All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
At Único Madrid you feel like at home! Excellent staff and property.
Miriam De Lourdes
Stayed 5 nights in Mar 2025
2/10 Terrible
Denise Maria
28 Feb 2025
Denise Maria
Stayed 3 nights in Feb 2025
6/10 Okay
Yanira
20 Feb 2025
Liked: Cleanliness, staff & service
Personal experience and expectations
The hotel is nice, but not meet the expectations for a five-star rating. The lobby and decoration did not match the anticipated standard. The hotel is too expensive compared to other four-star hotels in the area that are in better condition. We expectated more luxurious amenities.
Excellent customer service, very friendly staff. The location of this hotel is convenient; plenty of shops, restaurants, and museums/parks within a short walking distance.
Staff is extremely professional and friendly. Breakfast is one off the best I have seen in the last few years. Rooms... even with an upgrade are on the smaller side.
Rooms could do with slight touch up, but the location is great and all of the staff are PHENOMENAL…!!!! Will definitely be booking again soon..
Patrick
Stayed 1 night in Apr 2023
10/10 Excellent
christine, new york
Travelled with partner
28 Mar 2023
Liked: Cleanliness, staff & service
Beautiful and charming hotel on a quiet street. Service was top notch. If you want to stay around the Salmanca neighborhood I would highly recommend this property. Comfortable room with lovely amenities.
Excellent location in the area of Salamanca! Great restaurants and stores next door. Very nice and clean room . Super friendly staff! Thank you for everything :)