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Arkana Puebla by Grupo Amber

4.0 star property

Photo gallery for Arkana Puebla by Grupo Amber

Business centre
Deluxe Suite
Deluxe Suite | Living area
Business centre
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160
  • Place, Fuente de los Frailes
    ‪10 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪6 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite

Business Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

A stay at Arkana Puebla by Grupo Amber places you in the heart of Puebla, a 3-minute drive from Galerías Serdán and 6 minutes from Zócalo de Puebla. .This spa hotel is 2.6 mi (4.2 km) from Puebla Cathedral and 3.6 mi (5.8 km) from Angelopolis Commercial Center.

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Centro de Artes Crazy Ibiza - 14 min walk - 1.2 km
  • Triangulo Las Animas Shopping Center - 5 min drive - 2.3 km
  • Galerías Serdán - 6 min drive - 2.7 km
  • Cuexcomate Volcano - 8 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪La Búrbula - ‬5 min walk
  • ‪The Coffee York - ‬5 min walk
  • ‪La Estancia de los Tecajetes - ‬4 min walk
  • ‪La Cueva del Zorro - ‬4 min walk

About this property

Arkana Puebla by Grupo Amber

Arkana Puebla by Grupo Amber offers 22 accommodations. 43-inch Smart televisions come with digital channels. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Stay in one of 22 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and a reception hall.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number AAM110822CJ1

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Arkana

Arkana Hotel

Collection O Arkana

Arkana Urban Collection

Arkana Hotel By Rotamundos

Collection O Urban by Arkana

Arkana Grupo Amber Collection O

Arkana Puebla by Grupo Amber Hotel

Arkana Puebla by Grupo Amber Puebla

Arkana Puebla by Grupo Amber Hotel Puebla

Arkana Puebla by Grupo Amber Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 114 reviews
Rating 8 - Good. 19 out of 114 reviews
Rating 6 - Okay. 8 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Feb 2024

10/10 Excellent

Nelida

Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2024

6/10 Okay

RENE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023

8/10 Good

Erika

Stayed 2 nights in Dec 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Luis

Stayed 1 night in Feb 2022

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2021

10/10 Excellent

Boanerges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Puebla

The best place to stay in Puebla! The staff is beyond friendly and the location is superb!!! Definitely will stay again here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, comfortable, hotel. Just wish they had a restaurant with more food options.
Stayed 1 night in Aug 2020

10/10 Excellent

JAQUELINE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplias, nuevas y bonitas recamaras. Excelente zona
Stayed 1 night in Jan 2020

10/10 Excellent

César

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y la habitación muy confortable, es pequeña, buenos detalles y muy bien cuidada como nueva. Ideal para estadía de negocios o de trabajo. Recomendada sin duda regresaría
Stayed 1 night in Feb 2026

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estuvo perfecta, tuve una instancia agradable y todos fueron muy amables
Stayed 3 nights in Jan 2026

10/10 Excellent

Sebastian

Stayed 1 night in Feb 2026

10/10 Excellent

Cesar

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024

8/10 Good

olga

Liked: Cleanliness, staff & service, room comfort

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024

10/10 Excellent

Miriam

Stayed 1 night in Jul 2024