Solace by the Sea

3.0 star property

Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Family Triple Room | Living area
Breakfast, lunch, dinner served; local and international cuisine
Standard Single Room, 1 Queen Bed
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Cardona Island Light
  • La Guancha
    ‪9 min drive‬
  • El Museo Castillo Serralles
    ‪9 min drive‬
  • Ponce (PSE-Mercedita)
    ‪16 min drive‬

Room options

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Single Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

Superior Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Ponce

When you stay at Solace by the Sea in Ponce, you'll be by the ocean, within a 5-minute drive of Playa Cayo Cardona and Carribbean Cinemas Ponce Towne. .This family-friendly hotel is 3.6 mi (5.9 km) from Vicens Coliseum and 3.7 mi (5.9 km) from Montaner Stadium.

What's nearby

  • Plaza of Delights - 8 min drive - 9.9 km
  • Parque de Bombas - 8 min drive - 9.9 km
  • La Guancha - 9 min drive - 11.5 km
  • El Museo Castillo Serralles - 9 min drive - 9.8 km
  • El Vigia Hill - 10 min drive - 10.1 km

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Rancho Playero - ‬6 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive

About this property

Solace by the Sea

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned guestrooms. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Palmares serving the guests of Solace by the Sea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 235 out of 968 reviews
Rating 8 - Good. 197 out of 968 reviews
Rating 6 - Okay. 194 out of 968 reviews
Rating 4 - Poor. 133 out of 968 reviews
Rating 2 - Terrible. 209 out of 968 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!!
Stayed 1 night in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Business traveller
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen P, Trujillo Alto

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

humberto

Liked: Cleanliness
Don’t have high expectations here it’s just a place to crash, area is very dark at night but never felt insecured, staff is obviously not trained for costumer service but they do their job room is clean but very outdated, the shower was rusty
Stayed 1 night in Mar 2025

10/10 Excellent

Maria T

Liked: Amenities
I love the place really quiet,great staff,great location and really clean
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta limpieza al hotel. La piscina de color verde, la habitación le hacia falta limpieza.
Stayed 2 nights in Mar 2025

6/10 Okay

Carmen

Travelled with partner
Easy check in, checkout
Stayed 1 night in Mar 2025

6/10 Okay

Luis J

Liked: Cleanliness, staff & service
Worst bed all time, no hot water….
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Travelled with partner
Disliked: Property conditions & facilities
Positive—lady at desk helpful and friendly. Needs improvement—no Wi-Fi. Tv very limited. Not enough towels, cups, supplies. No ice. Bathroom door didn’t shut all the way It was a bed and nothing more
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for ice and didn’t have a fridge in the room nor a safe box it was a mistake staying there never again and won’t recommend it to no one
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

Solace after storm

Simple and quiet. Staff was helpful in finding local places to eat. Relaxed by the pool with wild parrots and magpies singing nearby. An lone outpost surrounded by a hurricane destroyed waterpark. Locals play pickleball and volleyball there, so it has its own noncommercial community life. Truly restful and quiet.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephanie, San Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have hot water in the hotel for showering so we had to shower with cold water and they did not lowed the rate for the inconvenience, I asked for a manager and never talked to them the employee only offered a compliment breakfast or two drinks, lots of insects inside the room, the room smelled like humidity and everything was old, also, the sink was plugged, we couldn’t even brush our teeth in peace.
Stayed 1 night in Dec 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I arrived i was not comfortable the area was under construction
Stayed 9 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

8/10 Good

luz, new britain

Travelled with family
My stay was ok , because it was just sleep and shower. It was for family matters.
Stayed 3 nights in Jan 2025

6/10 Okay

Yadra

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
There was a larger than usual presence of stray dogs. The facility looked a bit rundown, like it promoted itself online with pictures from 10 years ago.
Stayed 1 night in Jan 2025

2/10 Terrible

Keila

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely dirty a lot of street dogs ,mosquitos and the room smells bad like humidity.Bad quality of bedding,not enough towels.And In top of that I get sick in there .False advertisement with the pictures .

10/10 Excellent

samaris

Stayed 1 night in Jan 2025

10/10 Excellent

Glangelíz

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me encantó es q son pet lovers, aunq cabe destacar q dan un muy buen servicio, es un lugar acogedor y relajante.!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid at all costs

Do not stay here under any circumstances. No wi fi. No hot water. Beds are rock hard. Air con unit is so loud it made me jump every time it turned on. Stains all over bathroom. This place has clearly not had a cent invested in it in decades. Sleeping under a bridge is preferable to this place.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of dogs outside in parking lot and also on the porch where the rooms are located and where the pool is located as well
Stayed 2 nights in Dec 2024

4/10 Poor

Rolando

Travelled with family
Liked: Staff & service
Disliked: Amenities
Very basic room. No wifi, only local channels on tv.
Stayed 1 night in Dec 2024