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Sheraton Bogota Hotel

5.0 star property

Photo gallery for Sheraton Bogota Hotel

Lobby lounge
Club Room, 2 Double Beds (High Floor)
Reception
Indoor pool
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View map
Calle 25B, # 69C - 80, Bogotá, Distrito Capital, 110931
  • Place, Avenida El Dorado
    ‪2 min walk‬
  • Place, Salitre Plaza Shopping Mall
    ‪10 min walk‬
  • Place, Gran Estacion Shopping Mall
    ‪4 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (High Floor)

Club Room, 1 King Bed (High Floor)

Club Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds (High Floor)

Club Room, 2 Double Beds (High Floor)

Club Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Club lounge access (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Club lounge access (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Bogotá

Located in Bogotá (Fontibon), Sheraton Bogota Hotel is within a 5-minute drive of Salitre Plaza Shopping Mall and Gran Estacion Shopping Mall. .This luxury hotel is 2.5 mi (4 km) from U.S. Embassy Bogotá and 3.1 mi (5 km) from Corferias Bogota.

What's nearby

  • Avenida El Dorado - 2 min walk - 0.2 km
  • Maloka Science Museum - 8 min walk - 0.7 km
  • Salitre Plaza Shopping Mall - 10 min walk - 0.9 km
  • Simon Bolivar Park - 16 min walk - 1.4 km
  • Gran Estacion Shopping Mall - 4 min drive - 2.2 km

Getting around

  • La Sabana de Bogotá Station - 21 min drive
  • Estación Usaquén Station - 26 min drive
  • El Dorado Intl. Airport (BOG) - 15 min drive

Restaurants

  • ‪Restaurante el Paso - ‬4 min walk
  • ‪Kion - ‬3 min walk
  • ‪Papa John's - ‬4 min walk
  • ‪Pimento - ‬2 min walk
  • ‪Patria - ‬4 min walk

About this property

Sheraton Bogota Hotel

Luxury hotel with 3 restaurants and a full-service spa
Sheraton Bogota Hotel offers 247 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Make yourself at home in one of the 247 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cooks Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bogotá? This hotel has 9472 square feet (880 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM.
Cooks Restaurant - This restaurant specializes in international cuisine.
Chimeneys Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Hashi Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Link Café - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chimeneys Restaurant
  • Cooks Restaurant
  • Hashi Sushi Bar
  • Link Café

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • 9,472 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 15:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 200000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bogota Hotel Sheraton
Bogota Sheraton
Bogota Sheraton Hotel
Hotel Bogota Sheraton
Hotel Sheraton Bogota
Sheraton Bogota
Sheraton Bogota Hotel
Sheraton Hotel Bogota
Bogota Four Points
Four Points Bogota
Sheraton Bogota Hotel Bogota
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Bogotá
Sheraton Bogota
Hotel Sheraton Bogota Hotel
Hotel Sheraton Bogota Hotel Bogotá
Bogotá Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Hotel Hotel Bogotá

Sheraton Bogota Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A+
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice
Stayed 4 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and safe place to stay, i recommend 100%
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were very friendly, welcoming, and provided excellent service throughout our stay. The only issue we faced was with the system update when I upgraded to a VIP room. Unfortunately, the system was not updated properly, and I was stopped at the door for verification, which was frustrating and uncomfortable, especially with my family waiting by the door. Aside from this, everything else was wonderful, and the staff truly made our stay enjoyable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brigida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very friendly, welcoming, and provided excellent service throughout our stay. The only issue we faced was with the system update when I upgraded to a VIP room. Unfortunately, the system was not updated properly, and I was stopped at the door for verification, which was frustrating and uncomfortable, especially with my family waiting by the door. Aside from this, everything else was wonderful, and the staff truly made our stay enjoyable.
Stayed 9 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good and nice Hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Dagmar

Liked: Cleanliness, staff & service, amenities
I have been in this Hotel already several times and never had any complains, except this time. The remote control for the blind was not working, so I had to call them 2 times. Next day it was fixed. Apparently, it needed just a new batterie. Also, there was no Hairdryer. Problem was also fixed fast. The only thing I really could not get fixed was the shower. The pressure was very low, and the water was not coming out so strong and also not so hot. They offered me another room, but I did not feel to go around again. Just hope it will be fixed for the next guest, after that would be a bigger issue. Otherwise, I cannot complain about the service. This time I took the airport shuttle, and everything worked perfect. It is close to the airport. I love their breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stayed here. Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. In person airport shuttle service. Staff are friendly and helpful. Beautiful dining place for the breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Stayed 3 nights in Aug 2025

6/10 Okay

Sylvia, New York

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs refurbishing
Stayed 6 nights in Aug 2025

8/10 Good

Flora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, very comfortable bed. Rooms are soundproof and very clean and comfortable. Hotel needs some updating. But all in all very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Myrta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made myself clear “ I have an allergy to black pepper and they serve me food with black pepper on it. They have to call a doctor I give me some medicine. In that aspect, some staff are careless
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Marria F., Miami

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo gracias
Stayed 1 night in Aug 2025

10/10 Excellent

sam

Liked: Amenities
Very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Joel

Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

CYRIL, Reseda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasant stay
Stayed 2 nights in Jul 2025

10/10 Excellent

JOHANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William Humberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, the rooms, The breakfast, the fitness center, Thanks
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jun 2025

8/10 Good

florian

Liked: Cleanliness
very nice staff
Stayed 2 nights in Jun 2025