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Four Points By Sheraton Pontianak

4.0 star property

Photo gallery for Four Points By Sheraton Pontianak

2 bars/lounges, swim-up bar, poolside bar
View from property
Reception
Premier Room, 1 King Bed, City View, Corner
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391
  • Place, Diguli Park
    ‪3 min drive‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View, Corner

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Mercure Pontianak City Center
Pontianak
  • Pool
  • Spa pool
  • Kids’ pool
  • Parking included
3.9 out of 5, Good, 112 reviews
The price is NZ$69
includes taxes & fees
28 May - 29 May
Mercure Pontianak City Center

About the area

Pontianak

When you stay at Four Points By Sheraton Pontianak in Pontianak, you'll be in the business district, within a 5-minute drive of Diguli Park and Ayani Mega Mall. .This hotel is 2.9 mi (4.6 km) from Museum Provinsi Kalimantan Barat and 4.5 mi (7.2 km) from Gajah Mada Shopping Complex.

What's nearby

  • Diguli Park - 3 min drive - 3.6 km
  • Ayani Mega Mall - 4 min drive - 4.3 km
  • Museum Provinsi Kalimantan Barat - 4 min drive - 4.7 km
  • Gajah Mada Shopping Complex - 7 min drive - 6.8 km
  • Kapuas Riverfront Park - 7 min drive - 8.6 km

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Imperial Kitchen & Dimsum - ‬12 min walk
  • ‪A&W Gaia City Mall - ‬11 min walk
  • ‪Lumina - ‬3 min walk
  • ‪Starbucks Gaia Mall - ‬13 min walk
  • ‪Aming Coffee - ‬12 min walk

About this property

Four Points By Sheraton Pontianak

Four Points By Sheraton Pontianak offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Four Points By Sheraton Pontianak has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (107 centimetre high)
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 330000.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Pontianak Hotel

Four Points By Sheraton Pontianak Pontianak

Four Points By Sheraton Pontianak Hotel Pontianak

Four Points By Sheraton Pontianak Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton
Nice view
Stayed 4 nights in Jan 2026

10/10 Excellent

Nurul

Stayed 1 night in Dec 2025

10/10 Excellent

Willem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mooie schone kamers fijn en behulpzaam personeel zeker iets om terug te gaan
Stayed 10 nights in Mar 2026

10/10 Excellent

Willem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel goede service alleen ontbijt kan op sommige punten wat beter
Stayed 2 nights in Mar 2026

8/10 Good

Willem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025