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Hotel Río Puebla Centro

3.0 star property

Photo gallery for Hotel Río Puebla Centro

Reception hall
Lobby sitting area
Terrace/patio
Standard Triple Room
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
14 Poniente 304, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Zona Histórica de los Fuertes
    ‪12 min walk‬
  • Place, Puebla Cathedral
    ‪14 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Reception
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  • Room service
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 303 reviews
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About the area

Puebla

With a stay at Hotel Río Puebla Centro in Puebla (Puebla Historic Center), you'll be a 3-minute drive from Zócalo de Puebla and 9 minutes from Angelopolis Commercial Center. .This hotel is 12.2 mi (19.7 km) from Africam Safari and 8 mi (12.9 km) from Great Pyramid of Cholula.

What's nearby

  • Santo Domingo Church - 7 min walk - 0.6 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Zona Histórica de los Fuertes - 12 min walk - 1.0 km
  • Puebla Cathedral - 14 min walk - 1.2 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min walk
  • Puebla Intl. Airport (PBC) - 46 min drive

Restaurants

  • ‪Cemitas América - ‬6 min walk
  • ‪La Kava - ‬6 min walk
  • ‪Pozolería Chapala - ‬6 min walk
  • ‪Super Soya - ‬7 min walk
  • ‪La Cemita - ‬3 min walk

About this property

Hotel Río Puebla Centro

Hotel with a 24-hour front desk, near Zócalo de Puebla
Hotel Río Puebla Centro offers 28 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary newspapers and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include a picnic area and a vending machine.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

HOTEL RIO Puebla
RIO Puebla
HOTEL RIO
Hotel Río Puebla Centro Hotel
Hotel Río Puebla Centro Puebla
Hotel Río Puebla Centro Hotel Puebla

Hotel Río Puebla Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 93 reviews
Rating 8 - Good. 40 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 7 out of 93 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Good experience

The room is newly renovated and is nicely done. Hot water was great, internet was great. This hotel uses a fair amount of air freshener byt not in a good way. Way too strong a smell and if youre sensitive to scents, be advised. Other than that a good hotel for the price.
Stayed 1 night in Jan 2023

4/10 Poor

Luis

Travelled with family
Liked: Cleanliness, staff & service
Habitación muy calurosa, con poca ventilación. Agua tibia, no caliente. Zona de mercados, con basura en la calle, pero el hotel limpio.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The price was good. It was located only a few blocks from the center and the pedestrian street.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

JUAN P

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok for me.

The fresh market in the block behind, and the niceness of their staff makes it worth. It's located nearby the historical district. My room didn't have any window and people outside can be loud. I guess they have other rooms, so once you are assigned a room check whether you like it and change it if necessary.
Stayed 1 night in Dec 2018

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación muy limpia y en buenas condiciones
Stayed 1 night in Sep 2025

4/10 Poor

Moises

Disliked: Cleanliness, property conditions & facilities
La habitación tenía muchas manchas en la pared y la pintura estaba descarapelada y con humedad, el baño estaba sucio y no contaba con jabón, shampoo etc… los muebles estaban rotos. En las imágenes la habitación que me dieron no aparecía en las galerías. El personal fue amable y me atendió bien pero definitivamente las instalaciones que tenía mi habitación eran terribles.
Stayed 1 night in Sep 2025

8/10 Good

Omar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
El servicio y atención muy buenos. En general falló un poco la señal de TV y WiFi pero igual casi no estuvimos en el hotel. Se descansa bien.
Stayed 1 night in Aug 2025

2/10 Terrible

Dimpno

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Anai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay muchas opciones de comida Alos alrededores solo hasta el centro aunque caminando está a unos 20 min el hotel está limpio y cómodo
Stayed 2 nights in Aug 2025

2/10 Terrible

Maritere

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL hotel no tiene estacionamiento despues de las 8pm y al querer salir a buscar en donde dejar el auto, la recepcionista de muy muy mal modo nos dijo que si saliamos no abriria ya la pruerta. Jamas volveriamos reservamos 7 habitaciones y ni asi tuvieron buen trato.
Stayed 1 night in Aug 2025

8/10 Good

Nancy Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es cómoda, sin embargo, es muy pequeña y le hace falta un poco más de ventilación. La ubicación es buena y el personal amable. En general todo bien.
Stayed 1 night in Aug 2025

8/10 Good

Rodivert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

Fué una buena experiencia... Está bien situado, cómodo, limpio y el personal es amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Vinisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo, personal atento, habitación bien, volvería
Stayed 1 night in Apr 2025

10/10 Excellent

Santiago

Stayed 1 night in May 2025

10/10 Excellent

Lona Ramírez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien por la zona centrica limpio y barato
Stayed 1 night in May 2025

8/10 Good

Ana Karin

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family

Muy amable el personal y muy limpio el cuarto

Stayed 4 nights in Apr 2025

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2025

6/10 Okay

gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las infraestructura no cuenta con buen mantenimiento cuando me hospedé La manguera del lava manos agua se rompió e hizo un enorme charco de agua
Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Herminio

Stayed 1 night in Jan 2025