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Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Enjoy a serene outdoor space with a view of the water, surrounded by potted plants and comfortable seating.
Enjoy a variety of fresh fruits and baked goods at our self-service buffet.
Two beds with patterned bedspreads and nightstands with lamps and telephones. A desk with a TV and chair for work or entertainment.
Cozy up by the fireplace in this stylish living room, featuring a large chandelier, comfortable sofas, and a beautiful tile pattern on the walls.
Welcome to our reception area, featuring a sleek reception desk, pendant lights, and a chandelier.

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Gym

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪6 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(144 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(101 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(50 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Experience the sleek, modern design of this hotel, featuring a striking overhang supported by robust columns and a welcoming entrance.

Best Western Plus Burlington Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1031)
The price is NZ$238
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Best Western Plus Burlington Inn & Suites

About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 15-minute drive of Lake Ontario and FirstOntario Centre. .This eco-certified hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Spencer Smith Lakefront Park.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • FirstOntario Centre - 16 min drive - 18.3 km
  • McMaster University - 17 min drive - 19.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1254 out of 2344 reviews
Rating 8 - Good. 573 out of 2344 reviews
Rating 6 - Okay. 292 out of 2344 reviews
Rating 4 - Poor. 114 out of 2344 reviews
Rating 2 - Terrible. 111 out of 2344 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara-An

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great price for a waterfront hotel! Clean facilities, great customer service. Pool’s a perfect size - perhaps extending pool hours would be amazing (maybe 0600-2200h), otherwise great experience!
Stayed 1 night in May 2025

10/10 Excellent

Francesca

Stayed 1 night in May 2025

10/10 Excellent

Cara

Stayed 1 night in Apr 2025

10/10 Excellent

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in May 2025

2/10 Terrible

Tareq

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got 5 rooms for a wedding. 2 of the rooms had to be cancelled due to excessive amount of bugs, beatles and spiders. Was offered free parking upon checking in but the manager who is absolutely incompetent gave my mother a hard time upon checking out and removed the free parking and insisted on charging us all for it stating the person didn’t have the authority to do so. I called the front desk to speak with her and she cut the call short. went down only for another worker to remove the parking fee but 3 of the rooms but couldn’t remove the parking for my mother since she was already charged for it (she left early morning we checked out late). So the manager is simply the biggest problem this hotel has and of course cleanliness.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're traveling to Burlington, this is the property to stay it. It is located on the shores of Lake Ontario, with a boardwalk and beach just steps from the hotel. Surrounded by restaurants, shops, transportation and activities.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Nice views, poor hotel

The rooms had no drawers to put anything away. Have to live out of your suitcase. Not enough staff to properly clean the rooms during busy times.
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is the only downside.
Stayed 2 nights in Apr 2025

2/10 Terrible

Erica

Travelled with family and small children
Disliked: Staff & service
Staff member stole my credit card information and phone number and used it to purchase a flight within Canada. This is fraud and they are employing staff that are committing it.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol-Ann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the hotel is very clean. The only thing is I wish is Expedia had told us about the extra $25 for pets. The hotel is pet friendly but they charge extra for pets. It would have been nice to know a head of time and also they charge for parking which wasn’t listed either.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Stayed 4 nights in Apr 2025

4/10 Poor

Yael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is due for demolition. Facility is in a poor set of repair.
Stayed 4 nights in Apr 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the venue
Stayed 3 nights in Mar 2025

4/10 Poor

Md Rezaul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for two nights on weekend with our kid. Went to the pool and the swimming pool water temperature was so cold we couldn't even stay there for long, our kid got cold day after. Staff are not well trained and helpful rectifing any problems.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Ankita

Stayed 1 night in Apr 2025

8/10 Good

Narelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

The hotel is right on the water which is lovely. It’s right by a lot of shops and restaurants. The room was a nice size. The bathroom was nice with plenty of hot water. Our first room had a blocked sink so we had to be moved to another one. The breakfast was nice but there were not enough tables to sit at. In warm weather you could sit outside but it was too chilly so everyone was crammed into the foyer with plates on their knees. I’m sure they could have brought a few more tables in.
Stayed 2 nights in Apr 2025

8/10 Good

Cory

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the Waterfront Hotel Downtown Burlington! Great value! Would highly recommend!
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is absolutely fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
The pool was not clean it had flies and did jot look clean
Stayed 1 night in Apr 2025