Holiday Inn Express Puebla by IHG

3.5 star property

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Indoor pool
Outdoor banquet area
View from room
Exterior

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(104 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puebla

With a stay at Holiday Inn Express Puebla by IHG in Puebla, you'll be within a 5-minute drive of Parque del Paseo de Los Gigantes and Zócalo de Puebla. .This hotel is 2.5 mi (4.1 km) from Puebla Cathedral and 3.2 mi (5.1 km) from Angelopolis Commercial Center.

What's nearby

  • Angelopolis Commercial Center - 4 min drive - 3.4 km
  • Zócalo de Puebla - 5 min drive - 3.4 km
  • Puebla Cathedral - 5 min drive - 3.4 km
  • Puebla Convention Center - 7 min drive - 5.6 km
  • Cuauhtemoc Stadium - 7 min drive - 7.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪El Gran Takazo - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

Hotel with free breakfast, near Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 189 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 2067 square feet (192 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1059 out of 1389 reviews
Rating 8 - Good. 242 out of 1389 reviews
Rating 6 - Okay. 56 out of 1389 reviews
Rating 4 - Poor. 13 out of 1389 reviews
Rating 2 - Terrible. 19 out of 1389 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Apr 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2025

4/10 Poor

Kenya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nos asignaron una habitación habilitada para discapacitados y el baño se inunda cuando te bañas, se llena el piso de agua hasta la tasa, un encendedor en el lado izquierdo del lavabo esta roto, somos 3 personas en la habitación y sólo habia 2 toallas, en la cafetera sólo habia 1 botella de agua, en la alberca no había suficientes sillas
Stayed 1 night in Apr 2025

10/10 Excellent

jonny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Cody, Vermillion

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Rondelle, Hiram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

8/10 Good

Juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Jahaziel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , staff is nice and polite . I recommend this place for bussines or pleasure trips.
Stayed 2 nights in Mar 2025

10/10 Excellent

Randy

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Stayed 2 nights in Mar 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hector F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

RUBEN

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Céntrico del lugar donde tenia que ir, cómodo, zona restaurante y plazas comerciales muy cerca
Stayed 1 night in Mar 2025

10/10 Excellent

leo, carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very clean amenities. The staff were top notch for great price. Bravo to Holiday Inn express Puebla
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with some great views over the city to the mountains. Staff were very friendly and helpful. I would definitely stay here again
Stayed 5 nights in Jan 2025

10/10 Excellent

ruben, westmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city! Lovely room very comfortable. Great breakfast options
Stayed 1 night in Feb 2025

10/10 Excellent

Walters

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Feb 2025

8/10 Good

SANDOR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 1 night in Feb 2025

10/10 Excellent

Riya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Breakfast was amazing! Fresh, tasty and authentic. Plastic free for my sustainability folks! Views were amazing in the hotel. Parking security was amazing! 1000/10 will be coming back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great service friendly
Stayed 6 nights in Jan 2025