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One Puebla Serdan

3.0 star property

Photo gallery for One Puebla Serdan

Exterior
Restaurant
Exterior
Lobby
Superior Room, 1 Queen Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Place, Galerías Serdán
    ‪5 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

A stay at One Puebla Serdan places you in the heart of Puebla, a 1-minute drive from Galerías Serdán and 6 minutes from Finsa Industrial Park. .This hotel is 4.8 mi (7.8 km) from Centro Expositor and 5 mi (8.1 km) from Cuauhtemoc Stadium.

What's nearby

  • Galerías Serdán - 5 min walk - 0.5 km
  • Parque del Paseo de Los Gigantes - 6 min drive - 2.7 km
  • Fuente de los Frailes - 6 min drive - 2.7 km
  • Chapel of Santo Domingo - 12 min drive - 4.5 km
  • Cuexcomate Volcano - 13 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Sushimart - ‬5 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Antigua Taquería La Oriental - ‬9 min walk
  • ‪Los 3 García - ‬10 min walk

About this property

One Puebla Serdan

Hotel with free parking, 6-minute walk to Galerías Serdán
One Puebla Serdan offers 126 accommodations with complimentary bottled water and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
This smoke-free hotel was built in 2017.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 549 reviews
Rating 8 - Good. 152 out of 549 reviews
Rating 6 - Okay. 39 out of 549 reviews
Rating 4 - Poor. 9 out of 549 reviews
Rating 2 - Terrible. 9 out of 549 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ESMERALDA, Greensboro

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025

8/10 Good

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están bien, solo que el desayuno deja mucho que desear
Stayed 1 night in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Emilio

Business traveller
Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesús

Stayed 1 night in Aug 2024

10/10 Excellent

Jesús

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Afsaneh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Porfirio

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

8/10 Good

Mary

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
Stayed 1 night in May 2022

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Puebla Serdan Review

Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and like new.

Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Stayed 2 nights in Nov 2021

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021