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Crystal Inn

2.5 star property

Photo gallery for Crystal Inn

Deluxe Double Room
Lobby
Classic Studio Suite | Living area
Exterior
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Central Mall
    ‪8 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down duvets, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Port Arthur

When you stay at Crystal Inn in Port Arthur, you'll be near the airport and 8 minutes by car from Our Lady of Guadalupe Shrine. .This hotel is 6.5 mi (10.5 km) from Pompeiian Villa and 6.6 mi (10.7 km) from London Bridge Park.

What's nearby

  • London Bridge Park - 6 min drive - 10.6 km
  • Babe Zaharias Golf Course - 7 min drive - 14.7 km
  • Central Mall - 8 min drive - 15.4 km
  • Museum of the Gulf Coast - 8 min drive - 10.6 km
  • The Medical Center of Southeast Texas - 9 min drive - 15.4 km

Getting around

  • Beaumont Station - 23 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional) - 12 min drive

Restaurants

  • ‪Texas Roadhouse - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Dairy Queen - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬9 min drive
  • ‪The Toasted Yolk Cafe - ‬8 min drive

About this property

Crystal Inn

Hotel in Port Arthur with free breakfast and a 24-hour front desk
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
A complimentary continental breakfast is served daily from 5:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 404 reviews
Rating 8 - Good. 94 out of 404 reviews
Rating 6 - Okay. 55 out of 404 reviews
Rating 4 - Poor. 43 out of 404 reviews
Rating 2 - Terrible. 55 out of 404 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 4 nights in Sep 2025

6/10 Okay

david

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Waffle maker a cheap home one w no nonstick spray stuck right to the maker Not oj but orange drink Food there 5 to 9 am but other hotels dont even offer so the staff at least tries
Stayed 3 nights in Sep 2025

8/10 Good

Clayton

Traveling for fun

It was okay had to use the stairs elevator was out
Stayed 1 night in Sep 2025

2/10 Terrible

khalid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Horrible Hotel

The room assigned to us does not have working key, the technician took 3 hours for opening the door for us, the toilet was not working, room was not clean-sheets and pillow needs to be changed, elevator was not working-we made 6 trips from 3rd floor to the cashier for help, there was not breakfast served in the morning-just a kettle with cold coffee.
Stayed 2 nights in Sep 2025

2/10 Terrible

Geraldine M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was an awful experience! The closet had water damage with mold in it. In the bathroom water was coming from under the floor into the hallway and the toilet ran all night. Also ,the refrigerator leaked and ruined my food. The old adage ,”You get what you pay for!” I have truly learned my lesson
Stayed 2 nights in Aug 2025

6/10 Okay

Rigoberto

Business traveller, Travelled with partner
Clean room
Stayed 4 nights in Jul 2025

6/10 Okay

Rigoberto

Business traveller, Travelled with partner
Clean room
Stayed 4 nights in Jul 2025

6/10 Okay

Rigoberto

Business traveller, Travelled with partner
Clean room
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay I highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Denicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Denicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

8/10 Good

Charles, Navasota

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The front-desk staff are incredibly helpful and friendly. The housekeeping service is daily but they tend to miss a-lot with regards to cleaning the bathrooms and they do not resupply the bathrooms daily either. I bring my own towels to hotels and had to track them down through the Mgmt three separate times in two weeks and failed to get them prior to checking out the last week. they do offer breakfast but I never tried it. The tv have cable but you do not have access to the streaming services on them (if your room has a smart tv) and the wiring is hanging out from underneath the tvs on the walls. The rooms are ok but definitely "dated" two of the three beds I had were relatively comfortable and it is very quiet throughout the nights there. The AC is AMAZING for each room and will freeze you out if that's what you like. I will stay here when in the area for certain but I will not bring expensive "bath sheets" unless they're colored to avoid losing them to housekeeping again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andris

👌
Stayed 7 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tuyen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is small and strong bleach smell.
Stayed 2 nights in Aug 2025

2/10 Terrible

Suhail

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly.
Stayed 4 nights in Aug 2025

4/10 Poor

Gregory

Stayed 3 nights in Aug 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Place is filthy. Even when we told the lady at the front desk that the floors needed to be cleaned, she sat there and did nothing. By the next morning, it had still not been cleaned.We found hair on our towel, and the room had an awful swampy smell.
Stayed 4 nights in Jul 2025

6/10 Okay

Darrell

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Esaú

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Worth it

Pretty good place to stay for the week for the moneys worth it’s got its flaws but none the less it was pretty good stay
Stayed 5 nights in Jul 2025

6/10 Okay

Kelsey

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

WiFi is not good.
Stayed 1 night in Jul 2025