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Room type Options Nightly price Book
Classic Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Triple Room
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel with free valet parking and 24-hour health club

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Restaurant
Business centre

With a stay at Novotel in Poza Rica, you'll be within a 10-minute walk of University Veracruzana Poza Rica and Hospital Regional Pemex. This hotel is 0.6 mi (1 km) from 18 de Marzo Square and 1.5 mi (2.4 km) from Park of the Americas.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and a television in a common area.

Enjoy a meal at RESTAURANTE LOS NARANJOS or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

Languages spoken

  • Spanish

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Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Total number of rooms - 72
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of meeting rooms - 3
  • Free reception
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities
  • 24-hour health club
  • Parking onsite
  • Water dispenser
  • Garage
  • Off-street parking
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Novotel offers 72 air-conditioned accommodations with complimentary bottled water and ceiling fans. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Poza Rica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Ceiling fan
  • Desk
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size 32
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide

Where to Eat

A complimentary manager's reception is offered each day.

RESTAURANTE LOS NARANJOS - Onsite restaurant.

Room service is available.

Nearby Things to do

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at 6:00 PM

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 200 per night
  • Dogs and cats only
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Hotel Poza Rica
  • Novotel Poza Rica

We should mention

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Alcohol is not served at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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