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Hotel Arena Blanca

3.5 star property

Photo gallery for Hotel Arena Blanca

Front of property
Reception
Standard Quadruple Room
Children’s play area – outdoor
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 2 No. 1 - 51, Punta Hansa, San Andrés, San Andres y Providencia
  • Place, Spratt Bight Beach
    ‪5 min walk‬
  • Place, North End
    ‪3 min drive‬
  • Place, San Andres Hill
    ‪5 min drive‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪19 min walk‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room, Jetted Tub

Junior Double Room, Jetted Tub

Junior Double Room, Jetted Tub

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Premium bedding, down duvets, minibar, in-room safe

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Room Standard

Premium bedding, down duvets, minibar, in-room safe

Room Standard

  • 30 sq m
  • Sleeps 4

Suite Junior

  • 20 sq m
  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Andrés

A stay at Hotel Arena Blanca places you in the heart of San Andrés, within a 10-minute walk of Spratt Bight Beach and Cultural Center Dock. .This family-friendly hotel is 0.4 mi (0.6 km) from Marina Toninos - Dock and 0.5 mi (0.8 km) from Paintball San Andres.

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.4 km
  • North End - 3 min drive - 3.1 km
  • San Andres Hill - 5 min drive - 5.2 km
  • Island House Museum - 8 min drive - 6.9 km
  • Morgans Cave - 10 min drive - 9.2 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 7 min drive

Restaurants

  • ‪Cafecafé - ‬4 min walk
  • ‪Juan Valdez - ‬4 min walk
  • ‪La Regatta - ‬4 min walk
  • ‪Niko's Seafood - ‬3 min walk
  • ‪Restaurante Casa Bonita - ‬6 min walk

About this property

Hotel Arena Blanca

Family-friendly hotel with a rooftop terrace and a 24-hour front desk
Hotel Arena Blanca offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 55-inch LED televisions are provided, with cable programming available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the RESTAURANTE ALCATRAZ, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.
A complimentary manager's reception is offered each day.
RESTAURANTE ALCATRAZ - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Arena Blanca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE ALCATRAZ

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Arena Blanca Hotel
Arena Blanca San Andres
Hotel Arena Blanca
Hotel Arena Blanca San Andres
Hotel Arena Blanca Hotel
Hotel Arena Blanca San Andrés
Hotel Arena Blanca Hotel San Andrés

Hotel Arena Blanca Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 212 reviews
Rating 8 - Good. 72 out of 212 reviews
Rating 6 - Okay. 33 out of 212 reviews
Rating 4 - Poor. 13 out of 212 reviews
Rating 2 - Terrible. 15 out of 212 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Ronnie

Stayed 4 nights in May 2025

10/10 Excellent

VICTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great ,location is perfect and walkable to almost everywhere .
Stayed 3 nights in Feb 2025

10/10 Excellent

VICTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in San Andres and the hotel was great quiet and relax . Also staff member from door like Mike and Diane in front desk were so kind and helpful at all times making my trip easy and make me extend few days more at San Andres and the property . I definitely come back son to San Andres and to Arena Blanca soon.
Stayed 3 nights in Feb 2025

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, courteous and very helpful and knowledgeable. There was one restaurant at the hotel with limited menu options.
Stayed 3 nights in Mar 2025

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great pool great location
Stayed 4 nights in Jan 2025

2/10 Terrible

Nelson Mario

Travelled with partner
Disliked: Staff & service, amenities
Terrible front desk staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sandra Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it.
Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices.
Stayed 4 nights in Jun 2024

6/10 Okay

Olivette

Disliked: Staff & service
Limited English speaking sta
Stayed 3 nights in Mar 2024

10/10 Excellent

Rann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool closed at 6
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff are friendly and the food is delicious!
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Mar 2023

2/10 Terrible

Nelson, The Colony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Luis Antonio Ponton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 3 nights in Oct 2022

2/10 Terrible

William

Disliked: Staff & service

Not worth $250 go elsewhere

Anoche, después de cenar y de vomitar, llamé a Hotels.com para quejarme. número de referencia de hotels.com 9161982171313. Envié muchos mensajes incluso antes de llegar a este hotel e isla. no hay comunicación desde este hotel. Me iba a comprometer con mi novia y elegí este hotel para pasar mi tiempo especial con ella. Solicité la mejor vista posible y las suites por las que pagué. esta reserva también incluía un masaje gratis. al registrarse, este hotel ya no ofrece un masaje gratuito y no dio ninguna alternativa para compensar esto. Estoy atascado con una vista parcial del océano, pero lo que es más importante, la vista de mi balcón es de dos edificios recién construidos. mi balcón tiene cero privacidad debido a que los trabajadores de la construcción nos observan. Escuché a los trabajadores silbarle a mi novia cuando estaba parada en el balcón de tres hombres. Esta experiencia no ha sido nada extravagante ni agradable. por $1.000.000 COP podríamos haber comprado nuestra propia botella de alcohol por 75.000 COP. No comimos en un restaurante donde gastamos más de $100.000 COP. y en 6 días aquí en la isla ninguno de los dos vomitó hasta ahora. Debido a la mala calidad de las comidas aquí, hubiera preferido comer en otros restaurantes que aquí. He reservado más de 160 noches con hotels.com y por el precio de este hotel no recomendaría absolutamente a nadie que se quede aquí. No tienes ofertas en coches de alquiler. No tienes ninguna ventaja para ofrecer a los invitados upur.
Stayed 1 night in Sep 2022

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Lizzie

Stayed 3 nights in May 2022

8/10 Good

Katerine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel y el personal que trabaja allí es excelente, Roger en la recepción fue muy amable y me ayudó mucho con mis necesidades para que mi estadía fuera agradable. También David fue increíble desde el momento que nos dio la bienvenida, hasta el momento de tener que regresarme a casa. Lo único que no me gusto fueron los alrededores del hotel, esos edificios en construcción le dan un mal aspecto a la propiedad y se ve muy desagradable. La comida estuvo bien pero falto un poco más de variedad y un poco más de sabor.
Stayed 3 nights in Apr 2022

10/10 Excellent

Nataly, BROOKLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and good location, close to the beach, shopping, tour station
Stayed 4 nights in Apr 2022

2/10 Terrible

Niambi

Disliked: Amenities, property conditions & facilities
Refrigerator was stained and disgusting. They had no hot water. They had no washcloths even when I called the desk. Breakfast was late so I didn’t get to eat before I left for the airport. This is ABSOLUTELY NOT a four star property. The view from my balcony was a slither of ocean in the distance. The rest of what I could see was open construction right underneath me and the side of me. No one has cleaned the ceramic tile on the balcony in a looooooooong time. Even the light switches had grime on them. I would not recommend this property if you have ANY standards.
Stayed 1 night in Feb 2022

10/10 Excellent

Ana-Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location to the beach and docks. All inclusive except the mini fridge in the room. Staff were very friendly and helpful.
Stayed 1 night in Feb 2022

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat the tourists like royalties
Stayed 3 nights in Dec 2021

10/10 Excellent

Juan, Medellin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno y atención del personal. Hotel cómodo y su limpieza es para destacar.
Stayed 4 nights in Sep 2021