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Jamaica Palace Hotel

3.5 star property

Photo gallery for Jamaica Palace Hotel

Front of property
Breakfast, lunch, dinner served; Caribbean cuisine, garden views
Outdoor pool, pool umbrellas
Reception
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Frenchman's Cove Beach
    ‪4 min drive‬
  • Place, Blue Lagoon
    ‪6 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪138 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Port Antonio

Located in Port Antonio, Jamaica Palace Hotel is by the ocean, a 1-minute drive from Trident Castle and 7 minutes from Rio Grande. .This hotel is 2.6 mi (4.2 km) from Blue Lagoon and 3 mi (4.9 km) from Folly Ruins.

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Frenchman's Cove Beach - 4 min drive - 2.3 km
  • Blue Lagoon - 6 min drive - 3.9 km
  • Errol Flynn Marina - 9 min drive - 5.8 km
  • Winnifred Beach - 10 min drive - 6.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪KFC - ‬8 min drive
  • Belinda’s

About this property

Jamaica Palace Hotel

Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Caribbean cuisine at Gallery Restaurant & Bar, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:30 AM.
Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Jamaica Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 285 reviews
Rating 8 - Good. 93 out of 285 reviews
Rating 6 - Okay. 26 out of 285 reviews
Rating 4 - Poor. 13 out of 285 reviews
Rating 2 - Terrible. 18 out of 285 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

SEAN

Disliked: Cleanliness, amenities, property conditions & facilities
At best the place is just somewhere to sleep. No entertainment, no activities. Limited fiods
Stayed 7 nights in Dec 2025

10/10 Excellent

Jodian

Stayed 1 night in Nov 2025

10/10 Excellent

Richard Arthur, Lawrenceville

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast and lunch was great. Thr staff was very friendly and accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean the staff was amazing and it show that the owner is on top of is biz it was a hurricane and they where prepared we had light hot water they told us the ac will not work so they gave us fan which did a great job it my go to spot whenever am in Portland love the pool the property clean lots of beautiful fords beautiful sea views amazing staff thank you to all the staff we appreciate you awesome service and I have to also big up the chef’s because the food was really good
Stayed 5 nights in Oct 2025

10/10 Excellent

lorna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, bathroom was spotless, rooms spacious and staff very helpful and friendly. Great dining options and the food was great. Some music or entertainment on property would be nice, but would definitely come back
Stayed 2 nights in Oct 2025

6/10 Okay

Monifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Healthy breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and serene. They closed the pool early one of the two nights i was there but other than that breakfast was included in our reservation and it was nice hot jamaican food ❤️
Stayed 2 nights in Aug 2025

10/10 Excellent

Betina

Many thanks to all the exceptional staff and security for their kindness, delicious cuisine and five star service. We definitely recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Jody-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean with a lot of space. Staff were very welcoming and nice. The property was well kept with a beautiful pool that was the shape of Jamaica. Breakfast was good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast!! Lovely property
Stayed 2 nights in Aug 2025

8/10 Good

Dane

Travelled with partner
Liked: Cleanliness, staff & service
Lovely scenic view, ambience and quiet, rooms bedding and bathroom could be a bit more spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr. Robert

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Rose, Germantown

Stayed 1 night in Aug 2025

6/10 Okay

Shani

Liked: Cleanliness
Disliked: Property conditions & facilities
It's a beautiful property, but the rooms are extremely outdated
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay there. Property and pool was amazing. Rooms are ok, could use a little work. Breakfast was decent. Would return for a short stay
Stayed 1 night in Aug 2025

6/10 Okay

Marianne

Stayed 2 nights in Jul 2025

8/10 Good

Flavia, MIRAMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My overall stay was very good, especially with breakfast included with the stay. However, the hotel has an undisclosed pork restriction, which limited the food options to mostly chicken. The hotel also did not have any washcloths, so my family and to find a store to purchase our own
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed quiet space
Stayed 1 night in Aug 2025

4/10 Poor

Maxine

Travelled with family
Disliked: Staff & service
It’s beautiful The dining room staff is very rude and unwelcoming
Stayed 1 night in Aug 2025

6/10 Okay

Valdean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the breakfast option available to guests; the room was clean and comfortable. Internet access was available and consistent. Having private transportation would make it easier to access local amenities. The "satellite" tv was a challenge to watch.
The rear of the hotel
The rear of the hotel nest to the poor area
Stayed 2 nights in Aug 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is amazing...well lit at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Stayed 4 nights in Mar 2025