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Mainao

3.5 star property

Photo gallery for Mainao

Exterior
Free daily buffet breakfast
BBQ/picnic Area
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Matazarnos, Indefatigable, Puerto Ayora, Islas Galápagos, 200350
  • Place, Academy Bay
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Place, Las Ninfas Lagoon
    ‪7 min walk‬
  • Airport, Isla Baltra (GPS-Seymour)
    ‪104 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About the area

Puerto Ayora

When you stay at Mainao in Puerto Ayora, you'll be by the sea, just steps from Galápagos National Park and Fishing Piers. .This hotel is 0.1 mi (0.2 km) from Academy Bay and 0.4 mi (0.6 km) from Gus Angermeyer Ferry Terminal.

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Malecon - 7 min walk - 0.6 km
  • Las Grietas - 7 min walk - 0.6 km
  • Las Ninfas Lagoon - 7 min walk - 0.6 km
  • Charles Darwin Research Station - 12 min walk - 1.0 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive

Restaurants

  • ‪Santa Cruz Brewery - ‬5 min walk
  • ‪Limón Café Bar - ‬6 min walk
  • ‪1835 Coffee Lab - ‬4 min walk
  • ‪Isla Grill - ‬3 min walk
  • ‪The Rock - ‬6 min walk

About this property

Mainao

Mainao offers 22 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a communal living room. Additional features at this hotel include tour/ticket assistance and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Mainao Hotel
Mainao Puerto Ayora
Mainao Hotel Puerto Ayora

Mainao Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property design itself is unique. It’s close to the main avenue, but still private. The staff was exemplary, everything about our stay was 10/10. Muchisima gracias!
Stayed 3 nights in Sep 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot, Weak WiFi

Loved the location of this place! The neighborhood felt very safe, and I was completely comfortable walking around on my own. The staff were consistently pleasant and helpful throughout my stay. I’m giving it 4 stars instead of 5 because the WiFi was very unreliable. I had to go to nearby coffee shops just to get a stable connection. Otherwise, it was a great experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

RAJ, SONOMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos.
Stayed 5 nights in May 2025

10/10 Excellent

Raj, SONOMA

Liked: Staff & service, amenities, property conditions & facilities
Our 10 night stay at family-owned Hotel Mainao was delightful and memorable. We enjoyed its beautiful Barcelona-inspired architecture, striking mosaic tile motifs, clean rooms and an expansive terrace overlooking a quaint, quiet street. Athenea, Amanda and Alex are excellent hosts and gave us their very best attention, while the kitchen staff provided a sumptuous breakfast each morning. We felt at home throughout our stay. Thank you for everything! !gracias para todos!
Stayed 5 nights in May 2025

10/10 Excellent

Koki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Honestly, I couldn't imagine a better place to stay in the Galapagos! The staff at the hotel was beyond helpful and always was looking to make our trip better. They helped us plan some activities on days when we had some free time. It is close walking distance to the Main Street and an easy and quick 10 minute walk to the pier and supermarket. If I ever go back to the Galapagos I will 100% be staying here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Excellent stay for 2 nights. Super friendly staff and the breakfast was delicious. Would stay again. Beds very comfortable. Close to the main road.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it!
Stayed 5 nights in Jan 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service
Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sohil

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff! So helpful and welcoming. Will stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast. There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.
Stayed 1 night in May 2024

10/10 Excellent

Mr. Brian Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i

10/10 Excellent

Mr. Brian Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Savalai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.
Stayed 1 night in May 2024

10/10 Excellent

MARIO, Guayaquil

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!
Stayed 3 nights in Feb 2023

10/10 Excellent

Veronica, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and Owners

6/10 Okay

Sabrina

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was horrible not friendly at all extremely expensive for a hotel that does not give 5 star experience. Rooms are outdated. Bathroom is ridiculously small. Tv reception was bad, wifi reception was bad. Breakfast , was the same breakfast everyday. For 200 a day you expect better.
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria Ricci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and accommodating. We were served good breakfast and the street where the hotel is located is clean.
Stayed 1 night in Jul 2022