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Hotel Boutique Casareyna

4.5 star property

Photo gallery for Hotel Boutique Casareyna

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Master suite

Suite

Master suite

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub

Superior Room, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

Hotel Boutique Casareyna is centrally located in Puebla, a 3-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church. .This luxury hotel is 1 mi (1.6 km) from Puebla Cathedral and 1.7 mi (2.7 km) from Basilica of the Immaculate Conception.

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Santo Domingo Church - 10 min walk - 0.9 km
  • Centro Expositor - 4 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 39 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Alegoría Amaranto Gourmet - ‬3 min walk
  • ‪Taquería Los Ángeles - ‬3 min walk
  • ‪Il Mio Sfizio - ‬4 min walk

About this property

Hotel Boutique Casareyna

Luxury hotel with 2 restaurants and a full-service spa
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Spa De La Reyna has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at Casareyna Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Hotel Boutique Casareyna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1007 reviews
Rating 8 - Good. 120 out of 1007 reviews
Rating 6 - Okay. 32 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My go-to when I’m in Puebla. I only wish they still offered the free breakfast. Pool is lovely. Staff is friendly and supportive
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good option to stay near downtown
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good experience at Casareyna, however there are a few things I want to point out. -We stayed in the "older" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard. -Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money. - The WiFi connection/service can definitely be better. I had a lot of connection issues. However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the "newer" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.
Stayed 7 nights in Jun 2025

10/10 Excellent

Avelino, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert, Moreno Valley

Stayed 6 nights in May 2025

4/10 Poor

Maria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025

10/10 Excellent

chanel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Stayed 1 night in May 2025

10/10 Excellent

Jaelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco J

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ABDEL HADDAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy cuidado y con excelente gastronomía. Espacios amplios y muy bien decorados. Nos encantó el hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan, Cuernavaca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, las instalaciones son excelentes y muy buen servicio por parte del personal. Sin duda me volvería a hospedar.
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia, canoa park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay near downtown. Love the rooms beautiful and large. Very confy. Only there was light noise from the back street
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Drawer Experience!

Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service. Highest recommendation!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dwayne

Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Wonderful stay at a beautiful hotel. The rooms are gigantic and the courtyards are beautiful. The zocolo is not far but you do have to cross a very busy street so take caution. The beds were somewhat on the hard side but most of our party thought they were fine. The staff was welcoming and friendly. They do give you coupons for free tequila- the silver only. We would definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

DARRYL

Stayed 5 nights in Mar 2025