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Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Breakfast and dinner served
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

View map
3315 Ponce By Pass, Ponce, 00728
  • Place, Parque de Bombas
    ‪7 min drive‬
  • Place, La Guancha
    ‪8 min drive‬
  • Place, El Museo Castillo Serralles
    ‪8 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(47 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

Suite, 1 King Bed with Sofa bed, Pool View

Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$355
includes taxes & fees
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About the area

Ponce

When you stay at Holiday Inn Ponce & Tropical Casino by IHG in Ponce, you'll be near the airport, within a 5-minute drive of Carribbean Cinemas Ponce Towne and Vicens Coliseum. .This casino hotel is 2.4 mi (3.9 km) from Playa Cayo Cardona and 3.3 mi (5.3 km) from Montaner Stadium.

What's nearby

  • Vicens Coliseum - 5 min drive - 5.8 km
  • Parque de Bombas - 7 min drive - 8.7 km
  • Plaza of Delights - 7 min drive - 8.7 km
  • La Guancha - 8 min drive - 10.3 km
  • El Museo Castillo Serralles - 8 min drive - 8.7 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 93 min drive

Restaurants

  • ‪Chick-Fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪El Pescador Bar & Grill - ‬8 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Domino's Pizza - ‬5 min drive

About this property

Holiday Inn Ponce & Tropical Casino by IHG

Hotel in Ponce with a casino and a fitness center
Holiday Inn Ponce & Tropical Casino by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Tanama Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ponce? This hotel has 1240 square feet (112 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square foot of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Reviews

Holiday Inn Ponce & Tropical Casino by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 634 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

Reviews

10/10 Excellent

Katira Vargas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to everywhere
Stayed 2 nights in Jul 2025

10/10 Excellent

samaris

Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Disliked: Property conditions & facilities
No trabaja bien el pago por affirn
Stayed 2 nights in Jul 2025

10/10 Excellent

Glorimar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien familiar y cerca de todo...espectacular!
Stayed 2 nights in Jul 2025

8/10 Good

Danais

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

El personal es amigable

Lo más hermoso del lugar son las vistas. El hotel está cerca de todo y tiene una buena piscina. Lo que deben mejorar son las almohadas, huelen mal y el servicio de limpieza es pobre. No recogen la basura si tu estadía es de tres días y dos noches. El desayuno es bueno. Hay restaurante en el lugar, pero no use las facilidades. El servicio al cliente es bueno, todos son muy amables y serviciales. La relación calidad precio no es buena, para el cobro que hacen por noche uno esperaría un poquito más. Regresaría por una oferta o descuento, no por el precio regular.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice time
Stayed 2 nights in Jul 2025

2/10 Terrible

Barbara

Travelled with family and small children, Business traveller
Disliked: Staff & service
No recomiendo que gasten su dinero en este hotel. Los empleados son muy rudos incluyendo el gerente general. Tuve una situación con mi hijo en la cual se le violentaron sus derechos como niño. En general en las facilidades no hay mucho que hacer. Donde único me trataron bien fue en el restaurante. Busquen otras opciones en Ponce que seguramente van a tener una mejor experiencia.
Stayed 1 night in Jul 2025

10/10 Excellent

Vionnette

Stayed 2 nights in Jul 2025

6/10 Okay

Edelmira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that they were late in check ins but the check out was not flexible. We asked for late check out because we received the room more than one your later but they didn’t allow. Moreover you can not enjoy facilites after check out which is something I’ve never seen around the world. Hotels usually allow you to stay last day and consume/spend more, way, enjoy facilites, before you leave.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet, Caguas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love every stay here check in super quick, loved the pool plus the bar service there, loved dinner, my room super clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff, they are vero professional
Stayed 1 night in Jul 2025

8/10 Good

Ramona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was great and the view breathtaking. Very clean.
Stayed 6 nights in Jul 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excelente

Preciosa vista y bien tranquilo
Stayed 2 nights in Jul 2025

10/10 Excellent

Brayant

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

David L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful view
Stayed 2 nights in Jun 2025

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cleanliness, quietness, the spacious room and the oceanview was beautifully.
Stayed 7 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like : staff, clean, good space, easy parking, nice view, kind staff, swimming pool I don’t like : see so many dogs in need in close areas including the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Belmar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Demetrio Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisandra Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mon

Liked: Cleanliness, amenities
Great service
Stayed 2 nights in Jul 2025

8/10 Good

Tony

Stayed 7 nights in Jul 2025

4/10 Poor

ISMAEL

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food order was not correct. Room service was excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Wilson

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Everything
Stayed 3 nights in Jul 2025