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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Room amenity
Lobby
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Larger Room, Sofabed, Balcony, Ocean Front, Kitchen

  • Sleeps 4

King Suite - Non-Smoking/ Pet Friendly Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave and Mini-Refrigerator

  • Sleeps 4

One Bedroom Queen Suite with Two Queen Beds with Kitchen - Non smoking

  • Sleeps 6

Queen Room with Sofa Bed - Ocean Front/Disability Access

  • Sleeps 4

2 Queen Bed Room With Ocean Front And Balcony Pet Friendly Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking

  • Sleeps 4

Queen Suite with Two Queen Beds - Non-Smoking/Pet Friendly Room

  • Sleeps 6

Accessible Pet Friendly Ocean Front Queen Room with Walk in Shower

  • Sleeps 4

Ocean Front 2 Queen Room with Balcony

  • Sleeps 4

King Suite With Sofabed-Non Smoking

  • Sleeps 4

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About the area

Norfolk

With a stay at Best Western Plus Holiday Sands Inn & Suites in Norfolk (Cottage Line), you'll be within a 15-minute drive of Naval Station Norfolk and Old Dominion University. .This beach hotel is 12.2 mi (19.6 km) from Hampton Coliseum and 14.4 mi (23.2 km) from Langley Air Force Base.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Community Beach - 14 min walk - 1.2 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Maple Avenue Dog Park - 3 min drive - 2.5 km
  • Naval Station Norfolk - 8 min drive - 7.6 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Cafe Mudita - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Big Boss Burrito - ‬13 min walk

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
This property needs a lot of maintenance. When I booked, I didn't realize it was so far from Atlantic Avenue and the Boardwalk. I will not be returning to this area. Beach access was a bear to trod down to. Our view of the ocean was blocked by the dunes. Not exactly what I expected and very, very disappointed.
Stayed 5 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Room comfort

Could have been better.

Upon arrival I checked in to find not 1 but 2 dehumidifiers in our room. they were loud and kept going off all night with alarms because the buckets were full. this am two very nice gentlemen came in to take them out and I am not sure who scared who more. they apologized profusely as they removed them. they mentioned this room should have net even been rented out because it was out of order. There also was a slight musty odor.i do understand that they had some coastal flooding days before. So i tried to be understanding, once i was told the room was out of order and should not have been rented. I was pretty upset. The view was lovely but we didn't sleep much because the noise.
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sad conditions

The socket was coming out of wall unsafe
Dirty elevator
Dirty elevator
Dirty elevator
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Stayed 3 nights in Jun 2025

6/10 Okay

Niles

Travelled with family

Nice but smelly

The room appearance was very nice and looked like it had been recently updated however it smelled awful like really cheap disinfectant. Even though the room looked very clean, it honestly smelled like a nursing home. The disinfectant smell is so strong, I wonder if it was an attempt to cover up another smell….
Stayed 1 night in Sep 2025

8/10 Good

Tracey

Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches, massive groups of people croweded in one room cooking over open firez in room. Angry homeless man shouting racial slurs in front of guests and slept in front of my door ( didnt real8ze until morning) mold , vomiting children. Gross
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and quick rooms were clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that hostess was accommodating. We had our dog along. They were to replace the sofa bed mattresses yesterday. Concerned how that might be upsetting to our crated dog. She changed us to a room without a sofa bed so they did not need to access our room with the dog.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and treated us like friends. The balcony view was amazing! The beach was very easy to get to and so clean! It was an amazing trip.
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with partner
Did a great job, caring for pets with dog park area. And putting pet owners in roughly the same space. The room was situated well for animals, easy to clean, easy to keep clean. Staff was friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Tevin

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super nice staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Aug 2025

10/10 Excellent

Bibiana, Cliffside park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van was an excellent team. Member her patience and her kindness were great thank you.
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay, given the fact that hotel options are very limited in this area, this is the only place we find to be pretty clean and decent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

8/10 Good

Joscelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how it had easy access to the beach.
Stayed 2 nights in Aug 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Older hotel, but clean. Breakfast was nothing special. Staff was super nice and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

Outstanding guest service! Every person on staff that we encountered was friendly and positive. Very refreshing for someone that works in the hospitality industry and doesn’t always receive such a welcoming spirit. Room was just what we needed fir our 1 night stay.
Stayed 1 night in Aug 2025

6/10 Okay

Mari

Travelled with pets
Disliked: Cleanliness
The room I was put it was noisy all night long. I also was put into a dirty room in the fridge there was someone’s hair the floors were dirty and there was water all over the sink in the bathroom and something spattered all over the wall in the bathroom there was pee on the toilet seat and black stuff on the shower curtain. I talked to the manager and was told they couldnt refund me and I should’ve told them about it when I noticed everything. It was late and I was exhausted from traveling. It was almost like it was my fault for not saying something sooner. The manager told me that she could give me points on my account and that didn’t happen. So I reached out to Expedia to step in for a refund and the hotel declined the request and Expedia closed the case I had against them. Only thing good about the stay was the breakfast in my opinion. I will never stay and will tell all my military friends not to as well.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, room comfort

Okay stay

The good: friendly staff, comfortable beds, great breakfast. The not so good: there was mold in the shower; the wall was crumbling in the bedroom along the floor; I requested for our room to be swept and it was not, nor was there a broom I could borrow.
Stayed 5 nights in Aug 2025

6/10 Okay

Phillip

.
Stayed 1 night in Jun 2025