Hyatt House Portland Airport

3.0 star property

Photo gallery for Hyatt House Portland Airport

Exterior
Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)
Meeting facility
1 bedroom, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Windy's Corner
    ‪4 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Cascade Station
    ‪1 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About the area

Portland

Located in Portland (Northeast Portland), Hyatt House Portland Airport is within a 15-minute drive of Veterans Memorial Coliseum and Moda Center. .This hotel is 10.7 mi (17.2 km) from Portlandia and 10.7 mi (17.2 km) from Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.4 km
  • Copper Mountain Property - 13 min walk - 1.2 km
  • Cascade Station - 1 min drive - 0.7 km
  • Moda Center - 13 min drive - 17.2 km
  • Portland State University - 15 min drive - 19.5 km

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Sandy O’s - ‬3 min drive

About this property

Hyatt House Portland Airport

Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
You can enjoy a meal at Jawfish Restaurant serving the guests of Hyatt House Portland Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Jawfish Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Shilo Inn Suites Hotel

Shilo Inn Suites Hotel Portland Airport

Shilo Inn Suites Portland Airport

Portland Shilo Inn

Shilo Inn Portland

Sojourn Suites Portland

Sojourn Suites Portland Airport Hotel

Shilo Inn Suites Hotel Portland Airport

Sojourn Suites Portland Airport Portland

Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 830 out of 1815 reviews
Rating 8 - Good. 431 out of 1815 reviews
Rating 6 - Okay. 278 out of 1815 reviews
Rating 4 - Poor. 134 out of 1815 reviews
Rating 2 - Terrible. 142 out of 1815 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Randy

Business traveller
Disliked: Cleanliness, staff & service
I have stayed here before and was so impressed but wow did things change. The entire building is under construction and being torn apart. Construction noise all day long. Office relocated to an end conference room. Rooms were dirty and no service the entire three day stay. Room keys would only work one time so had to constantly get new ones. I have always recommended this place to friends going to Portland but wow will not be doing that and they definitely lost my business.
Stayed 3 nights in Feb 2026

6/10 Okay

sean m

Liked: Staff & service
W around 75 stays in 2025, this last one was the least enjoyable. Loud, toilet could barely flush, shower stayed cold even after running for 10mins *** Full disclosure, they are undergoing major renovations. Great hospitality staff, everyone is great but would like to acknowledge the following people who exceed the standard. GM Geoff (hope that's right) pleasant, capable problem solver. No issue is too big, no task is to minute. Witnessed him perform both with the same pleasant demeanor. Leads by example not by title. Front Desk - Rebecca knows her job, does it very well and is friendly and efficient Front Desk- Patricia friendly, professional yet no nonsense and consistent Front Desk, House keeping, auditor,- Diana the Swiss army knife of Sojourn. Is there anything she can't do? Always working and is the same the 1st hour or 12th hour of her shift, undeniably delightful. Security- Sean. Not reactive but proactive in keeping guest and their propertysafe. Thank you all
Stayed 1 night in Feb 2026

8/10 Good

Leroy

Stayed 1 night in Feb 2026

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, amenities
Wasn’t aware of the remodeling. Inconvenient check in, dusty and dirty all throughout the hallways!! Room smelled. Horrible experience
Stayed 1 night in Feb 2026

4/10 Poor

Tommy

Travelled with family, Business traveller
Before booking, I should have considered the construction and remodeling happening at the hotel.
Stayed 1 night in Feb 2026

8/10 Good

Jill

Liked: Cleanliness, staff & service
Clean room, lots of space, good price
Stayed 1 night in Feb 2026

8/10 Good

Leroy

Stayed 1 night in Feb 2026

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2026

6/10 Okay

Selarge Suranga John

.
Stayed 1 night in Jan 2026

2/10 Terrible

Leif

Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 4 nights in Jan 2026

10/10 Excellent

Eduardo, Portland

Liked: Cleanliness
Disliked: Amenities
Super courteous and accommodating staff. The building is going through some renovations but it didnt bother us.
Stayed 1 night in Jan 2026

4/10 Poor

David Clifton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok at best, luke warm water no hot water, tge tub barely drained, the hotel is under major construction and it stinks!
Stayed 2 nights in Jan 2026

6/10 Okay

alahna

Stayed 2 nights in Jan 2026

2/10 Terrible

Pedro

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to formally complaint about the wrong information provided by Expedia, first of all the hotel was under construction and this was not informed in your website, even though the personnel in charge was very kind and helpful the amount of dust, the noise made by the workers and the fact that none of the commodities were available make a very unpleasant stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 4 nights in Jan 2026

8/10 Good

Tobi

Stayed 3 nights in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

8/10 Good

Tobi

Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Jan 2026

4/10 Poor

Smita

Stayed 1 night in Jan 2026

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
一楼的房间不是很好、我还是喜欢三楼
Stayed 2 nights in Dec 2025

4/10 Poor

Antonio

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The bed was uncomfortable. Everything else was fine.
Stayed 2 nights in Jan 2026