de mofo e ferrugem, chuveiro funcionou de forma precária e pingou a noite toda, porta do banheiro não fechava.
Stayed 1 night in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antigo, estiloso. O check-in é a partir das 10h, horário excelente. Há hoteis em Poços que só recebem a partir das 16h. Gostei da estadia e vou voltar.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

P

O hotel é bem rústico, os móveis antigos e sem cuidados. Não tem ar condicionado nos quartos. A estrutura deixa muito a desejar. O restaurante não tem iluminação e só abre para o café da manhã, que é péssimo tbm. O horário de check in e check out é muito inconveniente, às dez horas. A administração é muito intransigente. Além disso, o pagamento é feito na hora da entrada. Não recomendaria pra ninguem.
Stayed 2 nights in May 2025

10/10 Excellent

Luan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

GILMAR PEREZ LAHOZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia

Hotel com boa localização, limpo, funcionários prestativos. café da manhã bom.
Stayed 2 nights in Apr 2025

10/10 Excellent

marcio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples mas vale cada centavo!

Me surpreendeu positivamente! Muito limpo, atendimento muito bom, prédio antigo porém bem cuidado, café da manhã padrão com várias opções, água com ótimo aquecimento central na pia , na ducha e no bidê, quarto e banheiro bem espaçosos, elevador funcionando perfeitamente porém para bruscamente nos andares mas não é problema, localização muito boa, próximo ao mercadão e outras opções de comércio local. Este hotel não tem estacionamento mesmo constando "disponível" na descrição, porém, consta a informação de que tem convênio com desconto em estacionamentos próximos. De modo geral me surpreendeu positivamente! Recomendado!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiência nota 10

otimo hotel bem limpo, funcionários simpáticos e localizado bem no centro mesmo o que ajuda muito. nem precisei usar carro!! nota 10
Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento do pessoal , pessoal cordial e gentil
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia,ótimo quarto,muito amplo,limpeza 100% e a dedicação e presteza do staff é o diferencial.
Stayed 1 night in Aug 2024

4/10 Poor

Lavinia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negócio

Muito boa
Stayed 1 night in Jul 2024

10/10 Excellent

Claudecir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo Hotel,excelente custo benefício ,recomendo!

Ótimo hotel,fiquei muito satisfeito,desde os atendentes muito educados e solicitos,quarto muito espaçoso e limpo,chuveiro ótimo,café da manhã excelente.Fica localizado no centro,não precisei usar o carro.Pretendo voltar e ficar mais dias
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Estadia extraordinária, fui muito bem recebida pelos funcionários e tive uma ótima experiência. Café da manhã e localização excelentes. Quarto recém reformado. Recomendo!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2024