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Ponce Plaza Hotel & Casino

3.5 star property

Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Standard Room, 1 King Bed
City view from property

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
Reina Street, Ponce, 00731
  • Parque de Bombas
    ‪3 min walk‬
  • El Museo Castillo Serralles
    ‪14 min walk‬
  • La Guancha
    ‪5 min drive‬
  • Ponce (PSE-Mercedita)
    ‪8 min drive‬

Room options

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Ponce & Tropical Casino by IHG

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  • Free WiFi
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4.4 out of 5, Excellent, (1013)
The price is NZ$285
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includes taxes & fees
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Holiday Inn Ponce & Tropical Casino by IHG

About the area

Ponce

With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. .This casino hotel is 0.2 mi (0.3 km) from Parque de Bombas and 0.4 mi (0.7 km) from Teatro la Perla.

What's nearby

  • Plaza of Delights - 1 min walk - 0.0 km
  • Parque de Bombas - 3 min walk - 0.3 km
  • Teatro la Perla - 5 min walk - 0.5 km
  • El Museo Castillo Serralles - 14 min walk - 1.2 km
  • La Guancha - 5 min drive - 6.7 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 85 min drive

Restaurants

  • ‪Utopia - ‬1 min walk
  • ‪Sizzler - ‬1 min walk
  • ‪Melao Coffee Shop - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Subway - ‬1 min walk

About this property

Ponce Plaza Hotel & Casino

Historic hotel with a casino and a fitness center
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Melao, for lunch or brunch, or grab snacks at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 11 2025 to July 31 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a time!!
Stayed 4 nights in Apr 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good. Please provide shades in tables near tha pool.
Stayed 2 nights in May 2025

8/10 Good

Hector

Stayed 1 night in May 2025

10/10 Excellent

JOHANA, VEGA BAJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing, however the sorrounding areas of the town, like the plaza and overall streets, were dirty, many homeless people, stray dogs and cats everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris, Royal Palm Beach

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

susannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and accommodating. Both Lola and melao were great
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the room was spacious, modern, and comfortable. The restaurant on the property was very nice as well. While the hotel is on a busy and picturesque square, there is not much going on outside of the square.

10/10 Excellent

Edwin J Mrosek

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, New London

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in Apr 2025

8/10 Good

Chiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ambiente.
Stayed 2 nights in Apr 2025

8/10 Good

Reynaldo

Stayed 3 nights in Apr 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Mylen

Stayed 1 night in Apr 2025

4/10 Poor

Yasmin

Travelled with family
Liked: Cleanliness, staff & service
The shower was dirty, the side table was dirty, the tv didnt work on both room. View were amazing and staff tried to help fix tv but no luck. I am requesting a refund.
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Stayed 1 night in Apr 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square! Loved the location. Loved the delicious, top notch (included) breakfast. On site parking was a bit confusing at first but front desk staff patiently helped me get oriented.
Stayed 2 nights in Apr 2025

8/10 Good

Francisco A Crespo

Stayed 1 night in Apr 2025

10/10 Excellent

Marlene

Stayed 1 night in Mar 2025

10/10 Excellent

Bàrbara

Stayed 1 night in Mar 2025

2/10 Terrible

Marie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep a lot of noise
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property super clean, rooms impeccable. Staff friendly and helpful. Excellent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo para familias, parejas o vistas de negocios.
Stayed 3 nights in Mar 2025