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The Norfolk Royale Hotel

4.0 star property

Photo gallery for The Norfolk Royale Hotel

Fitness facility
Deluxe Double Room
Exterior
Garden
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Richmond Hill, Bournemouth, England, BH2 6EN
  • Bournemouth International Centre
    ‪6 min walk‬
  • Bournemouth Pavillion Theatre
    ‪8 min walk‬
  • Bournemouth Beach
    ‪8 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Small Double Room

Small Double Room

Small Double Room

  • 14.48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22.29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 26.76 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

  • 26.76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22.29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22.6 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

  • 33.77 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

  • 22.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Norfolk Royale Hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre. .This hotel is 1.1 mi (1.8 km) from Bournemouth Beach and 1.9 mi (3.1 km) from Bournemouth University.

What's nearby

  • Bournemouth International Centre - 6 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 8 min walk - 0.7 km
  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth Pier - 10 min walk - 0.8 km
  • Bournemouth University - 5 min drive - 3.5 km

Getting around

  • Bournemouth Station - 3 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪Crema - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Mary Shelley - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

The Norfolk Royale Hotel

Edwardian hotel with a 24-hour front desk and an indoor pool
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 95 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Echos, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 5.0 per day

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Nice hotel, close to the centre and an easy walk to the beach. Very clean. A bit dated in areas - but nothing to worry about. Tip - if you are using the pool bring flip flops and a robe as the changing rooms are down some stairs and are a bit cold - this way yiu could just straight from/to your room.
Stayed 1 night in Mar 2025

6/10 Okay

Bhaskara

It’s a beautiful hotel at an amazing location. Loved the room and my favourite part about the stay was the pool and jacuzzi, just fab!! However, the breakfast was terrible- we were hoping for a buffet but they gave us a single plate of vegetarian breakfast- had very less options in food and it was very oily! Stay here however, have breakfast at a local cafe next door as there are many many options outside.
Stayed 1 night in Mar 2025

8/10 Good

Raluca

Stayed 1 night in Mar 2025

10/10 Excellent

ramona

A traditional hotel close to the town centre. very clean comfortable beds .We went to watch a show at the pavilion came back at 10.30 the bar was shut,luckily we could go into the town centre to finish our evening.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Conveniently located

Great location for BIC however, wasnt impressed with the room. It was incredibly hot in there, we had to prop the window open with a toilet roll, which meant we had to listen to the traffic and the locals outside during the night. Which coincided with the other hotel residents slaming the doors in the early hours. The bed was very soft and lumpy, the room was ok overall but needed some tlc - damp marks on the wall, leaky soap dispenser. Breakfast was basic but did the job.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Great place.

Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed one night stay with friends.
Stayed 1 night in Mar 2025

4/10 Poor

Vaiva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice and lovely, check in was pretty easy, but we have paid extra for a room with a patio and a king size bed. We approached A lady who works morning shift with this issue, she said the key to patio was lost, so she brought a key from a different room thinking it would fit… it just seems an unsafe option for all patio doors to have exactly the same key, thank god it did not fit. She offered to exchange room to 2 single beds which we did not agree to as we book one king for a reason and after that she couldn’t help us with it anymore. Also we were coming back from town and wanted to book a slot for a pool and straight away her answer was “pool facilities are only for hotel guests” which is quite rude way to respond. She could have asked if we stayed there instead. A huge shout out to Levi (not sure if I spelt his name right) worked from 2:30pm to 10pm. Really nice guy ! Made our stay very welcoming and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel the staff were the best. Will definitely stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Nigel

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey room, friendly helpful staff, lovely breakfast cooked to order, good price
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor breakfast

Service was floorless The building was looking old and tired, need a lot of love putting into it. Breakfast was made with cheap ingredients and not worth the money. We didn't enjoy it at all and only eat a few items. The coffee was undrinkable, orange juice watery. The food is obvious the food was cooked before and kept warm as was brought to the table in 5 minutes. So this on top of cheap ingredients and warm food makes this b/fast 1 out of 10
Stayed 1 night in Feb 2025

4/10 Poor

Beverley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

disappointing

Stayed 2 nights in Feb 2025

10/10 Excellent

Mandy

Stayed 4 nights in Feb 2025

6/10 Okay

Phillip

Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Feb 2025

10/10 Excellent

Rebekah

Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit dated and old but very good value for money based on location.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024