Puerto Aventuras Hotel & Beach Club

3.5 star property

Photo gallery for Puerto Aventuras Hotel & Beach Club

Business centre
Business centre
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Carretera Chetumal Puerto Juarez KM269.5, Puerto Aventuras, QROO, 77750
  • Place, Oasis Beach
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪2 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min walk‬

Room options

Standard Room, 1 King Bed, Patio, Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(5 reviews)
  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Patio, Garden View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About the area

Puerto Aventuras

With a stay at Puerto Aventuras Hotel & Beach Club in Puerto Aventuras, you'll be near the beach, within a 15-minute drive of Xplor Theme Park and CEDAM Museum. .This hotel is 10.2 mi (16.4 km) from Xcaret Eco Theme Park and 9.9 mi (16 km) from Ferry to Cozumel.

What's nearby

  • Oasis Beach - 2 min walk - 0.2 km
  • CEDAM Museum - 2 min walk - 0.2 km
  • Dolphin Discovery - 2 min walk - 0.2 km
  • Puerto Aventuras Marina - 3 min walk - 0.3 km
  • Puerto Aventuras Golf Club - 13 min walk - 1.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Las Brisas - ‬12 min walk
  • ‪Bloved Restaurant & Lounge - ‬12 min walk
  • ‪Bamboleo Snack & Grill - ‬14 min walk
  • ‪La Caleta - ‬7 min walk
  • ‪Cafe Ole - ‬1 min walk

About this property

Puerto Aventuras Hotel & Beach Club

Puerto Aventuras Hotel & Beach Club offers 30 air-conditioned accommodations with outdoor private hot tubs and safes. Rooms open to patios. 42-inch plasma televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Aventuras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring outdoor private hot tubs and plasma televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
LA ISLA - Onsite tapas bar.
EL XENOTE - This restaurant specializes in international cuisine. Open daily.
LOBBY BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL XENOTE
  • LA ISLA
  • LOBBY BAR

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pa Beach Club Hotel
Puerto Aventuras & Beach Club
PA Beach Club Hotel by GuruHotel
Puerto Aventuras Hotel Beach Club
Puerto Aventuras Hotel & Beach Club Hotel
Puerto Aventuras Hotel & Beach Club Puerto Aventuras
Puerto Aventuras Hotel & Beach Club Hotel Puerto Aventuras

Puerto Aventuras Hotel & Beach Club Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 234 reviews
Rating 8 - Good. 55 out of 234 reviews
Rating 6 - Okay. 26 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 9 out of 234 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and my room was exactly like the photos! Huge, clean, and comfortable. I will definitely be returning next year!
Stayed 11 nights in Jan 2026

10/10 Excellent

THOMAS, Parma

Stayed 3 nights in Jan 2026

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Let’s say 3.5. Outdoor space was fantastic. Hotel is clean and staff is friendly. Con- no coffee maker in room or lobby for that matter. No cold water one morning. Wanted to call front desk and even if phone was on desk, there was no Jack to plug it in. So much for 911. We appreciated water bottles, Apple and banana when we arrived but they were not replaced for the rest of the stay. Hats off to dj by the pool. Choice of music was fantastic.
Stayed 2 nights in Feb 2026

2/10 Terrible

Saurabh

Disliked: Cleanliness, amenities
Hotel is crap, ants in the room, showers barely working, no hot water in the shower. Room was dirty, barely anyone at the hotel
Stayed 1 night in Feb 2026

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness
The hotel is slightly on the more "worn" side, but it was clean and acceptable. The staff were lovely and very helpful. The pool/beachside bar and restaurant was delicious and the staff were so kind. The beach area, while small, is lovely and was not overcrowded. Pedro was very accommodating and gave us great advice on money exchange, restuarants, etc.
Stayed 1 night in Jan 2026

10/10 Excellent

Carole MarieClaire

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great beds, and grounds,excellent location. Amenities such as coffee pot and coffee were lacking and swim up bar water was cold. Otherwise we had a great stay
Stayed 14 nights in Jan 2026

10/10 Excellent

Angel Enrique Adrianza, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the pool and beach were spectacular, the staff was excellent, highly recommended
Stayed 4 nights in Jan 2026

6/10 Okay

Lily

Travelled with group
Disliked: Amenities
The entire hotel. It’s not warm welcome. It’s cold. (Feels like a morgue) It’s not appealing. Suites are old. Lots of dead bugs behind the night table. They’re nothing no kettle, coffee or tea. Ice machine not in service. It’s not anything what’s on the website. Guest have to pay to use the beach amenities. Like any outside guest Understand it’s extremely central but it should be better than that.
Stayed 13 nights in Jan 2026

10/10 Excellent

Randall, Paradise Hill

Stayed 7 nights in Jan 2026

6/10 Okay

Ken

Room was very dated. No English TV
Stayed 7 nights in Jan 2026

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
so good in every way - we are going back next year.
Stayed 6 nights in Jan 2026

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great as well as the location. Centralized to everything for shopping and dining.
Stayed 6 nights in Jan 2026

8/10 Good

Gibson

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were pretty clean with daily room bed sheets change and cleaning, the staff is nice and welcoming
Stayed 4 nights in Jan 2026

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view. Beach service was kinda slow.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pedro the hotel boss man was very accommodating.
Stayed 10 nights in Jan 2026

8/10 Good

Kara

Stayed 6 nights in Jan 2026

10/10 Excellent

Kazimir

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing, staff was feiendly and very helpful. The beach was the best.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ajaya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine, faulty faucet..but overall the stay was goid.
Stayed 2 nights in Jan 2026

10/10 Excellent

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We traveled to Mexico in October and had an exceptional stay at this resort. The property is stunning, with beautifully designed outdoor pools and a beach bar that became our favorite place to unwind. The level of service was outstanding—warm, attentive, and genuinely welcoming. The culinary experience truly exceeded expectations. After a fishing trip, the chef prepared the wahoo we caught three different ways over two days, each dish better than the last. One evening, they even fired up the pizza oven at the beach bar and served gourmet pizzas poolside, which felt both indulgent and effortlessly relaxed. The food, atmosphere, and overall experience were superb. We would absolutely return.
Stayed 4 nights in Oct 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2025

6/10 Okay

Jeanette

Stayed 7 nights in Nov 2025

6/10 Okay

jeanette

Liked: Cleanliness, property conditions & facilities
The grounds are beautiful.The room was spacious but lacked a microwave or coffee maker. When we requested a coffee maker, we were told that they weren't provided and room service was not available. However, house keeping and wait staff were always friendly and accommodating. During a downpour there were no umbrellas available for us to borrow from the front desk. We were left with a bit of our sour note when we asked for our friends to visit who were staying nearby and we were told they would each have to pay a large fee. We were hoping to get a group rate as there were 10 of us but we were told the rates were as is. The hotel stood out as not accommodating and trying to be exclusive which in turn isolated it from more business. It was unfortunate that our friends could not join us so we joined them. The area offers so much to do that we enjoyed the local restaurants, shops, and pubs. The Oxo across from the hotel was a bonus as well.
Stayed 1 night in Nov 2025

2/10 Terrible

prasanga

Stayed 7 nights in Dec 2025

2/10 Terrible

Kyla

Travelled with family
Liked: Amenities
We did not see much staff to help you around. They put us on the third floor with no elevator, which it wasn't very nice view, but the music by the pool was on most of the day and it was very annoying and loud. I didn't like it at all. It seemed like no one is around. No phone in the room is very odd through has not been upgraded they did upgrade some of the grounds. I don't know it used to be better. It's not as good now, but the room was OK.
Stayed 1 night in Dec 2025