A stay at Torel Palace Porto places you in the heart of Porto, within a 15-minute walk of Porto Historic Center and Porto Cathedral. .This family-friendly hotel is 0.6 mi (1 km) from Dom Luis I Bridge and 0.9 mi (1.4 km) from Ribeira Square.
What's nearby
Porto Historic Center - 1 min walk - 0.0 km
Bolhao Market - 5 min walk - 0.5 km
Porto Cathedral - 7 min walk - 0.6 km
Dom Luis I Bridge - 7 min walk - 0.6 km
Ribeira Square - 10 min walk - 0.9 km
Getting around
Marcolino Santa Catarina Stop - 5 min walk
São Bento Station - 10 min walk
Porto Airport (OPO) - 37 min drive
Restaurants
Gazela - 2 min walk
Café Lobito - 6 min walk
Tokyo Sushi - 6 min walk
Café Java - 2 min walk
Bom Gosto 2 - 4 min walk
About this property
Torel Palace Porto
Torel Palace Porto offers 42 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
An outdoor pool and a hot tub are on site. Other recreational amenities include in-room fitness.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and electric kettles, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and in-room fitness. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Stop by the hotel's restaurant, Blind, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Blind - This fine-dining restaurant serves dinner only. Reservations are required.
Florbela - This diner serves light fare only. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (EUR 25 per night); reservations required
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Blind
Florbela
Things to do
Books
Hot tub
Library
Outdoor pool
Shopping
Family friendly
Baby bath
Changing table
Children's books
High chair
In-room babysitting
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Spa
Couples treatment rooms
Deep-tissue massages
Hot stone massages
Prenatal massages
Sports massages
Swedish massages
Thai massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Front entrance ramp
Handrails in stairways
Lift
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 buildings
4 floors
Built in 1861
Eco-friendly cleaning products used
Living plant wall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
24-hour room service
Electric kettle
Espresso maker
Minibar
More
Air conditioning (climate-controlled)
Eco-friendly toiletries
Free local calls
Free weights
Heating
Individual decor
Individual furnishings
LED lighting
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 85.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100 per accommodation, per stay
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Destination fee: EUR 3 per person, per night. This fee does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
Nearby parking fee: EUR 25 per night (492 ft away)
Pet fee: EUR 65 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 85.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 003391
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto
Torel Palace Porto Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 204 out of 227 reviews
10 - Excellent
204
Rating 8 - Good. 15 out of 227 reviews
8 - Good
15
Rating 6 - Okay. 4 out of 227 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 227 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 227 reviews
2 - Terrible
2
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Excellent
diana
20 Feb 2026
Liked: Cleanliness, staff & service, amenities
Staff was great
diana
Stayed 2 nights in Jan 2026
10/10 Excellent
Alanna
17 Feb 2026
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at Torel Palace. The staff were lovely and very attentive, and our room was very comfortable and thoughtfully decorated. The library was nice and serves delicious pastries. The hotel also had a 10/10 breakfast. Thanks so much, would definitely stay again!
Room was gorgeous, with the bath amenities centered in a marble box. Given the history of the building and the rules in Porto on re-walling, this was a very clever way for the hotel to incorporate necessities!
Beyond just the facilities, the staff was truly world class. They took time to get to know me, understand how I like to travel and then proceeded to make insider recommendations. A big shout out to Rui and the team - they helped me make reservations at great restaurants and the port houses based on my preferences and ensured that I had a completely frictionless stay.
When I asked about where to find the best presunto iberico, they made a couple of recommendations that led me to some fine ham! I also went exploring and the staff was keen to understand where I went and whether they should recommend these other spots to future guests. I greatly admire their attention to detail and focus on guest experience.
Would highly recommend and will be staying here when in Porto!
TYLER
Stayed 2 nights in Jan 2026
10/10 Excellent
William
9 Jan 2026
Liked: Cleanliness, staff & service, amenities
Wile traveling in Portugal, this hotel was our favorite hotel to stay at. We had an amazing experience here and highly recommend this hotel while visiting Porto.
We were welcomed by the most kind and helpful hotel staff and given a glass of Port wine at check-in that we still think about today. Bruna, Hugo, and Francisca at the reception desk made our stay memorable. They were so helpful answering any questions we had about the city or giving us tips and guidance on where to eat, what to do, and about transportation options. They definitely contributed to our wonderful stay at this beautiful hotel. In fact, every employee at this hotel including housekeeping, the staff at breakfast, and all at the reception desk were great.
This hotel itself is conveniently located in the city center and close to shopping, eating, historical landmarks and museums. My husband and I were able to walk everywhere we wanted to visit and easily hop on a Hop On Hop Off bus to fully see all of Porto. It’s a boutique hotel with only 24 rooms housed in a historic mansion. Our stay included buffet breakfast which had a wonderful spread and was very delicious. The best buffet breakfast we had on our trip. There is a self service laundry facility next door should you need to launder any clothes.
If traveling to Porto, we would highly recommend this hotel. You will not regret it.
William
Stayed 4 nights in Dec 2025
10/10 Excellent
Ashish
26 Dec 2025
Liked: Staff & service, amenities
Amazing staff, beautiful rooms and a fantastic breakfast!
Beautiful hotel in a central location. Breakfasts and service are fantastic. Our check -in was odd. We arrived about 10pm and we were offered a ground floor room behind the check in area and beside the spa. Room was very odd
Highly recommended! Perfect location and the staff and service was definitely 5star. The breakfast staff and food was outstanding. The restaurant, Blind, was a once in a lifetime experience. You must opt for the wine pairing. The sommelier was awesome! We will stay here again when we visit Porto.
Torel Palace Porto is a true gem beautifully designed, elegant, and perfectly located. The engaging and attentive staff made our stay unforgettable with their warmth and professionalism. A special mention goes to their coffee shop it’s a delightful spot with excellent coffee and treats, the perfect place to relax and soak up the hotel’s charm. A wonderful experience from start to finish!
Had a fantastic experience — the room was spacious and comfortable, and the staff were outstanding. Special thanks to Andrea at breakfast for her warm and attentive service, and to Rui at reception who made us feel so welcome. Would definitely stay again!
This hotel is absolutely magnificent. Starting from the rooms to the extreme attention to details to their attentive and kind staff, both in the restaurants and reception. Walkable, great restaurants around. Will come back here for sure!