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The Norfolk Royale Hotel

4.0 star property

Photo gallery for The Norfolk Royale Hotel

Fitness facility
Property entrance
Garden
Daily English breakfast (GBP 15 per person)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Richmond Hill, Bournemouth, England, BH2 6EN
  • Place, Bournemouth International Centre
    ‪6 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Executive Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Norfolk Royale Hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre. .This hotel is 1.2 mi (1.9 km) from Bournemouth Beach and 1.9 mi (3.1 km) from Bournemouth University.

What's nearby

  • Bournemouth International Centre - 6 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 8 min walk - 0.7 km
  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth Pier - 10 min walk - 0.8 km
  • Bournemouth University - 5 min drive - 3.5 km

Getting around

  • Bournemouth Station - 3 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪South Coast Coffee - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Crema - ‬2 min walk
  • ‪Live On - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

The Norfolk Royale Hotel

Edwardian hotel with a 24-hour front desk and an indoor pool
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 95 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Echos, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 5.0 per day

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 338 out of 1004 reviews
Rating 8 - Good. 373 out of 1004 reviews
Rating 6 - Okay. 191 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar, Reading

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Nice clean rooms with lovely bathroom. Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stylish, spacious and very comfortable and was “tidied” every day by housekeeping staff. Staff on reception were polite and helpful. I did not use the restaurant facilities or the swimming pool/ jacuzzi so cannot comment on them. I would definitely stay at this hotel again, I enjoyed my stay and the location of it is very good for sightseeing around Bournemouth.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2025

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well managed hotel with good and attentive staff, excellent very well maintained rooms and property overall. A traditional hotel, comfortable with its loung and bar, with none of the weariness, often chronic, associated with hotels of the period. Very well done, please keep it up.
Stayed 4 nights in Jul 2025

8/10 Good

jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Comfortable stay
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Angelica, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Elvio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy swimming.
Stayed 3 nights in Jul 2025

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Day Bournemouth Break

Disappointing not to get access cards upon arrival as they had run out! Once sorted the stay was very good. Cooked breakfast was good with the exception of the sausage, just don't eat it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay

Overnight stay in Bournemouth - staff were great, location was perfect, yummy breakfast, bedroom was a good size & relatively quiet. Hotel a little tired which is sad as it’s such a beautiful building, but we enjoyed our stay at a very reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Stayed 4 nights in Jul 2025

6/10 Okay

garry

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Alexander

Business traveller
Liked: Staff & service

Old, faded and tired

The Norfolk Royale is a hotel that was once one of Bournemouth's most prestigious hotels but it has now lost it's sparkle and has faded into just another hotel. Upon checking in, I was advised the breakfast would be busy as they had a number of coach parties booked in. Almost all the guests were OAPs enjoying a trip to the coast. My room was a great size but very tired and in need of redecorating and updating. It was extremely noisy from the traffic until quite late. Strangely, the hotel didn't appear to have a restaurant so I was obliged to find dinner elsewhere. Breakfast was well managed by pleasant staff. My view is that the Norfolk Royale is not a hotel I would return to.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was in a great location. Staff were friendly and helpful. Room was comfortable and very quiet. We would come again!
Stayed 1 night in Jun 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Abdul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel stay

Not good, the bathroom leaked water into the room leaving the carpet soaking wet. I told the receptionist but nothing been done.
Stayed 1 night in Jun 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pleasant hotel and great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Stanley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and very welcoming reception. Nice clean room and excellent breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely room with a large balcony staff were lovely and accommodating. Parking was easy
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and helpful staff, but let down by tired decor and an incredibly hard mattress with springs that dig in to the body.
Stayed 1 night in Jun 2025