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Hyatt House Portland Airport

3.0 star property

Photo gallery for Hyatt House Portland Airport

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)
1 bedroom, desk, laptop workspace, blackout curtains
Fitness facility
Room, 1 King Bed with Sofa bed, Accessible Bathtub
Room, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

Located in Portland (Northeast Portland), Hyatt House Portland Airport is within a 15-minute drive of Veterans Memorial Coliseum and Moda Center. .This hotel is 10.7 mi (17.2 km) from Portlandia and 10.7 mi (17.2 km) from Pioneer Courthouse Square.

What's nearby

  • Windy's Corner - 4 min walk - 0.4 km
  • Cascade Station - 12 min walk - 1.0 km
  • Copper Mountain Property - 13 min walk - 1.2 km
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 3.4 km
  • Argay Park - 5 min drive - 4.4 km

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Famous Dave's - ‬4 min drive

About this property

Hyatt House Portland Airport

Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
You can enjoy a meal at Jawfish Restaurant serving the guests of Hyatt House Portland Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Jawfish Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 835 out of 1821 reviews
Rating 8 - Good. 432 out of 1821 reviews
Rating 6 - Okay. 278 out of 1821 reviews
Rating 4 - Poor. 133 out of 1821 reviews
Rating 2 - Terrible. 143 out of 1821 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Nick

Stayed 1 night in Dec 2025

8/10 Good

Leroy

Stayed 1 night in Dec 2025

2/10 Terrible

Gloria

Disliked: Cleanliness, property conditions & facilities
Found gloves and clothes with blood (junkies? around) and dirty laundry in hallway. felt very unsafe
Stayed 1 night in Dec 2025

10/10 Excellent

John, YAKIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The desk clerk was awesome, and I saw a security guard walking the property. If it wasn't for this I wouldn't have given them a star. The property is very dated; there is construction happening at restaurant onste maybe hotel is next. Cleaning staff is none existant, trash in corridors and room needed help. I have used bigger and softer towels in the bathroom of a gas station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, room was clean bed was awesome!
Stayed 1 night in Dec 2025

8/10 Good

Izabelle

Liked: Cleanliness, staff & service, amenities
The room was clean and very roomy!
Stayed 3 nights in Dec 2025

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025

10/10 Excellent

Kionna, Portland

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
很好
Stayed 1 night in Nov 2025

8/10 Good

Lance

Stayed 1 night in Dec 2025

8/10 Good

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Mary Ann

P
Stayed 1 night in Dec 2025

8/10 Good

Tracy, Portland

Stayed 1 night in Nov 2025

6/10 Okay

Ronee Raelynn

Business traveller
Liked: Cleanliness, property conditions & facilities
N/A ita an old building, very musty and stuffy and messed with my sinuses. The ice machine was broken
Stayed 2 nights in Dec 2025

8/10 Good

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Leroy

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Our room was spotless and very quiet and comfortable. Check in was seamless. The staff was friendly, helpful and knowledgeable This is an older property and showing some signs of its age, but gives a very nice stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

6/10 Okay

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No fitted sheets and old mattress with stains.
Stayed 1 night in Dec 2025

6/10 Okay

Sabrina, Tucson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very large. It had a little living space with mini fridge and microwave. There were 2 bathroom sinks and good counter space. So good space but the room was old and somewhat out dated. The carpet had several rolls in it so you had to be careful not to trip. No maid service. I quess you have to request it. I was there 5 days. The lobby was nothing great. Everywhere looked old and out of date. The bathrooms in lobby where so gross is was unreal. The halls always had garbage from rooms and dirty sheets sitting in hall. I was only there to sleep as I was there to move my parent out of Portland. But, I would never stay there again. I don’t need fancy but do want to feel good and safe and have it clean.
Stayed 4 nights in Dec 2025