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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property

Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Sports facility
Restaurant
Exterior
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
  • Place, Malioboro Street
    ‪1 min walk‬
  • Place, Tugu Yogyakarta
    ‪2 min walk‬
  • Place, Malioboro Mall
    ‪16 min walk‬
  • Airport, Yogyakarta (YIA-New Yogyakarta Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Deluxe Room, 1 King Bed, Pool View (Legacy)

Deluxe Room, 1 King Bed, Pool View (Legacy)

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds (Legacy)

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Suite, 1 King Bed with Sofa bed (Legendary)

Suite, 1 King Bed with Sofa bed (Legendary)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Yogyakarta

With a stay at The Phoenix Hotel Yogyakarta - Handwritten Collection, you'll be centrally located in Yogyakarta, steps from Malioboro Street and Tugu Yogyakarta. .This luxury hotel is 0.9 mi (1.5 km) from Gadjah Mada University and 1.1 mi (1.8 km) from Malioboro Mall.

What's nearby

  • Malioboro Street - 1 min walk - 0.1 km
  • Tugu Yogyakarta - 2 min walk - 0.2 km
  • Gadjah Mada University - 10 min walk - 0.8 km
  • Galeria Mall - 14 min walk - 1.2 km
  • Malioboro Mall - 16 min walk - 1.3 km

Getting around

  • Yogyakarta Station - 19 min walk
  • Yogyakarta (JOG-Adisucipto Intl.) - 21 min drive

Restaurants

  • ‪Sentosa Live Seafood - ‬2 min walk
  • ‪Tanamera Coffee Yogyakarta - ‬1 min walk
  • ‪Mie Ayam Santika - ‬2 min walk
  • ‪Gudeg Yu Djum - ‬3 min walk
  • ‪Breakfast Lounge Hotel Santika - ‬1 min walk

About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

Colonial hotel with a full-service spa and a health club
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Phoenix Hotel Yogyakarta - Handwritten Collection has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel with outdated rooms

The Hotel and communal area are beautiful and the service was good. All the employees are very friendly. What we didn't like was our room, the room, the furniture and the washroom really need an update. The breakfast buffet was good. A la cart menu was just Ok. We ordered a pan fried fish, snapper, and it wasn't good at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely heritage hotel with very helpful and friendly staff, excellent dining and a good bar
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
Stayed 2 nights in Sep 2025

8/10 Good

Shiva

Stayed 2 nights in Sep 2025

8/10 Good

Aster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet has an amazing selection. The building, garden and location is absolutely enchanting. The only drawback is the deluxe room we booked is overlooking a petrol station that continuously played music all night. On the second night, they have a dog that whines throughout the night. The balcony door is not sealed. If I knew that the room viewing the city will be this noisy I would have tried to book the pool view although it was not clear through expedia if I had that option.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with incredible service. The pool was refreshing, the food was very good. We also received excellent advice from the travel agent on site and had a marvelous 3 days with a guide. Highly recommend this hotel for a stay in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Great staff and location. Love that it is a historic hotel with colonial character.
Stayed 4 nights in Jul 2025

6/10 Okay

Hans

Liked: Cleanliness
Nice colonial ambience . However , further as for 5 star hotel there was nothing else that stood out .
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A lovely hotel - I’ve already recommended it to others.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chih-Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and tastefully decorated, staff is professional and friendly
Stayed 2 nights in Jun 2025

8/10 Good

Janina

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel premises are very nice. The hotel has more traditional vibes which is cool when you are used to staying at more modern hotels. Breakfast was very good and had a lot of variety to it and the restaurant itself was partially inside and partially outside and located in an inner courtyard. So it was rather quiet, so you could really enjoy the early morning. The location of the hotel was also very good. Malioboro street can be reached within a short walk. The staff were very friendly. We did not notice any excessive questioning about our whereabouts as mentioned in some reviews. As for the rooms, they seemed a bit dated but clean. The only thing that bothered us was that our room was not very soundproof, so we were woken up before 5AM on both nights of our stay (and we are not light sleepers).
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, a cross between staying in a faded stately home and a museum! It has so much history, lovely pool and small gym. The breakfast was very extensive, served in the large internal courtyard, you can eat inside or out. The staff here couldn’t do enough for you, brilliant service. Very handy for Malioboro street. Don’t expect super plush modern rooms, they are a little dated but totally in keeping with the character of the hotel.
Stayed 1 night in May 2025

4/10 Poor

Liz

Stayed 3 nights in Jun 2025

8/10 Good

VICTORIA

Travelled with family
Liked: Cleanliness, amenities
Convenient location, staff are approachable. Hotel has seen better days.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lived up to our expectations. A colonial hotel with beautiful furniture and artifacts. The staff were very welcoming and accommodating. The breakfast buffet was extensive, Indonesian choices, egg station and plenty of fruit, specially made juices. On a slight downside, the rooms were a bit tired and in need of refurbishment (but it is a 100 years old). The dinner buffet is not so extensive as breakfast. There is an a la carte menu which we didn’t try but maybe more choice. The transfer service from the airport was expensive compared to a taxi or Grab. Overall we really enjoyed our 3 nights here.
Stayed 3 nights in May 2025

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, amenities
This is a well located and beautiful colonial hotel. Staff very good and helpful. The rooms need a bit of a spiff, though they are spacious and beds comfortable. Bath a bit cramped but adequate. Breakfast adequate and the courtyard is lovely. Good value.
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVELY STAFF AND HOTEL!

Great staff! Excellent communication since day one. We booked airport trabsfer and the driver also was the driver to take us to the temples… it’s for an extra fee but worth hiring the ride with hotel directly. I have a recent lung condition and the staff was extra accommodating to me not walking as much and giving me a room in the first floor , connecting me to a wheelchair service at borubudur temple. I highly recommend the spa, too! The hotel is like a small Museum, so pretty!
Stayed 2 nights in May 2025

8/10 Good

Sufian

Stayed 3 nights in May 2025

10/10 Excellent

Hendra, St Peters

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homie and comfortable room yet clean. Very polite hospitality crews. Breakfast buffets were amazing! Fresh juice bar to order plus wide range of options!
Stayed 3 nights in May 2025

10/10 Excellent

Marcie, INDIANAPOLIS

Stayed 3 nights in May 2025

8/10 Good

Dr. Kemal Gani

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Laurencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Dining room was wonderful. We truly enjoyed our stay at the Phoenix Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Selcuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful colonial style hotel. It is like staying in a Museum. Wonderful staff so very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
We got woken up repeatedly for a lost shirt. We were getting up every day at 430 and trying to recover from jetlag so it was hard. If we had skipped doing laundry with the hotel it would have been 5 stars but it's hard to give that to a hotel that doesn't let you sleep. Breakfast was great
Stayed 3 nights in Apr 2025