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Neat Hotel Avenida

3.0 star property

Photo gallery for Neat Hotel Avenida

Daily buffet breakfast for a fee
Front of property – evening/night
Lounge
In-room safe, individually decorated, desk, laptop workspace
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Place, Ponta Delgada Marina
    ‪2 min walk‬
  • Place, Ponta Delgada City Gates
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room, 1 Bedroom

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Triple Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Club Triple Room, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double Room Single Use, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Single Room, 1 Bedroom

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Ponta Delgada

With a stay at Neat Hotel Avenida, you'll be centrally located in Ponta Delgada, just a 4-minute walk from Ponta Delgada City Gates and 10 minutes by foot from Ponta Delgada Harbour. .This hotel is 0.1 mi (0.1 km) from Ponta Delgada Marina and 0.2 mi (0.3 km) from Mercado da Graça.

What's nearby

  • Ponta Delgada Marina - 2 min walk - 0.2 km
  • Ponta Delgada City Gates - 5 min walk - 0.5 km
  • University of the Azores - 5 min walk - 0.5 km
  • Ponta Delgada Harbour - 9 min walk - 0.8 km
  • Santuário do Senhor Santo Cristo dos Milagres - 10 min walk - 0.9 km

Getting around

  • Joao Paulo II Airport (PDL) - 11 min drive

Restaurants

  • ‪Café Royal - ‬3 min walk
  • ‪Baía dos Anjos - ‬4 min walk
  • ‪Mercado do Peixe - ‬3 min walk
  • ‪Clube União Micaelense - ‬1 min walk
  • ‪Pink - ‬1 min walk

About this property

Neat Hotel Avenida

Neat Hotel Avenida offers 120 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, a television in a common area, and a living plant wall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 504 reviews
Rating 8 - Good. 174 out of 504 reviews
Rating 6 - Okay. 56 out of 504 reviews
Rating 4 - Poor. 16 out of 504 reviews
Rating 2 - Terrible. 12 out of 504 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anabela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Neat Hotel is well situated and walking distance to the "Portas da Cidade" and great restaurants nearby. We arrived before check-in; process was quick and easy. Was told our room may be ready before check-in and offered to hold our luggage while we explored. When we got back the room was ready (earlier than expected). Room was clean and expected of a hotel room. Breakfasts were good and plenty of food. Staff was very nice and courteous. Always acknowledged our presence and answered any questions we had. Check-out was just as seamless and quick and again an offer to hold luggage. This is my second visit to the island and two different hotels. Each comparable and absolutely no complaints about either. I would definitely recommend Neat to anyone needing hotel accommodations in Sao Miguel.
Stayed 4 nights in Feb 2026

10/10 Excellent

eduino

It was okay
Stayed 1 night in Feb 2026

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff. Very accommodating to our early arrival. Breakfast buffet was excellent. Great cappuccino maker. Friendly service. Would stay here again in the future. 5 star for service.
View from breakfast area
Breakfast
Stayed 2 nights in Feb 2026

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room; great staff, very accommodating
Stayed 1 night in Jan 2026

6/10 Okay

Masood

Liked: Staff & service
It was an ok experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 11 nights in Nov 2025

6/10 Okay

Beth, Tiverton

Stayed 1 night in Dec 2025

8/10 Good

N

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, central location, staff was very pleasant and helpful but unfortunately and I guess because of its location and being the weekend, people were very loud on the streets until 3 am. I’m a light sleeper, it bothered me but I had to travel overseas the next morning. Was hoping to get a good nights sleep. Hotel is great value!
Stayed 1 night in Dec 2025

10/10 Excellent

Glenda-Lee

Liked: Cleanliness, amenities
Excellent and professional staff! Clean room with fridge.
Stayed 7 nights in Nov 2025

10/10 Excellent

Claudio

Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Hotel staff super friendly & helpful, there isn’t parking however the hotel staff can show u two free parking sites less than a 10 min walk from hotel.
Stayed 6 nights in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt have breakfast at the hotel, but the staff was helpful and pleasant. The location is convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Oct 2025

6/10 Okay

Tamara, Ottawa

Travelled with family
Liked: Cleanliness, staff & service
Rooms are reasonably clean, but the bed and pillows are very, very uncomfortable! There’s no AC in the common areas, and because of the high humidity there is noticeable smell of mold coming from the carpeted hallways. If they get rid of that ugly, green carpet the whole hotel will look (and smell) differently. The breakfast is really basic — for the price they charge, there should be more options. The location is good, though — close to the marina, stores, and restaurants, with a taxi station right in front of the building. There’s also a very good ironing room (1st floor) with a quality iron and ironing board. Yes, it’s a bit annoying to go from the 5th floor all the way down to the 1st to iron one blouse, but that’s manageable for a few days. Overall, you can expect a basic hotel — nothing extraordinary.
Stayed 3 nights in Oct 2025

6/10 Okay

DEBRA

Liked: Cleanliness
Room clean. No restaurant and bare bones. Lobby area very warm and desk could be friendlier. If you are looking for a place to stop and have a drink and a bar in a cool lobby this is not recommended No coffee in room or ice
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say how impressed I was with the entire front desk staff. Anna however was the stand out. She was an amazing young lady in helping me book my day tours and yes helping me find another hotel as I messed up and didn't book my last night and their hotel was booked up. She just went the extra mile. Neat hotels this young lady needs to be in management!!!
Stayed 5 nights in Sep 2025

8/10 Good

Greg and Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. My only suggestion for improvement would be the breakfast buffet. Was not tasty and in my opinion not worth the $12 euro.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

kenna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy room /street noise Hard bed
Stayed 2 nights in Sep 2025

8/10 Good

Mariela

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was clean and comfortable. Hotel is in a perfect location
Stayed 4 nights in Sep 2025

8/10 Good

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything
Stayed 8 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rita and staff were very kind and helpful to us in checking in, restaurant suggestions, and transportation. Loved the unique split level rooms. Muito abrigado!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable stay in a Great location!
Stayed 1 night in Sep 2025