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Torel Palace Porto

5.0 star property

Photo gallery for Torel Palace Porto

Property entrance
Outdoor pool, pool loungers
Suite Royal
Reception
Exterior detail

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

Map
Rua Entreparedes, 40, Porto, 4050- 240
  • Porto Historic Center
    ‪7 min walk‬
  • Porto Cathedral
    ‪7 min walk‬
  • Ribeira Square
    ‪10 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬

Room options

View all photos for Suite Royal

Suite Royal

Suite Royal

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Superior

Studio Superior

Studio Superior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Superior

Executive Superior

Executive Superior

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Deluxe

Suite Deluxe

Suite Deluxe

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Executive Deluxe

Executive Deluxe

Executive Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior

Suite Superior

Suite Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

2 Bedroom Royal Apartment

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Classico)

Room (Classico)

Room (Classico)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartament

Superior Apartament

Superior Apartament

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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5.0 out of 5, Exceptional, (550)
The price is NZ$773
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includes taxes & fees
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About the area

Porto

A stay at Torel Palace Porto places you in the heart of Porto, within a 15-minute walk of Porto Historic Center and Porto Cathedral. .This luxury hotel is 0.7 mi (1.2 km) from Livraria Lello and 0.9 mi (1.4 km) from Ribeira Square.

What's nearby

  • Bolhao Market - 5 min walk - 0.5 km
  • Porto Historic Center - 7 min walk - 0.6 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Porto City Hall - 8 min walk - 0.7 km
  • Ribeira Square - 10 min walk - 0.9 km

Getting around

  • Marcolino Santa Catarina Stop - 5 min walk
  • São Bento Station - 10 min walk
  • Porto Airport (OPO) - 37 min drive

Restaurants

  • ‪Gazela - ‬3 min walk
  • ‪Café Lobito - ‬6 min walk
  • ‪Café Java - ‬2 min walk
  • ‪Tokyo Sushi - ‬6 min walk
  • ‪Santo Pizzaria & Steakhouse - ‬3 min walk

About this property

Torel Palace Porto

Luxury hotel with spa services and a 24-hour front desk
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Satisfy your appetite for dinner at the hotel's restaurant, Blind, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Blind - This fine-dining restaurant serves dinner only. Reservations are required.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1861
  • Eco-friendly cleaning products used
  • Living plant wall
  • Renovated entire property - February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 85.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 003391

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 153 out of 173 reviews
Rating 8 - Good. 12 out of 173 reviews
Rating 6 - Okay. 4 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 2 out of 173 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, United States of America

Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

The staff of this hotel truly make it a 5 star experience. From the welcome drink and delicious cookie to the incredible breakfast it was a fabulous experience. My only negative was the small closet and lack of drawers in the room, otherwise it was a perfect stay in a beautiful room.
Outside patio
Stayed 3 nights in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Would definitely stay again and recommend to others.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Amenities
Beautiful decoration
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property right in the heart of Porto with the most amazing, helpful and courteous staff. Would highly recommend to anyone, and will hopefully be back again!
Stayed 2 nights in Feb 2025

10/10 Excellent

David, Arruda dos Vinhos

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Stayed 4 nights in Jan 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small boutique property in a very convenient location. The staff is friendly and attentive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadjla, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant say enough great things about this very chic and elegant hotel. We were made to feel.welcomed from the start and the details in the hotels presentatiom and style arw so beautiful. Claudio was wonderful and really made us feel lile royality. Of all the boutiques hotels i have stayed in, this was by far the best. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hiroko

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and services were excellent. Especially staffs (Joanne, Bruno, and all others) are attentive, professional and kind. All of the questions we asked came back with correct replies. Their hospitality made our stay - 7 nights - the most memorable and comfortable.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mohina

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, and a central location. Loved the complimentary glass of port, too. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Loved the hotel theme of Portuguese literature and authors. The hotel staff makes you feel like a VIP. Everyone is accommodating and pleasant. The welcome drink of port was excellent. So too was participation in the advent calendar for the holiday. Beautiful hotel. The free Fado concert they have the guests was wonderful. Turn down service with chocolates nice. Breakfast delicious. The most amazing hotel and stay of all of our travels around the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

William G

Stayed 1 night in Nov 2024

10/10 Excellent

Riley

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

The hotel and room were beautiful and clean and the staff wonderful. The breakfast was fantastic too. I can’t imagine a nicer and more accommodating stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a unique boutique experience. Good location. Excellent breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Staff

Very Nice Hotel with excellent caring staff. Will definitely return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark, Great Neck

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who will not let you carry a bag Excellent breakfast and dinner even in the library setting and again the staff was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Torel Palace in Porto! The location is great, the rooms and entire property are gorgeous, and the service is top notch.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angie, Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were treated so well by the lovely staff. Bruna was awesome. She knew we had spent a night in Porto before checking in to the hotel and yet she gave us a map and outlined must see places and gave us restaurant recommendations. The other 5 star hotel we stayed at never bothered. Every time we walked into the reception area the staff stood up out of respect., Russ was also fantastic! The hotel’s breakfast was excellent. Each room represents a writer or poet and there are books throughout the hotel and hanging creatively from the ceiling in the reception and library. We will definitely come back and stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

kaylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and went out of their way to be helpful. Great location, rooms and facilities. 10/10
Stayed 3 nights in Oct 2024