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Amazing staff ! We received a welcome gift of champagne and a gorgeous fruit bowl on arrival as it was our anniversary! Food good , cleanliness good and drinks good ! Would not hesitate to return!

Great stay! Very good hotel and vakue for money! Amazing customer service, especially offered by Sylvia at reception and FB Manager!

the hotel was amazing and I didn’t expect it to be this good. It was an amazing experience, I really liked it and the buffet food was so delicious and the restaurant team the way they worked was very good and the manager or supervisor the woman, a very hard worker I’ve never seen her like that the one that wore black and white stripes and black leggings I’ve never seen a woman work and manage like this before. I liked everything in the hotel and it was very close to golden sands beach just 8-10 minutes walk no more than that. I generally loved the staff all of them they are very nice and the reception and especially one guy his name is valentin he made me love the hotel even more he is next to the reception he is very helpful and when u asks. Question he tries to answer you fully and allow u to understand it shows that he is proud to answer you not like the others there is no one like him im an arab and Muslim and have to be very honest of what I saw and many thinks when I ask straight away he’s there answer and help. He made me more comfortable in this hotel and made me love it. I will definitely come back in the future.

This is the second time we stay at Lighthouse. My husband and I needed a bit of couple time and booked for 5 days. The hotel offers the perfect conditions for couples. Big spacious room with very comfortable bed. Good bathroom. Balcony with a view to the sea and to the golf - the perfect combination of blue and green. The breakfast is included and is outstanding. There are four restaurants on the territory of the estate which can satisfy each taste. The bartenders managed to prepare our favorite latte the way we like it which gives the hotel an extra point. This year the entire service team is from Bali - kind, humble and smiling people always ready to help. If you are a massage fan, you should absolutely try the Bali massage. The spa area is super nice with several types of saunas, steam bath and jacuzzis. The swimming pools are pretty big. The infinity pool outdoors is fantastic for swimming. We were lucky to have less visitors and had moments of swimming alone like in a private pool. The beach is 10 minutes away with shuttle bus and the water is really clean. There is parking in front of the hotel and we easily found a spot every time we came back after sightseeing or a restaurant. The area around the hotel is interesting to visit and there are good restaurants 10-20 min away by car. There are couple of gourmet restaurants with amazing views of the sea and the cliffs. We had wonderful time at Lighthouse Golf & Spa and we will be back next year.

Nice rooms but pools were missing tiles. I had higher expectations of the restaurant for a five star hotel. Some of the local staff members were rude - especially this middle aged male server who almost yelled at me for wanting a drink. He messed up the drink anyway - ordered a Cabernet and he brought me white wine. The bellboy was very kind and helpful but the lady at the reception who checked us in was merely mean. Long wait times for everything. Tiny indoor pool.

I’ve been staying at the hotel few times already. Last year I noticed the hotel grounds were not very well maintained but this year the hotel was visibly getting old, poorly kept and outdated. The grounds were dirty, the swimming pools were not clean, the gym is unsafe for children and people just let them play inside unsupervised. The hotel hallways were dirty and smell bad and you could smell cigarettes everywhere. The staff is not helpful and try to do very little of their job, at the business check in time they had one staff member and the counter and long waiting line. The 2 elevators were rarely working and so small to fit more than 4 people. Huge disappointment overall