Our room was bare. It had two queen beds, small old dresser, small refrigerator.
No table or shelves to place personal items. No shelves or towel racks in the bathroom. Musty, damp smell.
The room faced the plaza. Although the view was nice, it was too loud at njght (doors/windows) had no sound insulation. The plaza lights are kept on all night and the bright lights made it hard to sleep. One morning, around 7am I heard loud banging/hammering sounds. Seemed like someone was doing some repair work at the hotel at 7am! The following morning, someone was clearing the plaza of leaves with a loud leaf blower. That went on for 2 hours!
I reserved the room for 6 nights. I stayed for only 3. Had to find another hotel for the rest of our vacation. Unfortunately, this hotel has a policy of no refunds. Basically, I ended up paying for two different hotel rooms!
The staff was courteous, but our rooms were never serviced. The trash wasn't taken out, we ran out of toilet paper and no one came to replace it.
I really wanted to like this place, but it was pretty bad.