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Hotel Los Portales

3.5 star property

Photo gallery for Hotel Los Portales

Rooftop terrace
Executive Suite, 2 Bedrooms, Kitchenette | Television
Front of property – evening/night
Lunch and dinner served, French cuisine
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Museo Chorotega-Nicarao
    ‪6 min walk‬
  • Iglesia El Calvario
    ‪15 min walk‬
  • San Antonio Church
    ‪3 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chinandega

With a stay at Hotel Los Portales in Chinandega, you'll be within a 5-minute drive of Museo Chorotega-Nicarao and Iglesia El Calvario. .This hotel is 1.2 mi (2 km) from San Antonio Church and 1.3 mi (2.1 km) from Mausoleum of Rubén Darío's Mother.

What's nearby

  • Museo Chorotega-Nicarao - 6 min walk - 0.6 km
  • Iglesia El Calvario - 15 min walk - 1.3 km
  • Guadalupe Church - 2 min drive - 2.1 km
  • San Antonio Church - 3 min drive - 1.8 km
  • Santa Ana Parish - 3 min drive - 2.1 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 164 min drive

Restaurants

  • ‪Restaurante Hong Kong - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Plaza Farallones - ‬3 min walk
  • ‪Zona Pharaohs Chinandega - ‬11 min walk
  • ‪Super 7 - ‬14 min walk

About this property

Hotel Los Portales

Hotel in Chinandega with free breakfast and a 24-hour business center
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at La Terraza, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM.
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Outdoor pool
  • Pilates classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Reviews

Hotel Los Portales Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 183 reviews
Rating 8 - Good. 39 out of 183 reviews
Rating 6 - Okay. 9 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

Reviews

10/10 Excellent

Carlos, Hialeah

Stayed 3 nights in Jun 2025

10/10 Excellent

Bayron

Liked: Cleanliness, staff & service, property conditions & facilities
Vhfhj
Stayed 3 nights in May 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the main entrance from the street
Excellent breakfast
Stayed 3 nights in May 2025

10/10 Excellent

fernando, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Lo Mejor de lo Mejor
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place, close to shopping center and bars.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó… El mejor hotel de chinandegan!!!! Lo único que deberían tener mas ambiente en el restaurante!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
Stayed 1 night in Mar 2025

10/10 Excellent

MARIO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in Feb 2025

6/10 Okay

Carlos, Hialeah

Stayed 3 nights in Feb 2025

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Francisco was very attentive to all needs and he deserves a special recognition for his hard work.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy lije the way of the look of the beautiful hotel. Super clean and very friendly and helpful staff. Best hotel in Chinandega it nay be one of the best in Nicaragua.
Stayed 1 night in Feb 2025

10/10 Excellent

BLANDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Margarita

Travelled with family
Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

10/10 Excellent

KE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, only no coffee machine in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Star Review of The Portales Hotel in Chinandega!

I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anibal, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff And great service Lovely staff will definitely come back.
Stayed 4 nights in Aug 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lizjorge

Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

8/10 Good

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gente muy amable
Stayed 1 night in Jun 2024